IE 6 fails to complete installation

jonjacobik · 06-30-2003, 07:31 PM

I've got Dell 8100 1.3gHz P4 computer running Windows ME. It got stuck in Windows UPdate will not complete - a couple of months ago. . . the update that was stuck in it's throat was the upgrade Internet Explorer 6.

Reinstalling WinME doesn't help.

Deleting Windows Update directory . . . doesn't help.

Norton System Works says the registry is perfect.

Using MS config. I stoped everything that starts automatically from starting . . . didn't help.

The install runs until about 70% complete, then sends up an error message that it can not complete the install, restart. . . etc.

Any ideas?
Thanks.

Jon

06-30-2003, 07:59 PM

How much space is left on your hard drive?

jonjacobik · 06-30-2003, 09:26 PM

18 Gigabytes . . . . but that was good shot. . . I never thought to check.

**TheTechIsIn** · 07-01-2003, 05:57 PM

Does this error contain a code of numbers and letters?

Does it always freeze at the exact same place or just about the same place?

Are you updating an updated IE? (example came with 5.0 then upgraded to 5.5 -- now your going to 6.0 ..)

Does the system Freeze when you get this message or are you able to exit the install?

jonjacobik · 07-01-2003, 06:02 PM

The install progress bar runs to about 72% and while it is installing the web browser, the progress bar srcreams to 100% and a list of features that were not successfully installed. A message box opens indicating, 'unable to complete the install, restart the computer and try again.'

No numbers.
No indicating of cause.
Just can't complete.

07-02-2003, 03:47 AM

Are you trying to update IE on the internet or have you downloaded it and then tried installing it?

jonjacobik · 07-02-2003, 06:35 AM

Thried both. Same results.

jonjacobik · 07-02-2003, 09:19 AM

The solution was found. It's a bit unusual.

Enable 'show hidden files and folders' on Folder Options

Open folder C:\PROGRAM FILES\INTERNET EXPLORER\UNINSTALL

move all the files in this folder to another folder.

Reboot.

Install IE6

Reboot

move files back into C:\PROGRAM FILES\INTERNET EXPLORER\UNINSTALL

It works. I'm told is a Microworst Bug.

ccs96743 · 10-13-2004, 11:12 PM

Thank you for posting your findings. Although it was over a year later this post solved a similar installation problem when IE had become corrupt after cleaning out spyware.

Rick

06-30-2003, 07:31 PM	#1 (permalink)
jonjacobik Member Join Date: Mar 2003 Location: Boston Posts: 82 OS: xp/98	IE 6 fails to complete installation I've got Dell 8100 1.3gHz P4 computer running Windows ME. It got stuck in Windows UPdate will not complete - a couple of months ago. . . the update that was stuck in it's throat was the upgrade Internet Explorer 6. Reinstalling WinME doesn't help. Deleting Windows Update directory . . . doesn't help. Norton System Works says the registry is perfect. Using MS config. I stoped everything that starts automatically from starting . . . didn't help. The install runs until about 70% complete, then sends up an error message that it can not complete the install, restart. . . etc. Any ideas? Thanks. Jon __________________ Jon

06-30-2003, 09:26 PM	#3 (permalink)
jonjacobik Member Join Date: Mar 2003 Location: Boston Posts: 82 OS: xp/98	18 Gigabytes . . . . but that was good shot. . . I never thought to check. __________________ Jon

07-01-2003, 05:57 PM	#4 (permalink)
TheTechIsIn Senior Member Join Date: May 2002 Location: Roaming the US Posts: 1,693 OS: WinXP & Linux	Does this error contain a code of numbers and letters? Does it always freeze at the exact same place or just about the same place? Are you updating an updated IE? (example came with 5.0 then upgraded to 5.5 -- now your going to 6.0 ..) Does the system Freeze when you get this message or are you able to exit the install? __________________ <-- This Space for Sale -->

07-01-2003, 06:02 PM	#5 (permalink)
jonjacobik Member Join Date: Mar 2003 Location: Boston Posts: 82 OS: xp/98	The install progress bar runs to about 72% and while it is installing the web browser, the progress bar srcreams to 100% and a list of features that were not successfully installed. A message box opens indicating, 'unable to complete the install, restart the computer and try again.' No numbers. No indicating of cause. Just can't complete. __________________ Jon

07-02-2003, 06:35 AM	#7 (permalink)
jonjacobik Member Join Date: Mar 2003 Location: Boston Posts: 82 OS: xp/98	Thried both. Same results. __________________ Jon

06-30-2003, 07:59 PM	#2 (permalink)
SPEEDO Guest Posts: n/a OS:	How much space is left on your hard drive?

07-02-2003, 03:47 AM	#6 (permalink)
SPEEDO Guest Posts: n/a OS:	Are you trying to update IE on the internet or have you downloaded it and then tried installing it?

07-02-2003, 09:19 AM	#8 (permalink)
jonjacobik Member Join Date: Mar 2003 Location: Boston Posts: 82 OS: xp/98	IE 6 fails to complete - Solved The solution was found. It's a bit unusual. Enable 'show hidden files and folders' on Folder Options Open folder C:\PROGRAM FILES\INTERNET EXPLORER\UNINSTALL move all the files in this folder to another folder. Reboot. Install IE6 Reboot move files back into C:\PROGRAM FILES\INTERNET EXPLORER\UNINSTALL It works. I'm told is a Microworst Bug. __________________ Jon

10-13-2004, 11:12 PM	#9 (permalink)
ccs96743 Registered User Join Date: Oct 2004 Posts: 1 OS: XP Pro	Failed IE installation Thank you for posting your findings. Although it was over a year later this post solved a similar installation problem when IE had become corrupt after cleaning out spyware. Rick