Windows won't come up... need help bad!

DarrylLeeOHS30 · 06-19-2006, 02:03 PM

Hello everyone!

This problem is on a gateway essential running Windows ME. When I turn it on, it comes to the windows ME splash screen and just stays there. I'm getting noise from the hard drive confirming that its booting up and everything.. then I get the infamous blue screen of death... which says:

-While initializing device CONFIGMG -

Windows protection error. You need to restart your computer.

System halted.

Then I restart the computer, and it does the same thing, over and over and over. Any suggestions would be welcome and greatly appreciated. Thank you again!!!

Changeling · 06-19-2006, 03:22 PM

My first thought on this is an old windows 95 trick.

Press F8 during start up and select safe mode.
Allow the system to complete the safe mode boot up and when the dust has settled and the hard drive has stopped. Then restart the system normally.

DarrylLeeOHS30 · 06-19-2006, 03:31 PM

I booted in safe mode, and I can get windows to come up in Safe Mode.. but when I reboot it does the same thing.

I tried to reset the bios settings like someone said in a past thread I searched in, and evidently in my BIOS menu there's no place to do that.

Also, they said something about the advanced power options in the device manager, and I can't find that on my device manager either.

I'm really stumped on what to do.. keep the suggestions coming, please.. I really appreciate it :)

Zazula · 06-20-2006, 03:41 AM

Most probably you are referring to Err Msg: While Initializing Device CONFIGMG: Windows...

Because the BIOS settings mentioned in above page are system-specific, please provide the specs of your pc (motherboard type, bios version, etc)

DarrylLeeOHS30 · 06-20-2006, 12:05 PM

I'm not exactly sure about the specific specs on it. It's an older model Gateway "Essentials" 700... made back in the year 2000. Is there a certain page on Gateways website that I can look at to see if it's on there?

DarrylLeeOHS30 · 06-20-2006, 12:18 PM

Okay, so after further research on the gateway website, I've found this:

Application CD (Desktop)

Application CD Version 2.2 Disc 3 [Part #7509653] Support Docs

Cases and Case Hardware

St. Charles Flex Case Revision 1 [Part #3500909] Support Docs

CD-ROM, CD-RW or CR-RW Drives - Find Upgrades

LG 20X/48X IDE CD-ROM Drive R1 [Part #5501679] Support Docs

Floppy Drives

Panasonic 1.44-MB Floppy Disk Drive Revision 4 [Part #5501570] Support Docs

Hard Drives - Find Upgrades

IBM 7200-RPM 30-GB Telesto Ultra ATA/100 Hard Disk Drive [Part #5501425] Support Docs

Keyboards

Keytronics Multi-function Me keyboard R0 [Part #7002195] Support Docs

Memory - Find Upgrades

128-MB 133/100/66-MHz 64-Bit 4-Clock 16x8 SDRAM DIMM [Part #5000529] Support Docs

Mice

Microsoft USB 30-inch Tail Mouse [Part #7002494] Support Docs

Microsoft Software - Find Upgrades

Microsoft Windows Millennium Backup CD Rev. 1.1 [Part #7509788] Support Docs

Microsoft Works Suite 2001 [Part #7509587] Support Docs

Monitors

EV700 17-inch Millenium Monitor with 15.9-inch Viewable Area [Part #7002356] Support Docs

Motherboards

MSI Motherboard - Celeron 700-MHz [Part #2512266] Support Docs

Packs and Bundles

Deluxe Reference Bundle Revision [Part #7507505] Support Docs

Home Activity Collection [Part #7508439] Support Docs

Power Supplies

90-Watt Power Supply Revision 2 [Part #6500510] Support Docs

Printers

Epson Stylus 777 Color Printer [Part #7002817] Support Docs

Software - Find Upgrades

Gateway GoBack version 2.21 R3 [Part #9505980] Support Docs

Quicken Basic 2000 [Part #7507396] Support Docs

The HelpSpot 5.0 [Part #9509487] Support Docs

Speakers

Boston Acoustics BA265 Analog Speakers [Part #7002305] Support Docs

System Restoration CD

System Restoration Kit 14.3 Disc 1 [Part #7509785] Support Docs

Other

Gateway Compact Monitor Microphone [Part #7002345]

One Tough ComputerCOP [Part #9506055]

USB Cable [Part #8001347]

Thanks again!!

