Can't see Start Icon

WanaBGeek · 12-04-2004, 06:17 PM

Hello Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This is my first post. When I start my computer, it starts the boot process. I even see the message that talks about pressing F10 to get to the boot menu. I pressed it once and nothing happened. The computer continued on. It then stopped at the win98 screen.
Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pegasus · 12-04-2004, 06:34 PM

Is your keyboard plugged in correctly? Is there a Num Lock or Caps Lock light on when you boot up?

WanaBGeek · 12-04-2004, 07:44 PM

Pegaus
I checked the keyboard and it is plugged in correctly. The NumLock light was on. I had to dp a hard reboot. After the system came back up, scandisk process started. It scanned the C drive. After that it gave me the drive ok message and proceeded to boot but stopped at the Win98 window.

Pegasus · 12-05-2004, 07:24 AM

Have you tried to boot up in safe-mode? At boot up continously hit the F8 key to get the option.

WanaBGeek · 12-05-2004, 09:04 PM

Now that I'm in safe mode, what can I do to fix my problem? While in safe mode, I still did not see the start icon or anything else.

Thanks for everything so far.

greyknight17 · 12-08-2004, 10:24 AM

Let's see if it's spyware.

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it in the forum. Do not fix anything in HijackThis since they may be harmless.

WanaBGeek · 12-09-2004, 12:01 AM

GreyKnight 17
please help me understand how to run this on the computer when I can't even get it to boot from a system disk,much less get passed the win98 screen even in safe mode.

Thanks

greyknight17 · 12-11-2004, 07:59 AM

We usually don't want this in safe mode, but if you can get into safe mode, give us a log in there.

12-04-2004, 06:17 PM	#1 (permalink)
WanaBGeek Registered User Join Date: Dec 2004 Location: texas Posts: 4 OS: Win98/XP	Can't see Start Icon Hello Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is my first post. When I start my computer, it starts the boot process. I even see the message that talks about pressing F10 to get to the boot menu. I pressed it once and nothing happened. The computer continued on. It then stopped at the win98 screen. Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

12-05-2004, 09:04 PM	#5 (permalink)
WanaBGeek Registered User Join Date: Dec 2004 Location: texas Posts: 4 OS: Win98/XP	was able to come up in safe mode Now that I'm in safe mode, what can I do to fix my problem? While in safe mode, I still did not see the start icon or anything else. Thanks for everything so far.

12-08-2004, 10:24 AM	#6 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,331 OS: Windows 98 & Windows XP Home/Pro My System	Let's see if it's spyware. Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it in the forum. Do not fix anything in HijackThis since they may be harmless. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

12-09-2004, 12:01 AM	#7 (permalink)
WanaBGeek Registered User Join Date: Dec 2004 Location: texas Posts: 4 OS: Win98/XP	HiJack This GreyKnight 17 please help me understand how to run this on the computer when I can't even get it to boot from a system disk,much less get passed the win98 screen even in safe mode. Thanks

12-11-2004, 07:59 AM	#8 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,331 OS: Windows 98 & Windows XP Home/Pro My System	We usually don't want this in safe mode, but if you can get into safe mode, give us a log in there. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

12-04-2004, 06:34 PM	#2 (permalink)
Pegasus Registered User Join Date: Nov 2004 Posts: 18 OS: Win98/2K-Pro/XP-Pro	Is your keyboard plugged in correctly? Is there a Num Lock or Caps Lock light on when you boot up?

12-04-2004, 07:44 PM	#3 (permalink)
WanaBGeek Registered User Join Date: Dec 2004 Location: texas Posts: 4 OS: Win98/XP	Pegaus I checked the keyboard and it is plugged in correctly. The NumLock light was on. I had to dp a hard reboot. After the system came back up, scandisk process started. It scanned the C drive. After that it gave me the drive ok message and proceeded to boot but stopped at the Win98 window.

12-05-2004, 07:24 AM	#4 (permalink)
Pegasus Registered User Join Date: Nov 2004 Posts: 18 OS: Win98/2K-Pro/XP-Pro	Have you tried to boot up in safe-mode? At boot up continously hit the F8 key to get the option.