Login failed error

sjh2k · 06-27-2009, 03:59 AM

I have a Dell computer that runs on Windows 98 and is maybe 5 or more yrs old. Since adding my daughters Mac laptop to out Verizon DSL service, it did run ok. Verizon did over the phone change some type of configuration to allow her computer to run on our older DSL modem. When they finished, all computers in house were running normal and connection to internet fine. I'm afraid now since system restore...Ive messed up configuration they set in order for daughters Mac to run on DSL service.
Now I try to login on older desktop and I can pull up the Verizon login page and type password in, but get a small box that says " Verizon-login failed"
We havent' changed passwords....I tried system restore and picked a point when I knew we had no login issues.....didn't work. Before I spend over an hour with Verizon tech on phone....is there something I can try. I did run Msconfigure...and they're are so many checked items for startup and I see 98 procceses running. Help!!
What are the absolute 5 or 6 processes that you need so I can relieve that as well as what to do for "login failed". By the way...the error "login fail" looks like a Windows box with error in it and not from Verizon.
Thank you,

Geekgirl · 06-27-2009, 11:06 AM

Welcome to TSF

Verizon will need to help you with the "special" configuration they set for the older system. I am not sure what they could have used.

As for the "login fails" are you sure your typing it in correctly? Check that the caps is not locked when you are not using caps....

Check this out
http://www.3feetunder.com/krick/startup/list.html

sjh2k · 06-29-2009, 05:09 AM

Yes I tried checking num/caps lock and it wasnt the problem. Daughtern now tells me she was using computer and it locked up on her and she left it. End result: Login failed error.

sjh2k · 06-29-2009, 05:13 AM

One more thing...other 2 laptop computers in house are fine and internet access is fine. Just desktop with modem access failed. I logged in my internet fine on laptop.

Geekgirl · 07-01-2009, 01:23 PM

What operating system is on the system that is getting the login failure? Try reinstalling Verizon's software

06-27-2009, 03:59 AM	#1 (permalink)
sjh2k Registered User Join Date: Jun 2009 Posts: 3 OS: windows xp	Login failed error I have a Dell computer that runs on Windows 98 and is maybe 5 or more yrs old. Since adding my daughters Mac laptop to out Verizon DSL service, it did run ok. Verizon did over the phone change some type of configuration to allow her computer to run on our older DSL modem. When they finished, all computers in house were running normal and connection to internet fine. I'm afraid now since system restore...Ive messed up configuration they set in order for daughters Mac to run on DSL service. Now I try to login on older desktop and I can pull up the Verizon login page and type password in, but get a small box that says " Verizon-login failed" We havent' changed passwords....I tried system restore and picked a point when I knew we had no login issues.....didn't work. Before I spend over an hour with Verizon tech on phone....is there something I can try. I did run Msconfigure...and they're are so many checked items for startup and I see 98 procceses running. Help!! What are the absolute 5 or 6 processes that you need so I can relieve that as well as what to do for "login failed". By the way...the error "login fail" looks like a Windows box with error in it and not from Verizon. Thank you,

06-27-2009, 11:06 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,164 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Login failed error Welcome to TSF Verizon will need to help you with the "special" configuration they set for the older system. I am not sure what they could have used. As for the "login fails" are you sure your typing it in correctly? Check that the caps is not locked when you are not using caps.... Check this out http://www.3feetunder.com/krick/startup/list.html __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

06-29-2009, 05:09 AM	#3 (permalink)
sjh2k Registered User Join Date: Jun 2009 Posts: 3 OS: windows xp	Re: Login failed error Yes I tried checking num/caps lock and it wasnt the problem. Daughtern now tells me she was using computer and it locked up on her and she left it. End result: Login failed error.

06-29-2009, 05:13 AM	#4 (permalink)
sjh2k Registered User Join Date: Jun 2009 Posts: 3 OS: windows xp	Re: Login failed error One more thing...other 2 laptop computers in house are fine and internet access is fine. Just desktop with modem access failed. I logged in my internet fine on laptop.

07-01-2009, 01:23 PM	#5 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,164 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Login failed error What operating system is on the system that is getting the login failure? Try reinstalling Verizon's software __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*