DarrylLeeOHS30 · 06-25-2006, 12:43 AM

well, i was at a loss as to what to do to fix it, so I ended up formatting the hard drive and doing a fresh install of windows ME. It runs great now.

I still think I will have to (at some point) get a new hard drive for it, because this computer was dropped about 3 months ago.. and at times the hard drive makes a crazy noise. any suggestions?

Thanks for all that looked at this!

Geekgirl · 06-25-2006, 11:41 PM

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.. This will test the integrity of the hard drive.

Open the side of the case and look inside, you may spot something out of the ordinary.

DarrylLeeOHS30 · 07-04-2006, 01:51 AM

k so within 2 weeks of formatting and starting over it has started to do it again. And the hard drive is making a very weird noise. I'm beginning to think I need a new hard drive. What is the mind of the group? Thank you.

**kodi** · 07-04-2006, 02:42 AM

It seems be a hardrive problem so I agree with Geekgirl, run the manufucturers Diagnostic utility.

06-19-2006, 02:03 PM	#1 (permalink)
DarrylLeeOHS30 Registered User Join Date: Feb 2006 Posts: 43 OS: XP HOME SP2	Windows won't come up... need help bad! Hello everyone! This problem is on a gateway essential running Windows ME. When I turn it on, it comes to the windows ME splash screen and just stays there. I'm getting noise from the hard drive confirming that its booting up and everything.. then I get the infamous blue screen of death... which says: -While initializing device CONFIGMG - Windows protection error. You need to restart your computer. System halted. Then I restart the computer, and it does the same thing, over and over and over. Any suggestions would be welcome and greatly appreciated. Thank you again!!!

06-19-2006, 03:22 PM	#2 (permalink)
Changeling Registered User Join Date: Nov 2005 Location: UK Posts: 423 OS: XP, Waiting for Vista serivce pack 1 before I commit.	My first thought on this is an old windows 95 trick. Press F8 during start up and select safe mode. Allow the system to complete the safe mode boot up and when the dust has settled and the hard drive has stopped. Then restart the system normally. __________________ If it ain't broke don't fix it!

06-20-2006, 03:41 AM	#4 (permalink)
Zazula Manager Emeritus, I'm blond, James Blond Join Date: Apr 2006 Location: Athens, Greece Posts: 7,667 OS: Win XP Pro SP2	Most probably you are referring to Err Msg: While Initializing Device CONFIGMG: Windows... Because the BIOS settings mentioned in above page are system-specific, please provide the specs of your pc (motherboard type, bios version, etc) __________________ "Time is the wisest because it discovers everything" Thales of Miletus (ca.624BC-ca.546BC) "Everything flows, nothing stands still." Heraclitus of Ephesus (ca.535BC-475BC) "One thing I know, that I know nothing" Socrates of Athens (ca.470BC–399BC)

