Cannot Reinstall MS Office 2003

donal_85208 · 03-05-2009, 05:31 PM

I have the Microsoft Office Student and Teacher Edition 2003 software. I am trying to reinstall it on my computer and am receiving an error message. I am getting the following message:

"This patch package could not be opened. Verify that the patch package exists and that you can acces it, or contact the application vendor to verify that this is a valid Windows Installer Patch package."

After checking the Microsoft website it tell me to remove MS Office using the Window Installer Cleanup Utility. I can install the program but I am unable to open and run it.

Looking at my programs I see that I have Microsoft Office Small Business Edition 2003 and Microsoft Office Standard Edition 2003.

Neither of these are the edition I bought. Any assistance would be greatly appreciated as I am unable to open and of my Excel or Word files. Thanks.

**djaburg** · 03-06-2009, 08:55 AM

Uninstall all versions of office and then install just the one you need.

donal_85208 · 03-06-2009, 10:59 AM

I am unable to remove any of the Microsoft Office programs. I get the same error when trying to unistall them. The message is as follows:

"This patch package could not be opened. Verify that the patch package exists and that you can acces it, or contact the application vendor to verify that this is a valid Windows Installer Patch package."

**djaburg** · 03-06-2009, 09:39 PM

I would try booting in to safe mode and then try to run the windows installer cleanup utility to see if that works. You might have a virus or some kind of rogue software installed on your system so if safe mode doesn't work, I'd look at that.

donal_85208 · 03-07-2009, 05:23 PM

Alright I can start up in safe mode, but I am still unable to do anything with the Microsoft Office files or programs. I get the same errors and the same end result. I also ran my virus scan and my system was clean. Any other suggestions?

donal_85208 · 03-08-2009, 12:52 PM

Alright I can start up in safe mode, but I am still unable to do anything with the Microsoft Office files or programs. I get the same errors and the same end result. I also ran my virus scan and my system was clean. Any other suggestions?

03-05-2009, 05:31 PM	#1 (permalink)
donal_85208 Registered User Join Date: Nov 2004 Location: Tonopah, Az Posts: 59 OS: xp sp2	Cannot Reinstall MS Office 2003 I have the Microsoft Office Student and Teacher Edition 2003 software. I am trying to reinstall it on my computer and am receiving an error message. I am getting the following message: "This patch package could not be opened. Verify that the patch package exists and that you can acces it, or contact the application vendor to verify that this is a valid Windows Installer Patch package." After checking the Microsoft website it tell me to remove MS Office using the Window Installer Cleanup Utility. I can install the program but I am unable to open and run it. Looking at my programs I see that I have Microsoft Office Small Business Edition 2003 and Microsoft Office Standard Edition 2003. Neither of these are the edition I bought. Any assistance would be greatly appreciated as I am unable to open and of my Excel or Word files. Thanks.

03-06-2009, 08:55 AM	#2 (permalink)
djaburg TSF Enthusiast Join Date: May 2008 Posts: 1,322 OS: XP SP3/Vista/7 Server 2K/2K3/2K8	Re: Cannot Reinstall MS Office 2003 Uninstall all versions of office and then install just the one you need. __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The inherent vice of capitalism is the uneven division of blessings, while the inherent virtue of socialism is the equal division of misery.

03-06-2009, 10:59 AM	#3 (permalink)
donal_85208 Registered User Join Date: Nov 2004 Location: Tonopah, Az Posts: 59 OS: xp sp2	bump Re: Cannot Reinstall MS Office 2003 I am unable to remove any of the Microsoft Office programs. I get the same error when trying to unistall them. The message is as follows: "This patch package could not be opened. Verify that the patch package exists and that you can acces it, or contact the application vendor to verify that this is a valid Windows Installer Patch package."

03-06-2009, 09:39 PM	#4 (permalink)
djaburg TSF Enthusiast Join Date: May 2008 Posts: 1,322 OS: XP SP3/Vista/7 Server 2K/2K3/2K8	Re: Cannot Reinstall MS Office 2003 I would try booting in to safe mode and then try to run the windows installer cleanup utility to see if that works. You might have a virus or some kind of rogue software installed on your system so if safe mode doesn't work, I'd look at that. __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The inherent vice of capitalism is the uneven division of blessings, while the inherent virtue of socialism is the equal division of misery.

03-07-2009, 05:23 PM	#5 (permalink)
donal_85208 Registered User Join Date: Nov 2004 Location: Tonopah, Az Posts: 59 OS: xp sp2	bump Re: Cannot Reinstall MS Office 2003 Alright I can start up in safe mode, but I am still unable to do anything with the Microsoft Office files or programs. I get the same errors and the same end result. I also ran my virus scan and my system was clean. Any other suggestions?

03-08-2009, 12:52 PM	#6 (permalink)
donal_85208 Registered User Join Date: Nov 2004 Location: Tonopah, Az Posts: 59 OS: xp sp2	bump Re: Cannot Reinstall MS Office 2003 Alright I can start up in safe mode, but I am still unable to do anything with the Microsoft Office files or programs. I get the same errors and the same end result. I also ran my virus scan and my system was clean. Any other suggestions?