norton problems

jayebyrd · 08-24-2004, 04:59 PM

hi hope someone can help me...my operating system is windows 98 SE and i have nortons internet security 2003...ok here is the problem...i had to reboot my pc, just a normal reboot but my icons for Nortons did not show up on my task bar as they always do...i tried opening the internet security from start up but wouldn't open...what happened to my nortons?...i need to fix the problem...Help

georgeedwards · 08-25-2004, 12:45 PM

make sure that a virus hasnot removed all your protection.

Goto Trendmicro and follow the links for the Housecall Online Virus Scan.

Otherwise, check in the program directory (usually C:\program files\symantec or C:\program files\norton internet security etc) and make sure that the EXE files are still present.

Hope it helps

George

Carol Greene · 08-25-2004, 07:21 PM

Check your startup folder to see if they are still in there. You can find it on "Start" "Programs" then "startup." If they aren't there then you need to add them. Also, you can go to "Start" "Run" and type in "msconfig." This will take you to a program that can be used for troubleshooting. Go to the startup Tab and check to make sure these items are there and are checked. If not checked then you should check them. Try these things and let me know how it goes.

navz · 08-25-2004, 08:37 PM

Quote:

Originally Posted by jayebyrd

hi hope someone can help me...my operating system is windows 98 SE and i have nortons internet security 2003...ok here is the problem...i had to reboot my pc, just a normal reboot but my icons for Nortons did not show up on my task bar as they always do...i tried opening the internet security from start up but wouldn't open...what happened to my nortons?...i need to fix the problem...Help

http://netsquirrel.com/msconfig/

click start ->run->type in msconfig
the system configuration utility should open.
click the general tab and select the option selective startup.
click on the start up tab and look for norton auto protect and norton email protect,they should be unchecked so check them and click ok.
now the system should ask you if you would like to restart the computer ,click yes after saving all your programs.
after the system comes up again its gonna ask if you if you would like to continue in diagnostic mode or selective startup mode.click in the small box that says never show this message again and hit ok.
you should now see the norton icons on the task bar.

08-24-2004, 04:59 PM	#1 (permalink)
jayebyrd Registered User Join Date: Aug 2004 Posts: 3 OS: windows 98 SE	norton problems hi hope someone can help me...my operating system is windows 98 SE and i have nortons internet security 2003...ok here is the problem...i had to reboot my pc, just a normal reboot but my icons for Nortons did not show up on my task bar as they always do...i tried opening the internet security from start up but wouldn't open...what happened to my nortons?...i need to fix the problem...Help

08-25-2004, 12:45 PM	#2 (permalink)
georgeedwards Member Join Date: Aug 2004 Location: West Midlands, UK Posts: 79 OS: Windows XP Home Edition	make sure that a virus hasnot removed all your protection. Goto Trendmicro and follow the links for the Housecall Online Virus Scan. Otherwise, check in the program directory (usually C:\program files\symantec or C:\program files\norton internet security etc) and make sure that the EXE files are still present. Hope it helps George __________________ "Very funny, Scotty. Now beam down my clothes"

08-25-2004, 07:21 PM	#3 (permalink)
Carol Greene Registered User Join Date: Aug 2004 Posts: 82 OS: Win98	Check startup folder Check your startup folder to see if they are still in there. You can find it on "Start" "Programs" then "startup." If they aren't there then you need to add them. Also, you can go to "Start" "Run" and type in "msconfig." This will take you to a program that can be used for troubleshooting. Go to the startup Tab and check to make sure these items are there and are checked. If not checked then you should check them. Try these things and let me know how it goes. Last edited by Carol Greene; 08-25-2004 at 07:22 PM.