cant win with win-me

wallace69 · 05-27-2006, 07:53 AM

Now ive managed to get my pc with xp running to some sort of substainable level so all i need to do is get the one with M.E on it working again for the kids
CANT afford a new one just yet unfortunetly.........
Anyway EVERYtime we switch it on i get this blue screen message
WHILE INITIALIZING DEVICE CONFIGMG
WINDOWS PROTECTION MESSAGE PLEASE RESTART YOUR COMPUTER
So we restart but the same thing keeps comming up.Ive been to the microsoft
page regarding the error and it gives three options...firstly to disable my external
cpu or L2 cache.....HOW
Secondly something about a video adapter that i dont THINK(?)applies to me
and lastly it tells me it could be my BIOS APM settings that are incorrect but ive
ventured in that dark place but the advanced power management thingy it talks
about fixing dosent appear to be listed anywhere hence i cant try the action it
describes......we never installed or uninstalled anything at the time this happened to it so ....Well its a really good machine even though it is ancient in the world of computers...Anyway,ive tried and failed so i`ll leave it to the
real pro`s for a change............I just keep breaking things!!!!:

Geekgirl · 05-27-2006, 09:18 AM

These are hard error to crack, it could be anything.

Just wondering, can you boot into Safe Mode? (tapping F8 at boot)

Open the case and make sure all the adapter cards are tightly in their slots. Even taking them out and reseating may help. Also remove the ram and place back in the slot.

wallace69 · 05-27-2006, 10:28 AM

i can get into safe mode ok but what one of the many things that slot in and out is the ram????????i suppose it wont matter if i just check everything will it?
I`ll give it a go and let you know ok.....cheers dear x

wallace69 · 05-27-2006, 11:16 AM

nope,still the same...........took out and dusted all the bits and bobs.......
a long rectangular circut board in a slot called bank0
some plugs going into a Quantum fireball(?)
And the various plugs i could gather went into the cd & floppy & power
Took them all out and dedusted and put right back nice and tight
.................till the same........CAN get into safe mode though as i said IF thats any good??????????????.

Geekgirl · 05-28-2006, 08:58 AM

Lets try this
Boot the computer into Safe Mode. Click Start / Settings / Control Panel and then double-click System. In the System Properties dialog box, click the Device Manager tab. Click the plus sign (+) next to System devices. Double-click Advanced Power Management support. On the Advanced Power Management support Properties dialog box, click the Settings tab. Click to select the Force APM 1.0 mode check box, and then click OK. Restart your computer in Normal mode.

wallace69 · 05-28-2006, 10:18 AM

sorry, must`nt have explained properly,,,I have acyually tried to do THAT...
...as advised on the microsoft site...i dont appear to have that particular thing to get in to.....would it be called something else????

Geekgirl · 05-28-2006, 10:57 AM

When you boot into Safe Mode are there any yellow question marks or exclamation points in the Device Manager?

Have you tried to update your BIOS? You can find out the BIOS name and version number by accessing the BIOS Setup utility the next time you start your computer.

Did you try to disable the system’s external cache? Do this by accessing the BIOS Setup utility, reviewing the settings to find the one that governs the external cache, and disabling this setting.

Do you have an AGP graphics card? Can you try a PCI graphics card to see if it resolves the issue?

**nickster_uk** · 05-28-2006, 11:02 AM

You may be able to change your L2 cache settings in BIOS.

Tap del or F2 on reboot until you get to your BIOS main screen....if you have an option to restore default settings, try that first and report back on any progress :-)

wallace69 · 05-28-2006, 12:11 PM

Whos a clever bunch then..........brilliant.....im not quite sure which but i hit the default button AND the reset values button for all 6ish different things and something obviously did the trick.....i had also took another bit of advice regarding removing any and all cases of duplicate entries in the device manager .It done a bit of restoring of itself but other than that ALLS well....
.....THANK A LOT FOLKS.....i have a tendancy to mabey tinker with things to see what they do hence we`ll probably looking youse up real soon..the more i break the more i learn so it`s not all bad............cheers again

**nickster_uk** · 05-28-2006, 12:13 PM

No probs...glad you're sorted mate. Come back any time you need a hand :-)

