Cortezj29

I was updating my parents Gateway G6-333c computer (Win 98 SE) with windows updates. I downloaded an update for IE6 and rebooted. After the reboot I only get 16 bit color and a message stating "Display adapter is not configured properly". I tried to work with device manager and disable anything that is entitled PCI or ISA and letting the computer find the driver through Add new hardware. Also Bareac failed to identify the monitor (Gateway monitor). How can I correct this problem? Thank you, Shawn.

Terrister

If you go to this web page http://support.gateway.com/support/drivers/dlcenter.asp
and enter your serial # it should take you to a page were you can download the display driver for this computer. I would not worry to much about the monitor. It was not correct because of the display adapter problem. Post back if you don't get it working.

Cortezj29

Thanks, I didn't know where to locate that info. I will try that next weekend. Shawn.

Cortezj29

I went to gateway and downloaded the device driver. When I install it I get this message "please insert Creative Sound Blaster Audio PCI 128D WDM Audio Driver Disk". Then it wants Win 98SE cd. Bottom line is I am getting nowhere. Suggestions?

whodat

does that puter have on- board video? no pci or agp card?
if so, you need the driver disk from the motherboard, and if not you will need the driver disk from the video card....if you dont have it, find out what video device it is and go to the homepage to download the drivers. after you make sure there arent any conflicts in your device manager, remove the yellows.
hopefully you dont need a bios update.

Cortezj29

I removed the SoundBlaster from device manager. Reloaded the driver file and after restarting I still get yellow next to SB. Don't know if this helps but here is Belarc profile for my 'puter.




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The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.


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About Belarc

System Management Products

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In page Links:

Installed Hotfixes

Software Licenses

Software Versions



Computer Profile Summary
Computer Name: Home (in WORKGROUP)
Profile Date: Saturday, April 30, 2005 8:56:08 AM
Advisor Version: 7.0k
Windows Logon: New User


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows 98 SE (build 4.10.2222) Gateway
System Serial Number: 0010919122
Chassis Serial Number: 0010919122
Processor a Main Circuit Board b
333 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache Bus Clock: 66 megahertz
BIOS: American Megatrends, Inc. 0AAKW040 07/15/95
Drives Memory Modules c,d
8.42 Gigabytes Usable Hard Drive Capacity
7.15 Gigabytes Hard Drive Free Space

TOSHIBA CD-ROM XM-6302B
Generic floppy disk drive (3.5")

Maxtor 90845D4 [Hard drive] (8.46 GB) -- drive 0, s/n A40J4HAC, rev GAS54112, SMART Status: Healthy 96 Megabytes Installed Memory

Slot '0' has 32 MB
Slot '1' has 64 MB
Local Drive Volumes

c: (on drive 0) 8.42 GB 7.15 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
No details available Canon BJC-4300 Series on LPT1:

Controllers Display
Standard Floppy Disk Controller
Intel 82371AB/EB PCI Bus Master IDE Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo) None detected
Bus Adapters Multimedia
Intel 82371AB/EB PCI to USB Universal Host Controller Creative Sound Blaster AudioPCI 64V
Wave Device for Voice Modem
Communications Other Devices
U.S. Robotics 56K Voice Win [Modem]
AOL Adapter
Microsoft Virtual Private Networking Adapter Standard 101/102-Key or Microsoft Natural Keyboard
Mpact Media Processor
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q329414-21 on 2/18/05 (details...)
KB870669 (details...)
Internet Explorer
SP1 (SP1)
Q313829 (details...)
Q837009 (details...)
Q867282 (details...)
Q890923 (details...)
Q891781 (details...)
Win98.SE
UPD238453 (details...)
UPD239887 (details...)
UPD256015 (details...)
UPD259728 (details...)
UPD260067 (details...)
Win98.SE (continued)
UPD273017 (details...)
UPD273991 (details...)
UPDQ823559 (details...)
Win98
UPD245729 (details...)
UPD323172 (details...)
UPD323255 (details...)
UPD329115 (details...)
UPD811630 (details...)
UPD840315 (details...)
UPD888113 (details...)
UPD890175 (details...)
UPD891711 (details...)



