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| Microsoft Office support MS Office support forum |
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LinkBack | Thread Tools |
06-21-2009, 03:07 PM
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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 1
OS: Windows XP
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Office XP Professional won't install
Hello,
I had a problem with Microsoft Office XP Professional (an error message that the file MOS.DLL is not a valid windows image), so I tried repairing from the installation CD. This didn't work, so I uninstalled the existing version, and tried to reinstall from scratch. However, I get the message that I don't have permission to access the file HKEY_LOCAL_MACHINE\Software\Classes\giffile\shell\open\ddeexec, so the installation aborts. I don't want to start prodding around in the registry without knowing what I'm doing. Can anybody help? Thanks |
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06-22-2009, 10:05 PM
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#2 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 1
OS: xp
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Re: Office XP Professional won't install
hi,
how about trying to download the windows installer cleanup utility? have you installed a different version of office before? Run the installer and it might work.  Regards, joomla design |
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