Outlook 2002 won't open!!!!!!!!!!!!

jbomba · 01-09-2006, 03:51 PM

I have been having trouble with Outlook for a week now. I have uninstalled and reinstalled the app and it will not start. I get to the splash screen and it freezes. I have look for some things on Microsoft like deleting .dat file but none of that has worked. Not sure what else to do. Any suggestions?

Chevy · 01-10-2006, 11:15 PM

Have you installed the latest patches/service packs for Office and Windows?

Erudit · 01-12-2006, 03:28 PM

Hi

I would do a search for outlook.pst and check the file size, if it is over 200Mb then Outlook tends not to open !

If this is the case, rename outlook.pst to outlookold.pst and re open outlook, it will create a new outlook.pst file that is empty and you can try to save your old email sby either:

A) opening the outlookold.pst file as an outlook data file and transferring emails out.

B) attempting to import email from this file.

If this is the case and neither are successful there are PST file splitters that can reduce the file size.

If this isnt the case try running outlook.exe /regserver from the run box or running scanpst.exe.

Regards

01-09-2006, 03:51 PM	#1 (permalink)
jbomba Registered User Join Date: May 2005 Posts: 28 OS: Win 2000 Pro	Outlook 2002 won't open!!!!!!!!!!!! I have been having trouble with Outlook for a week now. I have uninstalled and reinstalled the app and it will not start. I get to the splash screen and it freezes. I have look for some things on Microsoft like deleting .dat file but none of that has worked. Not sure what else to do. Any suggestions?

01-10-2006, 11:15 PM	#2 (permalink)
Chevy Retired Join Date: Jul 2003 Location: Notlob Posts: 5,452 OS: Vista Ultimate My System	Have you installed the latest patches/service packs for Office and Windows?

01-12-2006, 03:28 PM	#3 (permalink)
Erudit Registered User Join Date: Aug 2005 Posts: 40 OS: XP Home / XP Pro / SBS2003 / Server 2003 / Win98	Hi I would do a search for outlook.pst and check the file size, if it is over 200Mb then Outlook tends not to open ! If this is the case, rename outlook.pst to outlookold.pst and re open outlook, it will create a new outlook.pst file that is empty and you can try to save your old email sby either: A) opening the outlookold.pst file as an outlook data file and transferring emails out. B) attempting to import email from this file. If this is the case and neither are successful there are PST file splitters that can reduce the file size. If this isnt the case try running outlook.exe /regserver from the run box or running scanpst.exe. Regards