"Read" emails keeps unread icon in Outlook 2003

flipgeek · 09-25-2009, 01:34 PM

Emails from a specific sender keeps the "unread" icon after opening the message. Marking the message as "read" does not change the icon either. There's no rule set for this sender.

Any help will be greatly appreciated!

**2xgrump** · 09-29-2009, 11:23 AM

Have you tried making changes in Tools => Options =>Other tab => click on Reading Pane

See it this helps! RD

flipgeek · 09-29-2009, 12:22 PM

2xgrump, yes - the option to "Mark items as read when viewed in the Reading Pane" is already selected.

**2xgrump** · 09-29-2009, 12:32 PM

Have you tried repairing your Outlook? Here's the link. I would backup your .pst file first before repairing.

http://www.emailaddressmanager.com/outlook/repair.html

or maybe uninstall Outlook 2003 then re-install.

09-25-2009, 01:34 PM	#1 (permalink)
flipgeek Registered User Join Date: May 2008 Posts: 17 OS: XP Pro, Vista, Windows 7, Ubuntu 8.10, and Mint	"Read" emails keeps unread icon in Outlook 2003 Emails from a specific sender keeps the "unread" icon after opening the message. Marking the message as "read" does not change the icon either. There's no rule set for this sender. Any help will be greatly appreciated!

09-29-2009, 11:23 AM	#2 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,112 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: "Read" emails keeps unread icon in Outlook 2003 Have you tried making changes in Tools => Options =>Other tab => click on Reading Pane See it this helps! RD __________________ Networking Forums "Peace" RD If TSF helped you pls. consider Donating. Thanks.

09-29-2009, 12:22 PM	#3 (permalink)
flipgeek Registered User Join Date: May 2008 Posts: 17 OS: XP Pro, Vista, Windows 7, Ubuntu 8.10, and Mint	Re: "Read" emails keeps unread icon in Outlook 2003 2xgrump, yes - the option to "Mark items as read when viewed in the Reading Pane" is already selected. __________________ "It does not matter how slowly you go, so long as you do not stop." -Confucius

09-29-2009, 12:32 PM	#4 (permalink)
2xgrump Mentor Networking Forums Join Date: Aug 2009 Posts: 1,112 OS: Vista-sp2/Win2003Server-R2/SBS2003/XP-sp3	Re: "Read" emails keeps unread icon in Outlook 2003 Have you tried repairing your Outlook? Here's the link. I would backup your .pst file first before repairing. http://www.emailaddressmanager.com/outlook/repair.html or maybe uninstall Outlook 2003 then re-install. __________________ Networking Forums "Peace" RD If TSF helped you pls. consider Donating. Thanks.