06-20-2006, 12:18 PM	#6 (permalink)
DarrylLeeOHS30 Registered User Join Date: Feb 2006 Posts: 43 OS: XP HOME SP2	Okay, so after further research on the gateway website, I've found this: Application CD (Desktop) Application CD Version 2.2 Disc 3 [Part #7509653] Support Docs Cases and Case Hardware St. Charles Flex Case Revision 1 [Part #3500909] Support Docs CD-ROM, CD-RW or CR-RW Drives - Find Upgrades LG 20X/48X IDE CD-ROM Drive R1 [Part #5501679] Support Docs Floppy Drives Panasonic 1.44-MB Floppy Disk Drive Revision 4 [Part #5501570] Support Docs Hard Drives - Find Upgrades IBM 7200-RPM 30-GB Telesto Ultra ATA/100 Hard Disk Drive [Part #5501425] Support Docs Keyboards Keytronics Multi-function Me keyboard R0 [Part #7002195] Support Docs Memory - Find Upgrades 128-MB 133/100/66-MHz 64-Bit 4-Clock 16x8 SDRAM DIMM [Part #5000529] Support Docs Mice Microsoft USB 30-inch Tail Mouse [Part #7002494] Support Docs Microsoft Software - Find Upgrades Microsoft Windows Millennium Backup CD Rev. 1.1 [Part #7509788] Support Docs Microsoft Works Suite 2001 [Part #7509587] Support Docs Monitors EV700 17-inch Millenium Monitor with 15.9-inch Viewable Area [Part #7002356] Support Docs Motherboards MSI Motherboard - Celeron 700-MHz [Part #2512266] Support Docs Packs and Bundles Deluxe Reference Bundle Revision [Part #7507505] Support Docs Home Activity Collection [Part #7508439] Support Docs Power Supplies 90-Watt Power Supply Revision 2 [Part #6500510] Support Docs Printers Epson Stylus 777 Color Printer [Part #7002817] Support Docs Software - Find Upgrades Gateway GoBack version 2.21 R3 [Part #9505980] Support Docs Quicken Basic 2000 [Part #7507396] Support Docs The HelpSpot 5.0 [Part #9509487] Support Docs Speakers Boston Acoustics BA265 Analog Speakers [Part #7002305] Support Docs System Restoration CD System Restoration Kit 14.3 Disc 1 [Part #7509785] Support Docs Other Gateway Compact Monitor Microphone [Part #7002345] One Tough ComputerCOP [Part #9506055] USB Cable [Part #8001347] Thanks again!! Last edited by DarrylLeeOHS30; 06-20-2006 at 12:19 PM.

06-25-2006, 11:41 PM	#8 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,164 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.. This will test the integrity of the hard drive. Open the side of the case and look inside, you may spot something out of the ordinary. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

06-19-2006, 03:31 PM	#3 (permalink)
DarrylLeeOHS30 Registered User Join Date: Feb 2006 Posts: 43 OS: XP HOME SP2	I booted in safe mode, and I can get windows to come up in Safe Mode.. but when I reboot it does the same thing. I tried to reset the bios settings like someone said in a past thread I searched in, and evidently in my BIOS menu there's no place to do that. Also, they said something about the advanced power options in the device manager, and I can't find that on my device manager either. I'm really stumped on what to do.. keep the suggestions coming, please.. I really appreciate it :)

06-20-2006, 12:05 PM	#5 (permalink)
DarrylLeeOHS30 Registered User Join Date: Feb 2006 Posts: 43 OS: XP HOME SP2	I'm not exactly sure about the specific specs on it. It's an older model Gateway "Essentials" 700... made back in the year 2000. Is there a certain page on Gateways website that I can look at to see if it's on there?

06-25-2006, 12:43 AM	#7 (permalink)
DarrylLeeOHS30 Registered User Join Date: Feb 2006 Posts: 43 OS: XP HOME SP2	well, i was at a loss as to what to do to fix it, so I ended up formatting the hard drive and doing a fresh install of windows ME. It runs great now. I still think I will have to (at some point) get a new hard drive for it, because this computer was dropped about 3 months ago.. and at times the hard drive makes a crazy noise. any suggestions? Thanks for all that looked at this!

07-04-2006, 01:51 AM	#9 (permalink)
DarrylLeeOHS30 Registered User Join Date: Feb 2006 Posts: 43 OS: XP HOME SP2	k so within 2 weeks of formatting and starting over it has started to do it again. And the hard drive is making a very weird noise. I'm beginning to think I need a new hard drive. What is the mind of the group? Thank you.

07-04-2006, 02:42 AM	#10 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 7,396 OS: Windows 7-Ultimate 64 Bit My System	It seems be a hardrive problem so I agree with Geekgirl, run the manufucturers Diagnostic utility. __________________ Brian