Windows me symevnt.386 error

lollier · 04-17-2005, 02:24 PM

Hello,
I have a sunbook flat 800 computer under Windows me (millennium) and Norton Antivirus 2004 professional antivirus.
After the computer started to display the messages a) Auto-Protect is unable to start, Symevnt.386 is not loaded. You may need to reinstall Norton AntiVirus to correct the problem." b) Windows protection error. You will have to start your computer. System stopped (under the electric blue screen) I decided to reinstall windows me using the reinstallation cd rom without success.
The installation process goes well (installation, files copying (25 min), boot) up to the peripherals configuration point. After that, the same message displays: Auto-Protect is unable to start, Symevnt.386 is not loaded. You may need to reinstall Norton AntiVirus to correct the problem. I press a key, the installation proceeds only to display the same message some seconds after
I consulted the Symantec site and they say that I should have to uninstall Norton 2004 professional under Normal mode to solve the problem (while I have only access to safe mode!!!). I turn around without finding a solution.
Moreover, I do not know how to access the scanreg/restore command under MS DOS (option unavailable under windows me) in order to restore the register to a previus date

Does someone can help me?
Thank you so much in advance.

shuuhen · 04-17-2005, 03:32 PM

Welcome to TSF.

I've read that people have had success fixing this problem by downloading the Symentec Event libraries from http://securityresponse.symantec.com...ges/US-MU.html

BTW this thread would go in Microsoft Computing->Windows ME

04-17-2005, 02:24 PM	#1 (permalink)
lollier Registered User Join Date: Apr 2005 Posts: 1 OS: Windows me	Windows me symevnt.386 error Hello, I have a sunbook flat 800 computer under Windows me (millennium) and Norton Antivirus 2004 professional antivirus. After the computer started to display the messages a) Auto-Protect is unable to start, Symevnt.386 is not loaded. You may need to reinstall Norton AntiVirus to correct the problem." b) Windows protection error. You will have to start your computer. System stopped (under the electric blue screen) I decided to reinstall windows me using the reinstallation cd rom without success. The installation process goes well (installation, files copying (25 min), boot) up to the peripherals configuration point. After that, the same message displays: Auto-Protect is unable to start, Symevnt.386 is not loaded. You may need to reinstall Norton AntiVirus to correct the problem. I press a key, the installation proceeds only to display the same message some seconds after I consulted the Symantec site and they say that I should have to uninstall Norton 2004 professional under Normal mode to solve the problem (while I have only access to safe mode!!!). I turn around without finding a solution. Moreover, I do not know how to access the scanreg/restore command under MS DOS (option unavailable under windows me) in order to restore the register to a previus date Does someone can help me? Thank you so much in advance.

04-17-2005, 03:32 PM	#2 (permalink)
shuuhen Manager Join Date: Sep 2004 Location: Colorado Posts: 986 OS: Mac OS 9.1, Mac OS X 10.5.8, WinXP Pro, FreeBSD 6.0, Gentoo Linux My System	Welcome to TSF. I've read that people have had success fixing this problem by downloading the Symentec Event libraries from http://securityresponse.symantec.com...ges/US-MU.html BTW this thread would go in Microsoft Computing->Windows ME