problems with outlook

roadwarrior · 05-24-2005, 03:20 PM

I'm unable to get into my MS outlook. I get the following message:

Unable to display the folder. Microsoft Outlook could not access the specified folder location. The file C:\Documents and Settings\Road Warrior\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst could not be accessed. Data error (cyclic redundancy check).

any ideas???

NoReason · 05-25-2005, 06:43 AM

first thing I would do is see if this pst exists. If you go to the start menu, run, and type in "C:\Documents and Settings\Road Warrior\Local Settings\Application Data\Microsoft\Outlook" without the quotes...make sure there is a file there named outlook.pst. If there is, I would check the permissions on it by right clicking on the file, going to the security tab and making sure your there with the right priviledges.

**ReeKorl** · 05-25-2005, 07:06 AM

Also, a Cyclic Redundancy Check (or CRC) error normally relates to corrupted data - you may have a corrupt file.

Try copying the file away as a backup and deleting the original. You will lose all of the emails, etc already in your account, but you will have access again.

If this works, you always have the backup to go back to and see if it works again so you can recover your emails.

This could be caused by hard disc errors. Go to the webpage of your hard drive manufacturer and download the utility provided for checking for errors/bad sectors. Let it scan and see if you find any errors.

roadwarrior · 05-25-2005, 08:09 AM

I have ran the start menu, run, and type in "C:\Documents and Settings\Road Warrior\Local Settings\Application Data\Microsoft\Outlook" without the quotes. it tells me that it dosen't exist.

I have also done a search for it and it tell me that it is an incorrect path

**ReeKorl** · 05-25-2005, 08:43 AM

Try navigating to it in windows explorer. Go to your C drive and follow the directories through until you find out which one is missing.

roadwarrior · 05-25-2005, 09:24 AM

from what I can tell local settings is missing

**ReeKorl** · 05-25-2005, 09:32 AM

Local settings is a hidden folder - have you got hidden folders shown or not? Go to Tools->Folder Options, then View->Hidden Folders->Show Hidden Files And Folders. Make sure this is activated, and check again.

roadwarrior · 05-25-2005, 10:10 AM

outlook.pst is there

NoReason · 05-26-2005, 08:38 AM

did you check the security settings on it?

roadwarrior · 05-26-2005, 09:26 AM

I did check the security settings and they were ok.
I did get the problem fixed.
I had installed internet security 05. it had a setting in antispam which blocked all email in and out going.
I want to thank everyone for there help and support

roadwarrior · 05-26-2005, 05:21 PM

Also I did find errors on the hard drive which I corrected with a disk that comes with the W.D. hard drive. What I don't understand is; I had internet security running for almost a month befrore I ever had any problems. Also is there a way to check the disk for errors using XP. for example; scandisk etc...

Geekgirl · 05-26-2005, 08:34 PM

Look this Link over, if it doesnt help I believe you can repair MS Outlook using the cd.

05-24-2005, 03:20 PM	#1 (permalink)
roadwarrior Registered User Join Date: May 2005 Location: Tennessee Posts: 51 OS: xp	problems with outlook I'm unable to get into my MS outlook. I get the following message: Unable to display the folder. Microsoft Outlook could not access the specified folder location. The file C:\Documents and Settings\Road Warrior\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst could not be accessed. Data error (cyclic redundancy check). any ideas???

05-25-2005, 06:43 AM	#2 (permalink)
NoReason Registered User Join Date: Nov 2004 Location: South Carolina Posts: 556 OS: XP Home	first thing I would do is see if this pst exists. If you go to the start menu, run, and type in "C:\Documents and Settings\Road Warrior\Local Settings\Application Data\Microsoft\Outlook" without the quotes...make sure there is a file there named outlook.pst. If there is, I would check the permissions on it by right clicking on the file, going to the security tab and making sure your there with the right priviledges. __________________ "Four freedoms: The first is freedom of speech and expression - everywhere in the world. The second is freedom of everyone to worship God in his own way, everywhere in the world. The third is freedom from want . . . everywhere in the world. The fourth is freedom from fear . . . anywhere in the world." --Franklin D. Roosevelt U.S. President

