problems printing in all colors

diconn · 08-15-2004, 11:35 AM

We have a HP Pavilion PC Model 9790c with HPDeskjet 830C printer and using Win 98SE. Whenever we print anything in color it will only print out in pinkish/red hues and black, i.e. no greens, yellow, blue etc. We have tried 3 diff't color cartridges, cleaned the print cartridges, checked the printer drivers and made sure they were up to date and working properly as well as searched the internet and the HP web help site and nothing seems to work. Any suggestions!!
Thanks much!

**idtent** · 08-16-2004, 11:23 AM

Try using a pencil eraser to clean the contacts on the printer. There are lots of pins sticking up there where the cartridges sit. Gently wipe down the pins on the color cart side. Then blow out the eraser bits with canned air or compressor. If that doesn't work, try a new printer cable. Make sure that it is IEEE 1284.

08-15-2004, 11:35 AM	#1 (permalink)
diconn Registered User Join Date: Aug 2004 Posts: 1 OS: Win98SE	problems printing in all colors We have a HP Pavilion PC Model 9790c with HPDeskjet 830C printer and using Win 98SE. Whenever we print anything in color it will only print out in pinkish/red hues and black, i.e. no greens, yellow, blue etc. We have tried 3 diff't color cartridges, cleaned the print cartridges, checked the printer drivers and made sure they were up to date and working properly as well as searched the internet and the HP web help site and nothing seems to work. Any suggestions!! Thanks much!

08-16-2004, 11:23 AM	#2 (permalink)
idtent ID10T Circuit replacement Join Date: Aug 2003 Location: Wyoming Posts: 1,015 OS: Windows 7, Vista, XP Home, Pro, Win2k, 98 SE	Try using a pencil eraser to clean the contacts on the printer. There are lots of pins sticking up there where the cartridges sit. Gently wipe down the pins on the color cart side. Then blow out the eraser bits with canned air or compressor. If that doesn't work, try a new printer cable. Make sure that it is IEEE 1284. __________________ PICNIC (Problem In Chair Not In Computer) "Looks like you've been missing a lot of work lately. " "Well, I wouldn't exactly say I've been missing it, Bob. " Office Space