Compaq Presario boot issues. Help plz.

fifthmanstandin · 05-03-2009, 11:32 AM

Hi all

I'm working on a Compaq Presario S4020SWM desktop. PheonixBios Pentium IV. 512 megs of RAM. 30 gig hardrive. I think it was manufactured around 2001. The sticker says it runs XP home edition.

I booted it up and saw a black screen with a status message saying some file or another had been deleted and couldn't start windows. The previous owner said there was a virus problem and it crashed and then went on to send it to me for fixing. I went on to install an OEM copy of windows xp home sp2 . It booted the disc successfully and continued to install. Upon the restart it black screens and sits there. It goes no further. It doesn't technically boot loop by restarting but it doesn't boot beyond the windows xp logo and the loading bar.

I've tried a number of xp versions I have with no success. Not sure what I'm doing wrong here. I figured if i matched the version to the sticker it would be a simple reformat/reinstall.

I thought maybe it might be a total hardrive failure, though it's not making any wierd noises. I tried an install on one of my hardrives that I know for sure works and after a full reformat/reinstall/reboot I'm left with the same black screen and no startup.

any ideas?
thanks in advace for help.

fifthmanstandin · 05-03-2009, 02:10 PM

tapping f8 boots it into safe mode successfully and in checking the drivers it seems that everything's legit. Nothing shows up unknown except for the audio driver. After installing hte audio driver it rebooted and went back to the standard black screen and not doing anything.

**wrench97** · 05-03-2009, 03:46 PM

Integrated video or a discrete card?

fifthmanstandin · 05-03-2009, 04:08 PM

integrated. And I disabled the visual driver and it booted normally. But i'm wondering what to do from there being that I disabled the downloaded driver from the manufacturer website and it'll no longer have a driver.

**wrench97** · 05-03-2009, 04:27 PM

Have a look around the bios see if it gives you the readings for the Volts and Temps.

fifthmanstandin · 05-03-2009, 04:40 PM

CPU's reading out 59 celcius.
Fan speed @ 2960 RPM's
and I'm not seeing anything about voltages in the bios.

Also note that the room temp here is like 85

**wrench97** · 05-03-2009, 04:47 PM

Give speed fan a try the board may or may not have voltage sensors> http://www.almico.com/sfdownload.php

If not do yo have access to a digital volt meter?

fifthmanstandin · 05-03-2009, 04:57 PM

Yup. I got my volt meter handy just for you in fact.

fifthmanstandin · 05-03-2009, 05:01 PM

but speed fan works. What am I looking for as far as stats to give you?

**wrench97** · 05-03-2009, 05:09 PM

The reading for the 12v, 5v, 3.3v rails.

fifthmanstandin · 05-03-2009, 05:11 PM

i'm thinking these are the read outs:

Vcore 1 : 1.63V
Vcore2 : 2.56V
+3.3v : 3.28v
+5v : 4.81 v
+12V : 12.16 v

-12V : .56V
-5V : 4.05V
+5V : 4.92V
VBat 3.30V

**wrench97** · 05-03-2009, 05:31 PM

The + readings look good the -12 is a bad reading but not important here.
Did you install the chipset drivers for the motherboard before the video driver?

fifthmanstandin · 05-03-2009, 05:36 PM

That's the thing. Upon installation of the driver from the manufacturer's website, it installs the driver in a system32 drivers folder. You initiate the install and go through the wizard, at the completion a window pops up saying you have to manually install it from the device manager, when you go to the device manager, right click and select 'update driver' then find the folder in system32 by browsing and continue the install. It will run a bit further and stop. At that point it tells me it can find no update to the driver in question. This is the same for the audio, the network adaptor, the chipset ect; any ideas?
Reply With Quote

**wrench97** · 05-03-2009, 05:47 PM

Are you using the Original Chipset Driver and then the Original Graphics Driver from 2003?
http://h10025.www1.hp.com/ewfrf/wc/s...326832&lang=en
Scroll down the page.

fifthmanstandin · 05-03-2009, 05:52 PM

under the 'original driver' part? yeah.

**wrench97** · 05-03-2009, 05:56 PM

Try it using a different PSU, freezing at driver install is usually power related but can be heat.

fifthmanstandin · 05-03-2009, 06:17 PM

Thanks dude. Once again, you're the man.

