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Old 04-10-2009, 06:04 PM   #1 (permalink)
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Join Date: Jan 2006
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OS: Win XP Pro


Confused outlook 2002

Help! My Outlook 2002 shows I have 12 unread messages in my inbox, but there are no messages highlighted. When I use the advanced toolbar and ask for the unread messages in this folder, it shows 12 messages, all highlighted. When I go back to all messages in this folder, the 12 messages are no longer highlighted. What could be causing this and how do I fix it? Thanks for any help offered!
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Old 04-15-2009, 03:54 AM   #2 (permalink)
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Join Date: Jul 2008
Posts: 174
OS: Windows Xp


Re: outlook 2002

You can resolve this issue , by following these steps .
1 Take the back up of the .PST file of the outlook .
2 Uninstall and reinstall the outlook , from your computer .
3 Restore the .pst file in the outlook.
This will solve your issue.
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