[resolved] Msgsrv32/setupx.dll error on startup

babsdmb · 06-30-2005, 06:08 PM

I previously installed a wireless keyboard and mouse on my Toshiba 1805S laptop. I needed to work on it as a laptop instead of being hooked to a monitor and keyboard. The laptop keyboard would not work at all with this wireless keyboard and mouse installed. So I uninstalled it assuming I would reinstall it later. That screwed everything up apparently.

When I rebooted it after uninstalling the wireless keyboard and mouse, my colors were all screwed up and a lot of things weren't working. After several trips to the net and even a phone call for help, I managed to restore from the C:\ with scanreg /restore because SYSTEM RESTORE had disappeared.

Everything was back to normal except that when booting up sometimes, I would get an MSGSRV32.exe error. After closing it, my desktop would load at the same time I was getting a setupx.dll error. If this group of errors doesn't happen on startup, then it will happen when I get on the internet.

If I happen to make a change in MSCONFIG and I restart, I get that group of errors on startup and my desktop doesn't load. When I do ctrl-alt-del, nothing is running, not even Explorer. When this happens, I have to do scanreg /restore again and the computer works fine again.

Reformatting the hard drive or even reinstalling without reformatting is not an option. I have some very important software that I can't risk losing or are unable to reinstall it after a reformat. I just can't trust a backup right now until I have the CD in my hand to reinstall the software.

Any help with these problems would be greatly appreciated. I figure there's one core reason I'm getting these different problems all at the same time right after I uninstalled that keyboard and mouse.

Thanks.

Geekgirl · 07-01-2005, 07:29 AM

Hello and welcome to TSF

This can occur if the Setupx.dll file is damaged/corrupt.

Try this
Click Start>Search, and then click For Files and Folders.
In the Search for files or folders named box, type setupx.dll, click Local Hard Drives in the Look in box, and then press ENTER.
Right-click the Setupx.dll file, click Rename, type setupx.old, and then press ENTER.
Extract a new copy of the Setupx.dll file to your computer from your windows cd.

babsdmb · 07-01-2005, 08:26 AM

I don't have a windows cd. I got a configuration/recovery cd that came with the computer. I can't seem to extract that particular file from the Toshiba cd. I can't find it on the internet either. Is there anywhere else I could get a new file?

Geekgirl · 07-01-2005, 08:29 AM

http://www.dll-files.com/dllindex/dl...s.shtml?setupx

babsdmb · 07-01-2005, 11:42 AM

It won't let me change the name of the file because it says its in use. Won't work in safe mode either. Any suggestions?

Geekgirl · 07-01-2005, 11:48 AM

Another option is to slave the hard drive on another system and attempt it that way.

babsdmb · 07-01-2005, 12:09 PM

I would have absolutely no idea how to do that. This is on a laptop anyway. So I'm sure it would be easier to just deal with the error than to take apart my computer.

**Terrister** · 07-01-2005, 12:38 PM

Have you tried system restore?

Geekgirl · 07-01-2005, 12:39 PM

Well you can do it with a 2.5 inch to 3.5 Hard Drive adapter for Laptop
.....but ok we wont attempt that.

Did you try to over write the file? Just drop it in the folder and when its says there is an exisitng file there do you want to over write say yes. I dont see any other way for "you" to do this. You may have to take it to your local tech shop.

Tried system restore

Quote:

When I rebooted it after uninstalling the wireless keyboard and mouse, my colors were all screwed up and a lot of things weren't working. After several trips to the net and even a phone call for help, I managed to restore from the C:\ with scanreg /restore because SYSTEM RESTORE had disappeared.

**ReeKorl** · 07-15-2005, 07:56 AM

Continued from [resolved] Shockwave installer won't go away

Put the new setupx.dll file somewhere memorable (such as c:\repairs) and open up the Pocket Killbox. Select the original setupx.dll file in the first section, and pick the option "Replace on Reboot" - make sure "Use Dummy" is unticked. When you selected the "Replace" option, another text bar should have appeared below where you enter the file you want replacing - put the new file you want to replace the old one in here. Click the delete button and it should come up with a question "All listed Files will be Deleted on Next Reboot - Yes/No" click Yes and close Killbox, then restart your computer.

Hopefully this should sort the problem.

babsdmb · 07-15-2005, 09:21 AM

Oh well. It seemed like a good idea. Unfortunately it didn't work. Had to do a system restore. But it did get rid of that pesky installer on my desktop. Thank you very much for all your help!

