File Error: Data May have been lost

HussainU · 08-06-2009, 07:40 AM

Hi,

Can anyone help wit this.
we have Office 2007 installed on laptops now.
and one of our intranet programmes creates a excel report using crystal.
when opening that file you get the following error

File Error: Data may have been lost

you press ok
Spreadsheet opens with the dats information missing
the rest is there.

any ideas?

**macropod** · 08-06-2009, 05:59 PM

Hi HussainU,

What are 'the dats information'? Do you mean dates? What do the 'missing' data look like in the file you're trying to open?

HussainU · 08-07-2009, 03:19 AM

sorry i meant dates

the missing data should just be dates nothing special

**macropod** · 08-07-2009, 03:26 AM

Hi HussainU,

Are the dates in the correct format for your PC's regional settings? You may need to examine the data file to confirm this.

HussainU · 08-08-2009, 05:31 AM

yes macropad
all time and date settings are applied via GPO settings and are correct format etc.

**macropod** · 08-08-2009, 03:30 PM

Hi HussainU,

Sorry, I'm out of ideas, then. The only reason I can see for dates being lost is when they're in an unrecognised format.

HussainU · 08-10-2009, 02:04 AM

The thing is if you open the same file in 2003 it opens fine no errors

**macropod** · 08-10-2009, 02:13 AM

Hi HussainU,

OK, so is your Office 2007 installation fully updated? To be fully updated it needs SP2, plus whatever's been released since then.

HussainU · 08-11-2009, 03:12 AM

well updated it now and tested again same thing
grrr annoying me now

**macropod** · 08-11-2009, 09:52 AM

Hi HussainU,

Is your Crystal Reports installation fully updated? See:
http://resources.businessobjects.com...reports_en.asp

Note: any versions not updated since the beginning of 2007 may not be compatible with Vista/Office 2007.

08-06-2009, 07:40 AM	#1 (permalink)
HussainU Registered User Join Date: Dec 2008 Posts: 62 OS: Xp	File Error: Data May have been lost Hi, Can anyone help wit this. we have Office 2007 installed on laptops now. and one of our intranet programmes creates a excel report using crystal. when opening that file you get the following error File Error: Data may have been lost you press ok Spreadsheet opens with the dats information missing the rest is there. any ideas?

08-06-2009, 05:59 PM	#2 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 563 OS: Vista	Re: File Error: Data May have been lost Hi HussainU, What are 'the dats information'? Do you mean dates? What do the 'missing' data look like in the file you're trying to open? __________________ Cheers macropod (MS MVP -Word)

08-07-2009, 03:19 AM	#3 (permalink)
HussainU Registered User Join Date: Dec 2008 Posts: 62 OS: Xp	Re: File Error: Data May have been lost sorry i meant dates the missing data should just be dates nothing special

08-07-2009, 03:26 AM	#4 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 563 OS: Vista	Re: File Error: Data May have been lost Hi HussainU, Are the dates in the correct format for your PC's regional settings? You may need to examine the data file to confirm this. __________________ Cheers macropod (MS MVP -Word)

08-08-2009, 05:31 AM	#5 (permalink)
HussainU Registered User Join Date: Dec 2008 Posts: 62 OS: Xp	Re: File Error: Data May have been lost yes macropad all time and date settings are applied via GPO settings and are correct format etc.

08-08-2009, 03:30 PM	#6 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 563 OS: Vista	Re: File Error: Data May have been lost Hi HussainU, Sorry, I'm out of ideas, then. The only reason I can see for dates being lost is when they're in an unrecognised format. __________________ Cheers macropod (MS MVP -Word)

08-10-2009, 02:04 AM	#7 (permalink)
HussainU Registered User Join Date: Dec 2008 Posts: 62 OS: Xp	Re: File Error: Data May have been lost The thing is if you open the same file in 2003 it opens fine no errors

08-10-2009, 02:13 AM	#8 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 563 OS: Vista	Re: File Error: Data May have been lost Hi HussainU, OK, so is your Office 2007 installation fully updated? To be fully updated it needs SP2, plus whatever's been released since then. __________________ Cheers macropod (MS MVP -Word)

08-11-2009, 03:12 AM	#9 (permalink)
HussainU Registered User Join Date: Dec 2008 Posts: 62 OS: Xp	Re: File Error: Data May have been lost well updated it now and tested again same thing grrr annoying me now

08-11-2009, 09:52 AM	#10 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 563 OS: Vista	Re: File Error: Data May have been lost Hi HussainU, Is your Crystal Reports installation fully updated? See: http://resources.businessobjects.com...reports_en.asp Note: any versions not updated since the beginning of 2007 may not be compatible with Vista/Office 2007. __________________ Cheers macropod (MS MVP -Word)