MSN not working

Comet2000 · 06-25-2009, 01:50 PM

i don't know if i posted this in the right place.

everytime i try to log in to msn, i get log out. sometimes i see this message, "your connection with the .net messenger service has been lost. reconnecting in (seconds)..." i used my other account and it works 90% of the time (got log out, too). i uninstall msn and than reinstall it, it still don't work. how can i get it to work again?

**OldGrayGary** · 06-29-2009, 03:33 PM

Hi Comet

Anytime a computer shows abnormal behavior, a good first step is to scan for "malware" (viruses, etc.). If you haven't already tried that, give it a try.

Dialup connections are known to be sensitive to many things, from the length of the phone cord to special settings in the modem . . . in such cases, fairly good help can result from a phone call to your Internet provider, since they know the settings that work best with your system. Note that many Internet Service Providers ("ISP"s) no longer support Windows 95/98/Me.

If you have a high-speed cable/DSL/Satellite connection, check the support webpages for your ISP for any custom settings their service requires, especially for DSL on a Win95/98/Me system.

Hopefully you have already found a solution - & I'm just getting in some typing practice. Sorry this reply is so late ... been busy with graduations and family visits (Summertime!).

Best of luck
. . . Gary

06-25-2009, 01:50 PM	#1 (permalink)
Comet2000 Registered User Join Date: Jul 2008 Posts: 6 OS: wins	MSN not working i don't know if i posted this in the right place. everytime i try to log in to msn, i get log out. sometimes i see this message, "your connection with the .net messenger service has been lost. reconnecting in (seconds)..." i used my other account and it works 90% of the time (got log out, too). i uninstall msn and than reinstall it, it still don't work. how can i get it to work again?

06-29-2009, 03:33 PM	#2 (permalink)
OldGrayGary Mentor, Microsoft Support Join Date: Jun 2006 Location: Woodland Hills, CA Posts: 2,233 OS: Windows 98se/2000/XP/Vista	Re: MSN not working Hi Comet Anytime a computer shows abnormal behavior, a good first step is to scan for "malware" (viruses, etc.). If you haven't already tried that, give it a try. Dialup connections are known to be sensitive to many things, from the length of the phone cord to special settings in the modem . . . in such cases, fairly good help can result from a phone call to your Internet provider, since they know the settings that work best with your system. Note that many Internet Service Providers ("ISP"s) no longer support Windows 95/98/Me. If you have a high-speed cable/DSL/Satellite connection, check the support webpages for your ISP for any custom settings their service requires, especially for DSL on a Win95/98/Me system. Hopefully you have already found a solution - & I'm just getting in some typing practice. Sorry this reply is so late ... been busy with graduations and family visits (Summertime!). Best of luck . . . Gary __________________