NoReason

OK guys. I have an issue that I have been scratching my head at. I will try to explain it and what I have done the best I can.

I will open MS Word (so far this is the only program that I have seen do it) type a new document and print it to a hp laserjet 1100. On the screen it looks perfect. On paper, it makes spaces in the middle of words... "li ke th is".
This printer was attached locally to the pc. I uninstalled the drivers and re-installed them. Still happened. I changed the parrallel cord, still happened. I switched printers out (with the same model printer) and it still happened. I attached a jet direct to it and made it a network printer instead of a local one, and it worked great for 2 weeks, now it's doing it again. I have made sure the pc (xp pro) is up to date and office 200 pro is up to date and it still happens.

I can print this exact same document to another printer somewhere else in the building, and it works great. These spaces do not occur in the same spot on the paper. If you justify the document, it will happen in the same word, but in a different place in it.

Have I made sense? I am baffled. In short, I have proved there is nothing wrong....but there is. These are professional documents, and cannot go out wi th spac es lik e this in the m.

(it doens't happen that close together...mabey 3-4 times per page)

Chevy

I guess the next question is "Does this happen on any other pc running Word and printing to this printer?" ... I suggest you test it both shared from your machine and as a jet direct printer.

Also, when you set it up with the jd card, did you use TCP/IP printing, or is the queue on a server?

stevepayne

Sounds like a printer driver problem to me. My normal approach would be to install the latest postscript driver (as by default most are installed with PCL6) from hp's website and see if that helps. Most printers seem to have both pcl and postscript drivers either on the manufacturers website or on the installation cd.

It's probably also worth noting that all the driver disks I have which were shipped with the 1100's all bring up an error during installation saying incompatiable operating system when installed in XP Pro. Though the installation will carry on and complete, and the printer will work, it not the most comforting of things!

Hope this helps

NoReason

Steve, I did replace the drivers, it was one of the first things I did.
Chevy, It still happens after doing it from my pc.
What gets me is I have eliminated all elements one by one, and it still happens. (driver, printer, cord, made it network, etc)

ReeKorl

Can you get a fresh computer (ie install windows then install ofice and print in one sitting, without doing anything else) and see if it still happens? If so, there may be an inherent fault in the way the OS communicates with the printer.

Could it also be a program getting in the way of the communications? are you running software firewalls or suchlike on individual machines?

whodat

greetings
looks like word is corrupted, either with a worm or just plain bad...
did you reinstall word on that puter?
you probably did, just like hearing myself blabber..

NoReason

actually, I didn't re-install word because it doesn't seem to be the actual document. the exact same document will print with those spaces on that printer (or any printer you put there) but will print perfect on a printer accross the room.