Problems with Explorer

Liznp · 08-29-2004, 11:47 AM

I've been having some problems with computer lately. The one I'm having all the time is that my explorer shuts down, it kills all the programs i'm running except MSN messenger or other programs like that and it clears my desktop so there aren't any visible icons or start menu. I don't know what wrong. I current installed Hijack this and I don't know if that can help or not.

Logfile of HijackThis v1.98.2
Scan saved at 10:41:40 AM, on 8/29/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\TABLET.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\CD-WRITER PLUS\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE
C:\PROGRAM FILES\LINKSYS\WMP11 CONFIG UTILITY\WMP11CFG.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
C:\PROGRAM FILES\WINDUPDATES\WINKA.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = +s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM\SearchBar.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {8AC6DC2C-5E62-7711-7BB8-51080A84C94E} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - (no file)
O2 - BHO: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O2 - BHO: CUrlCliObj Object - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\CD-WRI~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\RunServices: [Tablet] C:\WINDOWS\SYSTEM\Tablet.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\mscif.exe
O4 - Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI MULTIMEDIA\TV\EXPLBAR.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {10A1B95D-5E35-4935-8BC3-D43E81E8105E} - http://directplugin.com/dialers/111895.exe
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (Sony Pictures Game Downloader) - http://www.sonypictures.com/charlies...Downloader.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: ChatSpace Full Java Client 3.1.0.235 - http://205.177.13.50/Java/cfs31235.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...71/mcfscan.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\SYSTEM\MSHPEB.DLL

That's what I got after I ran the program and saved the log. Can anyone help me out? BTW, if this will help I currently upgraded some stuff from Microsoft, so maybe one of the files screwed with my computer, because that's when my computer started going crazy. Thank you for any help you can provide.

08-29-2004, 11:47 AM	#1 (permalink)
Liznp Registered User Join Date: Aug 2004 Posts: 1 OS: Win98	Problems with Explorer I've been having some problems with computer lately. The one I'm having all the time is that my explorer shuts down, it kills all the programs i'm running except MSN messenger or other programs like that and it clears my desktop so there aren't any visible icons or start menu. I don't know what wrong. I current installed Hijack this and I don't know if that can help or not. Logfile of HijackThis v1.98.2 Scan saved at 10:41:40 AM, on 8/29/04 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\TABLET.EXE C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\STIMON.EXE C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE C:\WINDOWS\LOADQM.EXE C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE C:\PROGRAM FILES\CD-WRITER PLUS\DIRECTCD\DIRECTCD.EXE C:\WINDOWS\SYSTEM\QTTASK.EXE C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE C:\PROGRAM FILES\LINKSYS\WMP11 CONFIG UTILITY\WMP11CFG.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE C:\PROGRAM FILES\WINDUPDATES\WINKA.EXE C:\HJT\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = +s R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM\SearchBar.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id= R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q= R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/ O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {8AC6DC2C-5E62-7711-7BB8-51080A84C94E} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHELPER.DLL O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - (no file) O2 - BHO: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL O2 - BHO: CUrlCliObj Object - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\CD-WRI~1\DIRECTCD\DIRECTCD.EXE O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe O4 - HKLM\..\RunServices: [Tablet] C:\WINDOWS\SYSTEM\Tablet.exe O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\mscif.exe O4 - Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI MULTIMEDIA\TV\EXPLBAR.DLL O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) - O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab O16 - DPF: {10A1B95D-5E35-4935-8BC3-D43E81E8105E} - http://directplugin.com/dialers/111895.exe O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (Sony Pictures Game Downloader) - http://www.sonypictures.com/charlies...Downloader.cab O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab O16 - DPF: ChatSpace Full Java Client 3.1.0.235 - http://205.177.13.50/Java/cfs31235.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...71/mcfscan.cab O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab O18 - Filter: text/html - {CC905FF6-B553-496C-9DFA-CFF65ADCD0FC} - C:\WINDOWS\SYSTEM\MSHPEB.DLL That's what I got after I ran the program and saved the log. Can anyone help me out? BTW, if this will help I currently upgraded some stuff from Microsoft, so maybe one of the files screwed with my computer, because that's when my computer started going crazy. Thank you for any help you can provide.