05-03-2009, 11:32 AM	#1 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Compaq Presario boot issues. Help plz. Hi all I'm working on a Compaq Presario S4020SWM desktop. PheonixBios Pentium IV. 512 megs of RAM. 30 gig hardrive. I think it was manufactured around 2001. The sticker says it runs XP home edition. I booted it up and saw a black screen with a status message saying some file or another had been deleted and couldn't start windows. The previous owner said there was a virus problem and it crashed and then went on to send it to me for fixing. I went on to install an OEM copy of windows xp home sp2 . It booted the disc successfully and continued to install. Upon the restart it black screens and sits there. It goes no further. It doesn't technically boot loop by restarting but it doesn't boot beyond the windows xp logo and the loading bar. I've tried a number of xp versions I have with no success. Not sure what I'm doing wrong here. I figured if i matched the version to the sticker it would be a simple reformat/reinstall. I thought maybe it might be a total hardrive failure, though it's not making any wierd noises. I tried an install on one of my hardrives that I know for sure works and after a full reformat/reinstall/reboot I'm left with the same black screen and no startup. any ideas? thanks in advace for help.

05-03-2009, 02:10 PM	#2 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. tapping f8 boots it into safe mode successfully and in checking the drivers it seems that everything's legit. Nothing shows up unknown except for the audio driver. After installing hte audio driver it rebooted and went back to the standard black screen and not doing anything.

05-03-2009, 03:46 PM	#3 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. Integrated video or a discrete card? __________________ Power Supply and Selection

05-03-2009, 04:08 PM	#4 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. integrated. And I disabled the visual driver and it booted normally. But i'm wondering what to do from there being that I disabled the downloaded driver from the manufacturer website and it'll no longer have a driver.

05-03-2009, 04:27 PM	#5 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. Have a look around the bios see if it gives you the readings for the Volts and Temps. __________________ Power Supply and Selection

05-03-2009, 04:40 PM	#6 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. CPU's reading out 59 celcius. Fan speed @ 2960 RPM's and I'm not seeing anything about voltages in the bios. Also note that the room temp here is like 85

05-03-2009, 04:47 PM	#7 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. Give speed fan a try the board may or may not have voltage sensors> http://www.almico.com/sfdownload.php If not do yo have access to a digital volt meter? __________________ Power Supply and Selection

05-03-2009, 04:57 PM	#8 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. Yup. I got my volt meter handy just for you in fact.

05-03-2009, 05:01 PM	#9 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. but speed fan works. What am I looking for as far as stats to give you?

05-03-2009, 05:09 PM	#10 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. The reading for the 12v, 5v, 3.3v rails. __________________ Power Supply and Selection

05-03-2009, 05:11 PM	#11 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. i'm thinking these are the read outs: Vcore 1 : 1.63V Vcore2 : 2.56V +3.3v : 3.28v +5v : 4.81 v +12V : 12.16 v -12V : .56V -5V : 4.05V +5V : 4.92V VBat 3.30V

05-03-2009, 05:31 PM	#12 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. The + readings look good the -12 is a bad reading but not important here. Did you install the chipset drivers for the motherboard before the video driver? __________________ Power Supply and Selection

05-03-2009, 05:36 PM	#13 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. That's the thing. Upon installation of the driver from the manufacturer's website, it installs the driver in a system32 drivers folder. You initiate the install and go through the wizard, at the completion a window pops up saying you have to manually install it from the device manager, when you go to the device manager, right click and select 'update driver' then find the folder in system32 by browsing and continue the install. It will run a bit further and stop. At that point it tells me it can find no update to the driver in question. This is the same for the audio, the network adaptor, the chipset ect; any ideas? Reply With Quote

05-03-2009, 05:47 PM	#14 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. Are you using the Original Chipset Driver and then the Original Graphics Driver from 2003? http://h10025.www1.hp.com/ewfrf/wc/s...326832&lang=en Scroll down the page. __________________ Power Supply and Selection

05-03-2009, 05:52 PM	#15 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. under the 'original driver' part? yeah.

05-03-2009, 05:56 PM	#16 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,675 OS: Win7	Re: Compaq Presario boot issues. Help plz. Try it using a different PSU, freezing at driver install is usually power related but can be heat. __________________ Power Supply and Selection

05-03-2009, 06:17 PM	#17 (permalink)
fifthmanstandin Registered User Join Date: Oct 2008 Posts: 47 OS: windows xp, mac os x, vista, ubuntu	Re: Compaq Presario boot issues. Help plz. Thanks dude. Once again, you're the man.