[SOLVED] MS Excel Problems

James Tembo · 07-30-2009, 12:35 AM

Hello People,

am gret though am having a proble with my Excel.

every time i want to move or copy a spreadsheet and creating a copy,its givin me an error

"Microsoft Excel has encountered a problem......

and then gives me options of sending or not sending to microsoft

What shud i do...

help

**macropod** · 07-30-2009, 01:46 AM

Hi James,

Have you tried repairing your Excel installation (Help|Detect & Repair - Excel 2000-2003 - Excel Options|Resources|Diagnose - Excel 2007)?

James Tembo · 07-31-2009, 01:31 AM

Yes Macropod i have tried to repair it but its still not working

how about maybe unstalling and then re installing it can it work?

wont i be able to lose anything?

**macropod** · 07-31-2009, 02:54 AM

Hi James,

Unstalling then reinstalling usually doesn't fix anything that repairing doesn't, but it may be worth a try. However, if the problem is with only one workbook, it's likely that workbook is corrupt and that the basic installation is OK. Also, do you have all the updates for whatever version you're using installed?

James Tembo · 08-04-2009, 05:17 AM

I receive all the updates,and i tried to uninstalling the Office software from my PC but it aint working,i jst think of what u said(the workbook might be corrupt)so wat shud i do?shud i scan it?i have Avast 4.8 on my PC with every day updates on it

wat shud i do?

**macropod** · 08-04-2009, 06:22 PM

Hi James,

If the workbook is corrupt, simply reload it from a known good backup. Software like Avast won't fix file corruption.

James Tembo · 08-05-2009, 01:15 AM

Thanx macropod i will definitely do that

but how do i back up a work book,and then reload it?

thankx

**macropod** · 08-05-2009, 06:13 AM

Hi James,

Making a backup can be as simple as saving a copy to different media and keeping that copy safe somewhere. If you haven't already made a backup, it's too late for this file - you'll probably need to recreate it from scratch (unless you've got a good copy attached to an email, for example).

James Tembo · 08-06-2009, 03:26 AM

i guess i jst have to make a fresh copy of it

cheers

07-30-2009, 12:35 AM	#1 (permalink)
James Tembo Registered User Join Date: May 2009 Location: Kitwe, Zambia Posts: 53 OS: windows xp sp2,Professional Edition,Version2002	[SOLVED] MS Excel Problems Hello People, am gret though am having a proble with my Excel. every time i want to move or copy a spreadsheet and creating a copy,its givin me an error "Microsoft Excel has encountered a problem...... and then gives me options of sending or not sending to microsoft What shud i do... help

07-30-2009, 01:46 AM	#2 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 561 OS: Vista	Re: MS Excel Problems Hi James, Have you tried repairing your Excel installation (Help\|Detect & Repair - Excel 2000-2003 - Excel Options\|Resources\|Diagnose - Excel 2007)? __________________ Cheers macropod (MS MVP -Word)

07-31-2009, 01:31 AM	#3 (permalink)
James Tembo Registered User Join Date: May 2009 Location: Kitwe, Zambia Posts: 53 OS: windows xp sp2,Professional Edition,Version2002	Re: MS Excel Problems Yes Macropod i have tried to repair it but its still not working how about maybe unstalling and then re installing it can it work? wont i be able to lose anything?

07-31-2009, 02:54 AM	#4 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 561 OS: Vista	Re: MS Excel Problems Hi James, Unstalling then reinstalling usually doesn't fix anything that repairing doesn't, but it may be worth a try. However, if the problem is with only one workbook, it's likely that workbook is corrupt and that the basic installation is OK. Also, do you have all the updates for whatever version you're using installed? __________________ Cheers macropod (MS MVP -Word)

08-04-2009, 05:17 AM	#5 (permalink)
James Tembo Registered User Join Date: May 2009 Location: Kitwe, Zambia Posts: 53 OS: windows xp sp2,Professional Edition,Version2002	Re: MS Excel Problems I receive all the updates,and i tried to uninstalling the Office software from my PC but it aint working,i jst think of what u said(the workbook might be corrupt)so wat shud i do?shud i scan it?i have Avast 4.8 on my PC with every day updates on it wat shud i do?

08-04-2009, 06:22 PM	#6 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 561 OS: Vista	Re: MS Excel Problems Hi James, If the workbook is corrupt, simply reload it from a known good backup. Software like Avast won't fix file corruption. __________________ Cheers macropod (MS MVP -Word)

08-05-2009, 01:15 AM	#7 (permalink)
James Tembo Registered User Join Date: May 2009 Location: Kitwe, Zambia Posts: 53 OS: windows xp sp2,Professional Edition,Version2002	Re: MS Excel Problems Thanx macropod i will definitely do that but how do i back up a work book,and then reload it? thankx

08-05-2009, 06:13 AM	#8 (permalink)
macropod TSF Enthusiast Join Date: Apr 2008 Location: Australia Posts: 561 OS: Vista	Re: MS Excel Problems Hi James, Making a backup can be as simple as saving a copy to different media and keeping that copy safe somewhere. If you haven't already made a backup, it's too late for this file - you'll probably need to recreate it from scratch (unless you've got a good copy attached to an email, for example). __________________ Cheers macropod (MS MVP -Word)

08-06-2009, 03:26 AM	#9 (permalink)
James Tembo Registered User Join Date: May 2009 Location: Kitwe, Zambia Posts: 53 OS: windows xp sp2,Professional Edition,Version2002	Re: MS Excel Problems i guess i jst have to make a fresh copy of it cheers