Windows ME does not shut down unless in safe mode

pauljasonh · 05-06-2007, 06:15 AM

In safe mode, it shuts down fast and completely. However in normal mode it hangs at a black screen with the power light on and the fan running. I'm running a DSL connection with a wireless router that has firewall enabled. I've also tried disabling all my startup programs in msconfig and it still hangs at the black screen. So I'm stumped.

Geekgirl · 05-06-2007, 09:12 AM

Hello and Welcome to TSF

Possibly one or more of your drivers is not allowing itself to be unloaded, is the system up-to-date?

Try holding Shift while clicking Ok in the "Shut Down" dialog - this might allow you to shut down faster, and bypass whatever is causing your system to hang. See if it helps.

This can also happen if the sound file for Shutdown becomes corrupted. Double-click on the Sounds icon in Control Panel and remove or change the sound event for Shutdown.

DeadToad · 05-06-2007, 09:14 AM

I had that problem before with using ME. That's just another reason why I upgraded to XP Home.
I found a fix for it, so I'll have to get back to you after I look through my tech files.
Hang in there.

Just hold down the ON button on the PC for 4 seconds and it will shut down after the black screen appears. No harm done.

DeadToad · 05-06-2007, 09:19 AM

Try this: http://inquirer.philly.com/newsroom/...db7df9-45.html

DeadToad · 05-06-2007, 09:24 AM

Here's MS's knowledge base on the subject:
http://support.microsoft.com/search/...de=r&cus=False

05-06-2007, 06:15 AM	#1 (permalink)
pauljasonh Registered User Join Date: May 2007 Posts: 1 OS: WinME	Windows ME does not shut down unless in safe mode In safe mode, it shuts down fast and completely. However in normal mode it hangs at a black screen with the power light on and the fan running. I'm running a DSL connection with a wireless router that has firewall enabled. I've also tried disabling all my startup programs in msconfig and it still hangs at the black screen. So I'm stumped.

05-06-2007, 09:12 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,171 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Windows ME does not shut down unless in safe mode Hello and Welcome to TSF Possibly one or more of your drivers is not allowing itself to be unloaded, is the system up-to-date? Try holding Shift while clicking Ok in the "Shut Down" dialog - this might allow you to shut down faster, and bypass whatever is causing your system to hang. See if it helps. This can also happen if the sound file for Shutdown becomes corrupted. Double-click on the Sounds icon in Control Panel and remove or change the sound event for Shutdown. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

05-06-2007, 09:14 AM	#3 (permalink)
DeadToad Registered User Join Date: Mar 2007 Location: nowhere Posts: 41 OS: 98/98SE/ME/XP	Re: Windows ME does not shut down unless in safe mode I had that problem before with using ME. That's just another reason why I upgraded to XP Home. I found a fix for it, so I'll have to get back to you after I look through my tech files. Hang in there. Just hold down the ON button on the PC for 4 seconds and it will shut down after the black screen appears. No harm done.

05-06-2007, 09:19 AM	#4 (permalink)
DeadToad Registered User Join Date: Mar 2007 Location: nowhere Posts: 41 OS: 98/98SE/ME/XP	Re: Windows ME does not shut down unless in safe mode Try this: http://inquirer.philly.com/newsroom/...db7df9-45.html

05-06-2007, 09:24 AM	#5 (permalink)
DeadToad Registered User Join Date: Mar 2007 Location: nowhere Posts: 41 OS: 98/98SE/ME/XP	Re: Windows ME does not shut down unless in safe mode Here's MS's knowledge base on the subject: http://support.microsoft.com/search/...de=r&cus=False