can't update reinstalled op system

timdog · 04-07-2009, 06:19 PM

Hi,
I recently had my hard drive scrubbed to get rid of a virus.then had my operating system=(windowsme)reinstalled.now because me is so old,microsoft doesn't support it anymore.the problem is I'm facing a catch 22,my windows explorer wont work because I don't have the updates,or patches that came in updates while me was current.I know the updates are still out there.but explorer just causes the sreeen to fuzz out(it goes to grey lines)when I try to open a page.have left computer online,and set windows to automatic update,but does nothing even on overnight.I now log on using firefox browser.but when I go to windows update,its says you have to run internet explorer to download windows.can anyone help??tell me how to get updates?followed microsoft support to set js script and ad tags but one msscript.oxc. failed.still can't get updates.

**simpswr** · 04-07-2009, 06:30 PM

and welcome to the Forum

Have you installed all the drivers for ME ( Pardon the language )? You probably need IE6 to get windows updates.

You can download IE6 here

timdog · 04-07-2009, 08:44 PM

Hi,
Thanks for trying to help.I tried the link you supplied,and downloaded explorer 6.but when it tries to install I get a message window say all the componits are already installed.then ask if I want to exit setup?or reinstall all componets.then says it could not continue setup due to missing files.any suggestions?I do appreciate any help you can offer.I'm in over my head here.

**simpswr** · 04-08-2009, 07:20 AM

What version is your IE now? Look in Help . . About and it will show the version.

timdog · 04-08-2009, 03:05 PM

I am running IE6 with sp1 acording too add/remove programs.can't get to help on explorer.too unstable to get an open page.

**simpswr** · 04-08-2009, 03:15 PM

That's why the ie6 download did not install . . you already have it. Have you installed your drivers? . . Chipset first, then video and the others?

timdog · 04-08-2009, 07:24 PM

I installed operatin system with original restore disk that came with computer,then installed video driver,and modem drivers,millium gs driver.and update IE service pack 6 thru microsoft.then reinstalled IE6 from your link.

**simpswr** · 04-09-2009, 01:20 PM

So is everything ok now? . . You installed IE6 on tp of itself???

timdog · 04-09-2009, 06:42 PM

no I still have the same problem.IE does not work,as soon as it opens page it blurs out.I tried reinstalling system recovery disk with me,tried reinstalling IE6,even went to microsoft and installed every update for me I could find,no change.still can't use IE,or get any windows updates.

**simpswr** · 04-09-2009, 06:53 PM

How did you install Windows if IE does not work?? Are you up to a clean install?

**sobeit** · 04-09-2009, 07:49 PM

try one thing, turn off your browsers, click on start button on the bottom left, either there or with in the all programs, there should be something that says windows update or something like that, click on it and see if you can update that way

**OldGrayGary** · 04-09-2009, 10:01 PM

Hi all

If too many things continue to go wrong with the system, even after all of your latest efforts, I think you'll want to consider erasing the hard drive again & trying your restore disk again. Do this with only the monitor, keyboard, and mouse attached (no networking devices attached, no speakers, no cameras, no PDAs, no external USB/eSata/Firewire hard drives or flash drives, no printers, scanners, or multifunctions). Also, erase the hard drive with a thorough drive cleaner such as DBAN ("Darik's Boot and Nuke") or the utility from the hard drive manufacturer to "zero write".

After your 2nd try at restoring Windows, leave the system disconnected from peripherals & networks -- and test the installation. If the hardware hasn't changed, most of the drivers should already be present, as they should have been included on the restore disks from the manufacturer. If the system hardware hasn't changed, and yet Windows doesn't operate correctly, you might want to start testing for hardware failure.

Links:
DBAN for CD/DVD --- http://download.cnet.com/Darik-s-Boo...html?tag=mncol
DBAN for floppy diskette --- http://download.cnet.com/Darik-s-Boo...html?tag=mncol
Memory diagnostics --- http://www.memtest.org
Hard Drive diagnostics --- http://tacktech.com/display.cfm?ttid=287

Re: video
... I'm guessing that the 'millium gs' that you refer to is a Matrox Millenium video card --- those drivers should have been present on the restore disk. Is the video not working immediately after the restore?

Should Windows restore OK - don't connect to the Internet until you have an antivirus and firewall in place. Some of your current troubles with your reinstall could be the result of reinfection.

Best of luck
. . . Gary

**simpswr** · 04-10-2009, 05:56 AM

Quote:

Originally Posted by simpswr

How did you install Windows if IE does not work?? Are you up to a clean install?

That should have said " how did you install Windows Updates . . . .

timdog · 04-10-2009, 07:02 PM

I'm sorry,I thought I told you I am currently using Mozilla Firefox browser untill I can get IE working to get downloads all I can do is use firefox to go to microsoft and download what updates they have there,but windows downloads only work with IE.

**simpswr** · 04-10-2009, 07:38 PM

Show us your Device Manager . . click on the How to Post a Screen Shot link in my signature . . open device manager and post a screen shot of that

timdog · 04-12-2009, 10:39 AM

I clicked on how to post a screen shot,but it only gives me http error 404

**simpswr** · 04-12-2009, 10:49 AM

yeah . . our articles forum is down at the moment . . may be up again soon

04-07-2009, 06:19 PM	#1 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	can't update reinstalled op system Hi, I recently had my hard drive scrubbed to get rid of a virus.then had my operating system=(windowsme)reinstalled.now because me is so old,microsoft doesn't support it anymore.the problem is I'm facing a catch 22,my windows explorer wont work because I don't have the updates,or patches that came in updates while me was current.I know the updates are still out there.but explorer just causes the sreeen to fuzz out(it goes to grey lines)when I try to open a page.have left computer online,and set windows to automatic update,but does nothing even on overnight.I now log on using firefox browser.but when I go to windows update,its says you have to run internet explorer to download windows.can anyone help??tell me how to get updates?followed microsoft support to set js script and ad tags but one msscript.oxc. failed.still can't get updates.