06-30-2005, 06:08 PM	#1 (permalink)
babsdmb Registered User Join Date: Jun 2005 Location: Alabama Posts: 9 OS: Windows ME	Msgsrv32/setupx.dll error on startup I previously installed a wireless keyboard and mouse on my Toshiba 1805S laptop. I needed to work on it as a laptop instead of being hooked to a monitor and keyboard. The laptop keyboard would not work at all with this wireless keyboard and mouse installed. So I uninstalled it assuming I would reinstall it later. That screwed everything up apparently. When I rebooted it after uninstalling the wireless keyboard and mouse, my colors were all screwed up and a lot of things weren't working. After several trips to the net and even a phone call for help, I managed to restore from the C:\ with scanreg /restore because SYSTEM RESTORE had disappeared. Everything was back to normal except that when booting up sometimes, I would get an MSGSRV32.exe error. After closing it, my desktop would load at the same time I was getting a setupx.dll error. If this group of errors doesn't happen on startup, then it will happen when I get on the internet. If I happen to make a change in MSCONFIG and I restart, I get that group of errors on startup and my desktop doesn't load. When I do ctrl-alt-del, nothing is running, not even Explorer. When this happens, I have to do scanreg /restore again and the computer works fine again. Reformatting the hard drive or even reinstalling without reformatting is not an option. I have some very important software that I can't risk losing or are unable to reinstall it after a reformat. I just can't trust a backup right now until I have the CD in my hand to reinstall the software. Any help with these problems would be greatly appreciated. I figure there's one core reason I'm getting these different problems all at the same time right after I uninstalled that keyboard and mouse. Thanks.

07-01-2005, 07:29 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,164 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Hello and welcome to TSF This can occur if the Setupx.dll file is damaged/corrupt. Try this Click Start>Search, and then click For Files and Folders. In the Search for files or folders named box, type setupx.dll, click Local Hard Drives in the Look in box, and then press ENTER. Right-click the Setupx.dll file, click Rename, type setupx.old, and then press ENTER. Extract a new copy of the Setupx.dll file to your computer from your windows cd. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

07-01-2005, 08:26 AM	#3 (permalink)
babsdmb Registered User Join Date: Jun 2005 Location: Alabama Posts: 9 OS: Windows ME	no Cd I don't have a windows cd. I got a configuration/recovery cd that came with the computer. I can't seem to extract that particular file from the Toshiba cd. I can't find it on the internet either. Is there anywhere else I could get a new file?

07-01-2005, 08:29 AM	#4 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,164 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	http://www.dll-files.com/dllindex/dl...s.shtml?setupx __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

07-01-2005, 11:48 AM	#6 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,164 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Another option is to slave the hard drive on another system and attempt it that way. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

07-01-2005, 11:42 AM	#5 (permalink)
babsdmb Registered User Join Date: Jun 2005 Location: Alabama Posts: 9 OS: Windows ME	It won't let me change the name of the file because it says its in use. Won't work in safe mode either. Any suggestions?

07-01-2005, 12:09 PM	#7 (permalink)
babsdmb Registered User Join Date: Jun 2005 Location: Alabama Posts: 9 OS: Windows ME	I would have absolutely no idea how to do that. This is on a laptop anyway. So I'm sure it would be easier to just deal with the error than to take apart my computer.

07-01-2005, 12:38 PM	#8 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Have you tried system restore? __________________

07-15-2005, 07:56 AM	#10 (permalink)
ReeKorl Superhuman Computer Join Date: Mar 2005 Location: 6th Circle, The City of Dis, Hell Posts: 1,610 OS: WinXP Pro SP2 My System	Continued from [resolved] Shockwave installer won't go away Put the new setupx.dll file somewhere memorable (such as c:\repairs) and open up the Pocket Killbox. Select the original setupx.dll file in the first section, and pick the option "Replace on Reboot" - make sure "Use Dummy" is unticked. When you selected the "Replace" option, another text bar should have appeared below where you enter the file you want replacing - put the new file you want to replace the old one in here. Click the delete button and it should come up with a question "All listed Files will be Deleted on Next Reboot - Yes/No" click Yes and close Killbox, then restart your computer. Hopefully this should sort the problem. __________________ "Sorry, the number you have dialled is imaginary. Please rotate dial by 90 degrees and try again."

07-15-2005, 09:21 AM	#11 (permalink)
babsdmb Registered User Join Date: Jun 2005 Location: Alabama Posts: 9 OS: Windows ME	Oh well. It seemed like a good idea. Unfortunately it didn't work. Had to do a system restore. But it did get rid of that pesky installer on my desktop. Thank you very much for all your help!