05-25-2005, 07:06 AM	#3 (permalink)
ReeKorl Superhuman Computer Join Date: Mar 2005 Location: 6th Circle, The City of Dis, Hell Posts: 1,610 OS: WinXP Pro SP2 My System	Also, a Cyclic Redundancy Check (or CRC) error normally relates to corrupted data - you may have a corrupt file. Try copying the file away as a backup and deleting the original. You will lose all of the emails, etc already in your account, but you will have access again. If this works, you always have the backup to go back to and see if it works again so you can recover your emails. This could be caused by hard disc errors. Go to the webpage of your hard drive manufacturer and download the utility provided for checking for errors/bad sectors. Let it scan and see if you find any errors. __________________ "Sorry, the number you have dialled is imaginary. Please rotate dial by 90 degrees and try again."

05-25-2005, 08:43 AM	#5 (permalink)
ReeKorl Superhuman Computer Join Date: Mar 2005 Location: 6th Circle, The City of Dis, Hell Posts: 1,610 OS: WinXP Pro SP2 My System	Try navigating to it in windows explorer. Go to your C drive and follow the directories through until you find out which one is missing. __________________ "Sorry, the number you have dialled is imaginary. Please rotate dial by 90 degrees and try again."

05-25-2005, 09:32 AM	#7 (permalink)
ReeKorl Superhuman Computer Join Date: Mar 2005 Location: 6th Circle, The City of Dis, Hell Posts: 1,610 OS: WinXP Pro SP2 My System	Local settings is a hidden folder - have you got hidden folders shown or not? Go to Tools->Folder Options, then View->Hidden Folders->Show Hidden Files And Folders. Make sure this is activated, and check again. __________________ "Sorry, the number you have dialled is imaginary. Please rotate dial by 90 degrees and try again."

05-25-2005, 08:09 AM	#4 (permalink)
roadwarrior Registered User Join Date: May 2005 Location: Tennessee Posts: 51 OS: xp	I have ran the start menu, run, and type in "C:\Documents and Settings\Road Warrior\Local Settings\Application Data\Microsoft\Outlook" without the quotes. it tells me that it dosen't exist. I have also done a search for it and it tell me that it is an incorrect path

05-25-2005, 09:24 AM	#6 (permalink)
roadwarrior Registered User Join Date: May 2005 Location: Tennessee Posts: 51 OS: xp	from what I can tell local settings is missing

05-25-2005, 10:10 AM	#8 (permalink)
roadwarrior Registered User Join Date: May 2005 Location: Tennessee Posts: 51 OS: xp	outlook.pst is there

05-26-2005, 08:38 AM	#9 (permalink)
NoReason Registered User Join Date: Nov 2004 Location: South Carolina Posts: 556 OS: XP Home	did you check the security settings on it? __________________ "Four freedoms: The first is freedom of speech and expression - everywhere in the world. The second is freedom of everyone to worship God in his own way, everywhere in the world. The third is freedom from want . . . everywhere in the world. The fourth is freedom from fear . . . anywhere in the world." --Franklin D. Roosevelt U.S. President

05-26-2005, 09:26 AM	#10 (permalink)
roadwarrior Registered User Join Date: May 2005 Location: Tennessee Posts: 51 OS: xp	I did check the security settings and they were ok. I did get the problem fixed. I had installed internet security 05. it had a setting in antispam which blocked all email in and out going. I want to thank everyone for there help and support

05-26-2005, 05:21 PM	#11 (permalink)
roadwarrior Registered User Join Date: May 2005 Location: Tennessee Posts: 51 OS: xp	Also I did find errors on the hard drive which I corrected with a disk that comes with the W.D. hard drive. What I don't understand is; I had internet security running for almost a month befrore I ever had any problems. Also is there a way to check the disk for errors using XP. for example; scandisk etc...

05-26-2005, 08:34 PM	#12 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,171 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Look this Link over, if it doesnt help I believe you can repair MS Outlook using the cd. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*