Outlook 2003

stevep · 05-31-2005, 07:05 AM

Any ideas as to why outlook 2003 would crash when pull down menus are selected. These are the mnues within say a task changing the priority etc and when trying to select a receipient from the contacts list. If I select one Outlook stops and the restarts. I have tried a repair and reinstallation without success.

tiberia · 05-31-2005, 04:52 PM

sounds like a shell error

stevep · 06-01-2005, 08:16 AM

Excuse my ignorance. But a shell error means?

Sorry
Stephen

stevepayne · 06-01-2005, 03:01 PM

suffice to say I think it's to do with the actual programs programming.

The easiest way out would probably be to unistall/reinstall Office. Make sure you export/backup all your emails, rules etc. first, then just compeletly remove office. It'll also be a good idea to back up any Word templates as well before doing this.

I'm sure plenty of other people can give you a much clearer view of whats going on, and what a shell error is if necessary.

05-31-2005, 07:05 AM	#1 (permalink)
stevep Registered User Join Date: May 2005 Posts: 5 OS: XP	Outlook 2003 Any ideas as to why outlook 2003 would crash when pull down menus are selected. These are the mnues within say a task changing the priority etc and when trying to select a receipient from the contacts list. If I select one Outlook stops and the restarts. I have tried a repair and reinstallation without success.

05-31-2005, 04:52 PM	#2 (permalink)
tiberia Registered User Join Date: May 2005 Location: Cornwall, UK Posts: 53 OS: XtraProblems Home	sounds like a shell error

06-01-2005, 08:16 AM	#3 (permalink)
stevep Registered User Join Date: May 2005 Posts: 5 OS: XP	Excuse my ignorance. But a shell error means? Sorry Stephen

06-01-2005, 03:01 PM	#4 (permalink)
stevepayne Registered User Join Date: Nov 2004 Location: UK Posts: 59 OS: Win 2000 / XP / 2003 / Vista	suffice to say I think it's to do with the actual programs programming. The easiest way out would probably be to unistall/reinstall Office. Make sure you export/backup all your emails, rules etc. first, then just compeletly remove office. It'll also be a good idea to back up any Word templates as well before doing this. I'm sure plenty of other people can give you a much clearer view of whats going on, and what a shell error is if necessary.