[resolved] Gateway laptop won't boot

holquisc · 04-11-2005, 10:34 AM

Help!! I would appreciate any suggestions as to what to try. When I turn on my computer I get a DOS screen (after the Gateway logo ) that reads:

Microsoft Windows Millenium Startup Menu

1. Normal
2. Logged (\BOOTLOG.TXT)
3. Safe mode
4. Step-by-step confirmation

Enter a choice:

Warning: Windows has detected a registry/configuration error.
Use SCANREG to correct this error.

If I go to safe mode, it just sits there and does nothing.

Chevy · 04-14-2005, 09:07 AM

If you have your Windows ME cd, boot to it, and do a repair installation. Basically, follow the prompts, installing to the same location the current install is at (usually c:\windows). This should clear you problem ... enough to where you can get online and do some virus/spyware scans.

Also, this type of install will not destroy your data, and your programs should still work.

Geekgirl · 04-14-2005, 11:14 AM

Have you installed an new software/updates recently?

Tails2004P1234 · 04-19-2005, 12:30 PM

Sorry holquisc hasn't fully learned the uses of the forum. I private messaged her and got the problem solved. She was using the wrong Windows ME CD (3 different types, one for Hardware, one for the OS itself, and 3 for backup). Everything is working now as it should now.

04-11-2005, 10:34 AM	#1 (permalink)
holquisc Registered User Join Date: Apr 2005 Posts: 1 OS: WinME	Gateway laptop won't boot Help!! I would appreciate any suggestions as to what to try. When I turn on my computer I get a DOS screen (after the Gateway logo ) that reads: Microsoft Windows Millenium Startup Menu 1. Normal 2. Logged (\BOOTLOG.TXT) 3. Safe mode 4. Step-by-step confirmation Enter a choice: Warning: Windows has detected a registry/configuration error. Use SCANREG to correct this error. If I go to safe mode, it just sits there and does nothing.

04-14-2005, 09:07 AM	#2 (permalink)
Chevy Semi-Retired Manager, Microsoft Support Join Date: Jul 2003 Location: Notlob Posts: 5,143 OS: Vista Ultimate My System	If you have your Windows ME cd, boot to it, and do a repair installation. Basically, follow the prompts, installing to the same location the current install is at (usually c:\windows). This should clear you problem ... enough to where you can get online and do some virus/spyware scans. Also, this type of install will not destroy your data, and your programs should still work. __________________ “My philosophy, like color television, is all there in black and white” -M. Python

04-14-2005, 11:14 AM	#3 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 11,971 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Have you installed an new software/updates recently? __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! I Have Been Smoke-Free For 10 Months, you can quit too R.I.P. KITTY

04-19-2005, 12:30 PM	#4 (permalink)
Tails2004P1234 Member Join Date: Oct 2004 Location: East Coast, US Posts: 25 OS: XP Home Edition, Version 2002, Service Pack 1	Sorry holquisc hasn't fully learned the uses of the forum. I private messaged her and got the problem solved. She was using the wrong Windows ME CD (3 different types, one for Hardware, one for the OS itself, and 3 for backup). Everything is working now as it should now.