Outlook out of office assistant

daveyuk · 09-08-2005, 02:46 AM

Guys please help.

Everytime I try to remove the out of office message I get the following

"The command is not available. See program documentation about how to use this extension"

Outlook continues to work without any problems however any senders will and do see the out of office message.

I've tried Microsoft but as normal got no where!!

Does anyone know of a fix for this.

Many thanks in advance.

phubeone · 09-08-2005, 03:38 AM

do you have exchange?

daveyuk · 09-08-2005, 04:30 AM

Yes 2003

mendi · 09-14-2005, 08:06 PM

I am having same trouble since Friday (9/9) - tried repairing Outlook and disabling it offline.

mendi · 09-16-2005, 08:48 PM

The way to access OUT OF OFFICE ASSISTANCE is through registry
1. Make sure Outlook is shut and outlook.exe is not running in processes (check through Task Manager)
2. Rename following key in the registry (e.g. to resiliency.old)
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Resiliency

It could be 10.0 or 9.0 depending on your version

3. Restart Outlook and click on OOTO option (make sure extensions are checked in Advanced Options)

Please check the website:
http://support.microsoft.com/default...Product=ol2002

lynnw · 09-29-2005, 07:56 AM

I am having the same sort of problems........ but we run exchange 5.5 and outlook 2002.

Looked for resilliency as recommended but guess what no resilliency there.. any more ideas!!!

Thanks

09-08-2005, 02:46 AM	#1 (permalink)
daveyuk Registered User Join Date: Sep 2005 Posts: 2 OS: win2k/xp	Outlook out of office assistant Guys please help. Everytime I try to remove the out of office message I get the following "The command is not available. See program documentation about how to use this extension" Outlook continues to work without any problems however any senders will and do see the out of office message. I've tried Microsoft but as normal got no where!! Does anyone know of a fix for this. Many thanks in advance.

09-14-2005, 08:06 PM	#4 (permalink)
mendi Registered User Join Date: Sep 2005 Posts: 2 OS: xp	Can't disable OOTO I am having same trouble since Friday (9/9) - tried repairing Outlook and disabling it offline.

09-16-2005, 08:48 PM	#5 (permalink)
mendi Registered User Join Date: Sep 2005 Posts: 2 OS: xp	Disable/Enable OOTO The way to access OUT OF OFFICE ASSISTANCE is through registry 1. Make sure Outlook is shut and outlook.exe is not running in processes (check through Task Manager) 2. Rename following key in the registry (e.g. to resiliency.old) HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Resiliency It could be 10.0 or 9.0 depending on your version 3. Restart Outlook and click on OOTO option (make sure extensions are checked in Advanced Options) Please check the website: http://support.microsoft.com/default...Product=ol2002

09-08-2005, 03:38 AM	#2 (permalink)
phubeone Registered User Join Date: Aug 2005 Location: Santa Monica, CA Posts: 282 OS: XP Pro/Vista Ultimate	do you have exchange?

09-08-2005, 04:30 AM	#3 (permalink)
daveyuk Registered User Join Date: Sep 2005 Posts: 2 OS: win2k/xp	Yes 2003

09-29-2005, 07:56 AM	#6 (permalink)
lynnw Registered User Join Date: Sep 2005 Posts: 1 OS: XP	I am having the same sort of problems........ but we run exchange 5.5 and outlook 2002. Looked for resilliency as recommended but guess what no resilliency there.. any more ideas!!! Thanks