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Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification


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Software Licenses [Back to Top]

Belarc - Advisor 29dbe282
Microsoft - IntelliPoint 11111-111-1111111-11111
Microsoft - Internet Explorer 55736-814-6678825-04241 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Money 38477-OEM-5415076-57057
Microsoft - Office 2000 Premium 50106-707-9999992-02832
Microsoft - Visio Viewer 2002 69381-421-7362334-04282
Microsoft - Windows 98 SE 35699-OEM-0082506-96593 (Key: *****-*****-*****-*****-*****)e

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Reader Version 5.0.5.0 *
AdpBrowser Application Version 1, 0, 0, 1 *
America Online Version 6.00.000 *
America Online, Inc. Sinf Application Version 6.00.000 *
AzureBay - NetLauncher Version 3.00.0001 *
AzureBay - Wallpaper Changer Version 3.01 *
Belarc, Inc. - Advisor Version 7.0k *
Books That Work - Visual Home (tm) Version 1, 1, 0, 0 *
Canon Computer Systems, Inc. - UNINSTCC Application Version 2.2 *
Canon Creative 3 Application Version 3.30 *
Canon Information Systems Reasearch Australia - Design Essentials Version 1,0,7,0 *
Canon Information Systems Research Australia Pty Ltd - WebRecord Version 2, 0, 10, 5 *
CHNLSTUB.EXE *
ColorDesk Photo Version 2.05.003 *
DogByte Development ColorStore Application Version 2, 2, 0, 0 *
Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 1.01.1311 *
Elibrium, Inc. greeting cards Version 2.0.0 *
Gateway Menu Version 1.0.0.0 *
Gtek LTD - GtCoach Version 1.0 *
GTek Technologies Ltd. - TrainerCabLauncher Application Version 1, 0, 0, 1 *
IrfanView Version 3.91 *
JASC, Inc. - Paint Shop Pro Version 3.11 *
JASC, Inc. - PSP Browser Version 3.11 *
Micrografx, Inc. - CreataCard Version 2.01 *
Micrografx, Inc. - CreataCard Version 2.02 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Clip Gallery Version 5.1.00.1221 *
Microsoft Corporation - DirectShow Version 6.4.07.1121 * Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - MSN(tm) Messenger Service Version 3.6 *
Microsoft Corporation - Windows Installer Version 2.0.2600.2 *
Microsoft Corporation - Windows Telephony Version 4.10.2000 *
Microsoft Corporation - Windows® NetMeeting® Version 3.0 *
Microsoft imgstart Version 1, 0, 0, 1 *
Microsoft Money Money Import EXE Version 7.0 *
Microsoft Money Version 7.00.0723 *
Microsoft Office 2000 Version 9.0.2719 *
Microsoft Outlook Version 9.0.2416 *
Microsoft Pointing Device Software Version 2.20 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) Chat(TM) Version 2.5 *
Microsoft® Plus! for Windows® 95 Version 4.40.500 *
Microsoft® Access Version 9.0.2719 *
Microsoft® FrontPage® 2000 Version 4.0.2.2717 *
Microsoft® Internet Services Version 6.1.33.0 *
Pipeline ITP Version 1, 0, 0, 1 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.9.380 *
Seagate Software, Inc. - Microsoft Backup for Windows® 98 Version 1.0.0.1 *
Starfish Software - Internet Utilities 97 Version 2.0.24 *
Starfish Software - QuickZip Version 2, 0, 0, 1 *
Starfish Software News Decoder Version 1.0 *
Starfish Software QuickFtp Version 1.0 *
Starfish Software QuickRoute Version 1.0 *
Teach Me To Trade - The Trade Center Version 5, 1, 21, 2 *
Teach Me to Trade - TradeSeeker Version 5.00.0003 *
TrueType Fonts Installer *

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* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-5, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

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Volt-Schwibe

woah man, watch where you're slingin them keys.

(in case you didn't know, belarc advisor logs sometimes contain your cd keys. it's best not to share this.)

i edited them out for you.

Cortezj29

Successfully installed SoundBlaster 128D. No longer getting "display adapter not configured properly" message. Sound is working again. Graphics however is a different story. I am still only given the generic 16 graphic option. Where to from here? Thanks, Shawn.

Cortezj29

I am still trying to figure out how to restore the graphics on my parents computer. Would the graphics card be the problem or something else? Need some direction please. Thanks.

whodat

hi..just to be clear...
you have on board video? you havent any seperate video card, in either a pci slot or any other slot on your motherboard?
and right now you dont have any yellow conflict symbols in your device manager, it looks clean?
and right now your sound is working?
and these problems came with your updates.....what exactly were your updates...?

Cortezj29

On board video
Sound is working
Problem occured after downloading an IE6 update (not upgrade from IE5)
Last I recall No yellow marker in Device Manager (will have to confirm this)

Geekgirl

This is a long shot but there was an update that caused alot of havoc on some 98/ME machines.

Go to Add/Remove Programs and remove Windows Update Kb891711. Now Microsoft did not suggest removing this completely from your system but to stop it from running at boot which is located in the mscong/startup tab.
You can choose to do either or both. It's your call.

Its worth a shot to see if this is the culprit causing you problems. If it is not, and you remove it, you can always d/l it again.