Win ME Won't connect to internet

Savage Belief · 01-24-2009, 07:10 AM

Morning everyone,
I am in the process of cleaning up an old PC running ME for my in-laws. When we try to get to the internet it throws an error that says, "iexplore caused an error in NOD32.DLL" and that it cannot open IE. I click ok on that and it throws up the same error except it replaces "NOD32.DLL" with "<unknown>". I hit ok on that one and an internet page opens but it will not connect to the internet.

I verivied internet connectivity with a laptop on the same connection. And the wireless connection works as well.

Any ideas?

Geekgirl · 01-24-2009, 07:49 AM

Welcome back to TSF

Sounds like the system is infected, read here
http://www.threatexpert.com/files/nod32.dll.html

Look over these http://www.techsupportforum.com/secu...oval-help.html
If you cannot complete any of the steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in Virus/Trojan/Spyware Help; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete.

After you’ve posted your logs, please be patient, as the Security Team Analysts are very busy.

DO NOT post any logs in this thread or the Microsoft Support Forum(s)

Savage Belief · 01-24-2009, 08:20 AM

Thanks. I'll post in a few hours.

01-24-2009, 07:10 AM	#1 (permalink)
Savage Belief Registered User Join Date: Feb 2008 Posts: 13 OS: XP	Win ME Won't connect to internet Morning everyone, I am in the process of cleaning up an old PC running ME for my in-laws. When we try to get to the internet it throws an error that says, "iexplore caused an error in NOD32.DLL" and that it cannot open IE. I click ok on that and it throws up the same error except it replaces "NOD32.DLL" with "<unknown>". I hit ok on that one and an internet page opens but it will not connect to the internet. I verivied internet connectivity with a laptop on the same connection. And the wireless connection works as well. Any ideas?

01-24-2009, 07:49 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,183 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Win ME Won't connect to internet Welcome back to TSF Sounds like the system is infected, read here http://www.threatexpert.com/files/nod32.dll.html Look over these http://www.techsupportforum.com/secu...oval-help.html If you cannot complete any of the steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in Virus/Trojan/Spyware Help; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete. After you’ve posted your logs, please be patient, as the Security Team Analysts are very busy. DO NOT post any logs in this thread or the Microsoft Support Forum(s) __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!* Last edited by Geekgirl; 01-24-2009 at 07:51 AM.

01-24-2009, 08:20 AM	#3 (permalink)
Savage Belief Registered User Join Date: Feb 2008 Posts: 13 OS: XP	Re: Win ME Won't connect to internet Thanks. I'll post in a few hours.