04-07-2009, 06:30 PM	#2 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system and welcome to the Forum Have you installed all the drivers for ME ( Pardon the language )? You probably need IE6 to get windows updates. You can download IE6 here __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-07-2009, 08:44 PM	#3 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	Re: can't update reinstalled op system Hi, Thanks for trying to help.I tried the link you supplied,and downloaded explorer 6.but when it tries to install I get a message window say all the componits are already installed.then ask if I want to exit setup?or reinstall all componets.then says it could not continue setup due to missing files.any suggestions?I do appreciate any help you can offer.I'm in over my head here.

04-08-2009, 07:20 AM	#4 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system What version is your IE now? Look in Help . . About and it will show the version. __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-08-2009, 03:05 PM	#5 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	Re: can't update reinstalled op system I am running IE6 with sp1 acording too add/remove programs.can't get to help on explorer.too unstable to get an open page.

04-08-2009, 03:15 PM	#6 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system That's why the ie6 download did not install . . you already have it. Have you installed your drivers? . . Chipset first, then video and the others? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-08-2009, 07:24 PM	#7 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	Re: can't update reinstalled op system I installed operatin system with original restore disk that came with computer,then installed video driver,and modem drivers,millium gs driver.and update IE service pack 6 thru microsoft.then reinstalled IE6 from your link.

04-09-2009, 01:20 PM	#8 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system So is everything ok now? . . You installed IE6 on tp of itself??? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-09-2009, 06:42 PM	#9 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	Re: can't update reinstalled op system no I still have the same problem.IE does not work,as soon as it opens page it blurs out.I tried reinstalling system recovery disk with me,tried reinstalling IE6,even went to microsoft and installed every update for me I could find,no change.still can't use IE,or get any windows updates.

04-09-2009, 06:53 PM	#10 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system How did you install Windows if IE does not work?? Are you up to a clean install? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-09-2009, 07:49 PM	#11 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: can't update reinstalled op system try one thing, turn off your browsers, click on start button on the bottom left, either there or with in the all programs, there should be something that says windows update or something like that, click on it and see if you can update that way __________________ there's been global warming since the ice age

04-09-2009, 10:01 PM	#12 (permalink)
OldGrayGary Mentor, Microsoft Support Join Date: Jun 2006 Location: Woodland Hills, CA Posts: 2,233 OS: Windows 98se/2000/XP/Vista	Re: can't update reinstalled op system Hi all If too many things continue to go wrong with the system, even after all of your latest efforts, I think you'll want to consider erasing the hard drive again & trying your restore disk again. Do this with only the monitor, keyboard, and mouse attached (no networking devices attached, no speakers, no cameras, no PDAs, no external USB/eSata/Firewire hard drives or flash drives, no printers, scanners, or multifunctions). Also, erase the hard drive with a thorough drive cleaner such as DBAN ("Darik's Boot and Nuke") or the utility from the hard drive manufacturer to "zero write". After your 2nd try at restoring Windows, leave the system disconnected from peripherals & networks -- and test the installation. If the hardware hasn't changed, most of the drivers should *already* be present, as they should have been included on the restore disks from the manufacturer. If the system hardware hasn't changed, and yet Windows doesn't operate correctly, you might want to start testing for hardware failure. Links: DBAN for CD/DVD --- http://download.cnet.com/Darik-s-Boo...html?tag=mncol DBAN for floppy diskette --- http://download.cnet.com/Darik-s-Boo...html?tag=mncol Memory diagnostics --- http://www.memtest.org Hard Drive diagnostics --- http://tacktech.com/display.cfm?ttid=287 Re: video ... I'm guessing that the 'millium gs' that you refer to is a Matrox Millenium video card --- those drivers should have been present on the restore disk. Is the video not working immediately after the restore? Should Windows restore OK - don't connect to the Internet until you have an antivirus and firewall in place. Some of your current troubles with your reinstall could be the result of reinfection. Best of luck . . . Gary __________________

04-10-2009, 07:02 PM	#14 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	Re: can't update reinstalled op system I'm sorry,I thought I told you I am currently using Mozilla Firefox browser untill I can get IE working to get downloads all I can do is use firefox to go to microsoft and download what updates they have there,but windows downloads only work with IE.

04-10-2009, 07:38 PM	#15 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system Show us your Device Manager . . click on the How to Post a Screen Shot link in my signature . . open device manager and post a screen shot of that __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-12-2009, 10:39 AM	#16 (permalink)
timdog Registered User Join Date: Apr 2009 Location: US/Indiana Posts: 7 OS: windowsme	Re: can't update reinstalled op system I clicked on how to post a screen shot,but it only gives me http error 404

04-12-2009, 10:49 AM	#17 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 11,916 OS: XP, Vista, Win 7	Re: can't update reinstalled op system yeah . . our articles forum is down at the moment . . may be up again soon __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?