05-27-2006, 07:53 AM	#1 (permalink)
wallace69 Registered User Join Date: May 2006 Location: a jock in london Posts: 61 OS: xphome sp2	cant win with win-me Now ive managed to get my pc with xp running to some sort of substainable level so all i need to do is get the one with M.E on it working again for the kids CANT afford a new one just yet unfortunetly......... Anyway EVERYtime we switch it on i get this blue screen message WHILE INITIALIZING DEVICE CONFIGMG WINDOWS PROTECTION MESSAGE PLEASE RESTART YOUR COMPUTER So we restart but the same thing keeps comming up.Ive been to the microsoft page regarding the error and it gives three options...firstly to disable my external cpu or L2 cache.....HOW Secondly something about a video adapter that i dont THINK(?)applies to me and lastly it tells me it could be my BIOS APM settings that are incorrect but ive ventured in that dark place but the advanced power management thingy it talks about fixing dosent appear to be listed anywhere hence i cant try the action it describes......we never installed or uninstalled anything at the time this happened to it so ....Well its a really good machine even though it is ancient in the world of computers...Anyway,ive tried and failed so i`ll leave it to the real pro`s for a change............I just keep breaking things!!!!:

05-27-2006, 09:18 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,183 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	These are hard error to crack, it could be anything. Just wondering, can you boot into Safe Mode? (tapping F8 at boot) Open the case and make sure all the adapter cards are tightly in their slots. Even taking them out and reseating may help. Also remove the ram and place back in the slot. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

05-27-2006, 10:28 AM	#3 (permalink)
wallace69 Registered User Join Date: May 2006 Location: a jock in london Posts: 61 OS: xphome sp2	safe ok i can get into safe mode ok but what one of the many things that slot in and out is the ram????????i suppose it wont matter if i just check everything will it? I`ll give it a go and let you know ok.....cheers dear x

05-28-2006, 08:58 AM	#5 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,183 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Lets try this Boot the computer into Safe Mode. Click Start / Settings / Control Panel and then double-click System. In the System Properties dialog box, click the Device Manager tab. Click the plus sign (+) next to System devices. Double-click Advanced Power Management support. On the Advanced Power Management support Properties dialog box, click the Settings tab. Click to select the Force APM 1.0 mode check box, and then click OK. Restart your computer in Normal mode. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

05-28-2006, 10:57 AM	#7 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,183 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	When you boot into Safe Mode are there any yellow question marks or exclamation points in the Device Manager? Have you tried to update your BIOS? You can find out the BIOS name and version number by accessing the BIOS Setup utility the next time you start your computer. Did you try to disable the system’s external cache? Do this by accessing the BIOS Setup utility, reviewing the settings to find the one that governs the external cache, and disabling this setting. Do you have an AGP graphics card? Can you try a PCI graphics card to see if it resolves the issue? __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!* Last edited by Geekgirl; 05-28-2006 at 11:01 AM.

05-27-2006, 11:16 AM	#4 (permalink)
wallace69 Registered User Join Date: May 2006 Location: a jock in london Posts: 61 OS: xphome sp2	nope,still the same...........took out and dusted all the bits and bobs....... a long rectangular circut board in a slot called bank0 some plugs going into a Quantum fireball(?) And the various plugs i could gather went into the cd & floppy & power Took them all out and dedusted and put right back nice and tight .................till the same........CAN get into safe mode though as i said IF thats any good??????????????.

05-28-2006, 10:18 AM	#6 (permalink)
wallace69 Registered User Join Date: May 2006 Location: a jock in london Posts: 61 OS: xphome sp2	sorry, must`nt have explained properly,,,I have acyually tried to do THAT... ...as advised on the microsoft site...i dont appear to have that particular thing to get in to.....would it be called something else????

05-28-2006, 11:02 AM	#8 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	You may be able to change your L2 cache settings in BIOS. Tap del or F2 on reboot until you get to your BIOS main screen....if you have an option to restore default settings, try that first and report back on any progress :-) __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

05-28-2006, 12:11 PM	#9 (permalink)
wallace69 Registered User Join Date: May 2006 Location: a jock in london Posts: 61 OS: xphome sp2	Whos a clever bunch then..........brilliant.....im not quite sure which but i hit the default button AND the reset values button for all 6ish different things and something obviously did the trick.....i had also took another bit of advice regarding removing any and all cases of duplicate entries in the device manager .It done a bit of restoring of itself but other than that ALLS well.... .....THANK A LOT FOLKS.....i have a tendancy to mabey tinker with things to see what they do hence we`ll probably looking youse up real soon..the more i break the more i learn so it`s not all bad............cheers again

05-28-2006, 12:13 PM	#10 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	No probs...glad you're sorted mate. Come back any time you need a hand :-) __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?