SOS: Serious explorer trouble

MatthewDR · 06-26-2003, 06:17 AM

Hello,

Yesterday, I installed a driver for my HP scanner on my Windows 98 machine. After doing so, every time I opened MSIE, Netscape, or AOL, "explorer" "Netscape" or "WAOL" would crash, making internet access impossible. The first thing that I did was uninstall the scanner driver, which didn't work.

The computer is connected to the internet via a cable modem, which I tried installing the drivers for, to no avail.

I greatly appreciate any assistance that can be provided.

**merlin** · 06-26-2003, 09:26 AM

well, it might not be your scanner...when you say it crashes, does it just close or does it give you any error messages ? You said you have cable modem....and AOL...you got AOL high speed internet ?

MatthewDR · 06-26-2003, 12:01 PM

No, the cable modem is Comcast.

I screwed around in msconfig. I got it working, but now I'm being suddenly inundated with spyware that pops up windows and changes my homepage.

**johnwill** · 06-27-2003, 07:44 AM

If you're going to use a computer on the Internet, especially with an "always on" connection, proper firewall protection is a must! I guess you've got that figured out now. :D

06-26-2003, 06:17 AM	#1 (permalink)
MatthewDR Registered User Join Date: Jan 2003 Location: Michigan Posts: 14 OS: WinXP Home	SOS: Serious explorer trouble Hello, Yesterday, I installed a driver for my HP scanner on my Windows 98 machine. After doing so, every time I opened MSIE, Netscape, or AOL, "explorer" "Netscape" or "WAOL" would crash, making internet access impossible. The first thing that I did was uninstall the scanner driver, which didn't work. The computer is connected to the internet via a cable modem, which I tried installing the drivers for, to no avail. I greatly appreciate any assistance that can be provided.

06-26-2003, 09:26 AM	#2 (permalink)
merlin I helped the forums. Join Date: Sep 2002 Location: Pennsylvania Posts: 1,612 OS: 3.11	well, it might not be your scanner...when you say it crashes, does it just close or does it give you any error messages ? You said you have cable modem....and AOL...you got AOL high speed internet ?

06-26-2003, 12:01 PM	#3 (permalink)
MatthewDR Registered User Join Date: Jan 2003 Location: Michigan Posts: 14 OS: WinXP Home	No, the cable modem is Comcast. I screwed around in msconfig. I got it working, but now I'm being suddenly inundated with spyware that pops up windows and changes my homepage.

06-27-2003, 07:44 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	If you're going to use a computer on the Internet, especially with an "always on" connection, proper firewall protection is a must! I guess you've got that figured out now. :D