[SOLVED] remote assistance win 98

akevin · 03-27-2009, 08:15 PM

Can i perform remote assistance from windows 98... any ideas please....does this version support driver roll back???

**Net Jockey** · 03-27-2009, 09:33 PM

Quote:

Originally Posted by akevin

Can i perform remote assistance from windows 98...

I don't think so...

Jlp1928 · 03-28-2009, 09:18 AM

Hi Akevin,

Net Jockey is probably right but before giving up I would google for 'Remote assistance 98SE" on the off chance that someone may have written a program to do just that.

Good Luck, Jim

Geekgirl · 03-28-2009, 11:43 AM

You may want to try VNC Sigle click or PC Anywhere

akevin · 03-28-2009, 12:30 PM

Thanks friends!!! i have tried and not able to do it.. so am goin to change the operating system to xp .... i think it would more easy..

**blah789** · 03-28-2009, 05:14 PM

You can do remote assistance as the helper if you have the Remote Desktop Client (and the helped person is on XP)
http://www.microsoft.com/windowsxp/d...dclientdl.mspx
You can't be the server (the person who needs help) from Windows 98 though.

The alternative is to use VNC. There's many versions out there, but the most basic flavor is RealVNC. Just get the free version http://www.realvnc.com
It's very easy to setup, but you need decent bandwidth to run, and you need to know your own IP address (you may need workarounds if you're behind a router or a firewall).
The person helping you via VNC doesn't even need the client (though they can download VNC and run it if they want - it works a tad better). All they need is a java-enabled browser (get java from java.com if needed). Then in the URL bar they type your IP address followed by a colon, then 5900 (that's the port where the java/browser server listens). For example http://1.2.3.4:5900
Tips: if you're low on bandwidth (dial-up) try using less colors (even 4 colors is enough if you're doing basic work).

akevin · 03-29-2009, 08:41 AM

oh.. thanks friend that was a very valuable advice... i will do accordingly dude!!!!

03-27-2009, 08:15 PM	#1 (permalink)
akevin Registered User Join Date: Mar 2009 Posts: 20 OS: xp	[SOLVED] remote assistance win 98 Can i perform remote assistance from windows 98... any ideas please....does this version support driver roll back???

03-28-2009, 09:18 AM	#3 (permalink)
Jlp1928 Registered User Join Date: Sep 2006 Location: Chicago Posts: 440 OS: Win98, XP, 2000	Re: Help please... Hi Akevin, Net Jockey is probably right but before giving up I would google for 'Remote assistance 98SE" on the off chance that someone may have written a program to do just that. Good Luck, Jim

03-28-2009, 11:43 AM	#4 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,183 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Help please... You may want to try VNC Sigle click or PC Anywhere __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

03-28-2009, 12:30 PM	#5 (permalink)
akevin Registered User Join Date: Mar 2009 Posts: 20 OS: xp	Re: Help please... Thanks friends!!! i have tried and not able to do it.. so am goin to change the operating system to xp .... i think it would more easy..

03-28-2009, 05:14 PM	#6 (permalink)
blah789 TSF Enthusiast Join Date: Aug 2008 Posts: 2,306 OS: Windows 2000 SP4 and Windows XP SP3	Re: [SOLVED] remote assistance win 98 You can do remote assistance as the helper if you have the Remote Desktop Client (and the helped person is on XP) http://www.microsoft.com/windowsxp/d...dclientdl.mspx You can't be the server (the person who needs help) from Windows 98 though. The alternative is to use VNC. There's many versions out there, but the most basic flavor is RealVNC. Just get the free version http://www.realvnc.com It's very easy to setup, but you need decent bandwidth to run, and you need to know your own IP address (you may need workarounds if you're behind a router or a firewall). The person helping you via VNC doesn't even need the client (though they can download VNC and run it if they want - it works a tad better). All they need is a java-enabled browser (get java from java.com if needed). Then in the URL bar they type your IP address followed by a colon, then 5900 (that's the port where the java/browser server listens). For example http://1.2.3.4:5900 Tips: if you're low on bandwidth (dial-up) try using less colors (even 4 colors is enough if you're doing basic work). Last edited by blah789; 03-28-2009 at 05:16 PM.

03-29-2009, 08:41 AM	#7 (permalink)
akevin Registered User Join Date: Mar 2009 Posts: 20 OS: xp	Re: [SOLVED] remote assistance win 98 oh.. thanks friend that was a very valuable advice... i will do accordingly dude!!!!