Igsetup.dll

PSPTrasher · 10-13-2004, 12:22 PM

Hi, I run ME on a laptop and for a week now everytime I boot up Windows I get this message that says "Explorer has caused an error in IGSETUP.DLL. Explorer will now close."

When I hit close I get a blue screen and have to turn off the laptop. One thing I did figure out though was if I didn't hit close and dragged to the bottom of the screen I could run everything normally. After a while, though, the computer gets buggy and I have to restart it.

Any help is greatly appreciated

PSPTrasher · 10-14-2004, 08:49 PM

Nobody Knows?

greyknight17 · 10-15-2004, 02:12 PM

Most likely a bad file. Just to make sure it's not spyware related, I will ask you to download a program.

Please download HijackThis. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Post the whole log file here. Do not fix anything since most of them listed there are harmless (some are system required). This program will help us determine if there is any spyware/malware on your computer.

10-13-2004, 12:22 PM	#1 (permalink)
PSPTrasher Registered User Join Date: Oct 2004 Posts: 2 OS: WinME/WinXP	Igsetup.dll Hi, I run ME on a laptop and for a week now everytime I boot up Windows I get this message that says "Explorer has caused an error in IGSETUP.DLL. Explorer will now close." When I hit close I get a blue screen and have to turn off the laptop. One thing I did figure out though was if I didn't hit close and dragged to the bottom of the screen I could run everything normally. After a while, though, the computer gets buggy and I have to restart it. Any help is greatly appreciated

10-15-2004, 02:12 PM	#3 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,331 OS: Windows 98 & Windows XP Home/Pro My System	Most likely a bad file. Just to make sure it's not spyware related, I will ask you to download a program. Please download HijackThis. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Post the whole log file here. Do not fix anything since most of them listed there are harmless (some are system required). This program will help us determine if there is any spyware/malware on your computer. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

10-14-2004, 08:49 PM	#2 (permalink)
PSPTrasher Registered User Join Date: Oct 2004 Posts: 2 OS: WinME/WinXP	Nobody Knows?