kingstehlin

hey im new here and hoping to god somebody can help me out.
ahh i dont what happened but when i attempt to go into my computer or my documents (or any 'window' at that'), it says (hold on..) :

this is performed a illegal operation and must be shut down .
DETAILS:

EXPLORER caused an invalid page fault in
module MSVCRT.DLL at 017f:78001d22.
Registers:
EAX=04e1c4bc CS=017f EIP=78001d22 EFLGS=00010246
EBX=004558c4 SS=0187 ESP=04e1c284 EBP=04e1ed20
ECX=00000000 DS=0187 ESI=00000000 FS=2177
EDX=7efefeff ES=0187 EDI=04e1c4bc GS=0000
Bytes at CS:EIP:
8b 01 03 d0 83 f0 ff 33 c2 8b 11 83 c1 04 a9 00

Stack dump:
00000001 040a50a1 04e1c4bc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000


So i click OK. then it says 'An error has occurred in internet explorer.
internet explorer will now close.
if you continue to experience this, restart your computer'

i restart it but same thing again.


is there missing files or dll's or something? please help me!

Geekgirl

Welcome to TSF

From the Windows Start menu, point to Run.

Type MSCONFIG and click OK. This will start the System Configuration Utility.

Click to select Selective Startup.

Click to uncheck the boxes for Process Config.sys file, Process Autoexec.bat file, and Load Startup Group items.

Click OK and reboot the computer when prompted.

From the Windows Start menu, point to Run.

Type SFC and click OK. This will launch the System File Checker.

Choose Extract One file from Installation disk.

Type MSVCIRT.DLL.

Click Start.

In Restore From, type the location of the Windows installation (.cab) files. For example, if you have a Windows Millennium CD-ROM the path to the installation files will be CD-ROM drive\WIN98.

Confirm that C:\Windows\System is listed in Save File In.

Click OK.

In the Backup File dialog, click OK and then Yes.

Click OK.

Restart the computer.

kingstehlin

thanks for that but it didnt work.
i tryed it and i did the same thing. So i thought all hope was lost..i just decided to update my anti virus. then it told me it found 3 problems. Trojans of some sort. it deleted 2, and quarantined another, now everythings good except my computer is running slower.

any quick tips to help it speed up?

cheers

Geekgirl

The security team can help you with those. You are probably still infected. We cannot assist you with this issue here in the Microsoft Support Forum.


Look over these http://www.techsupportforum.com/secu...oval-help.html