mjtwomail

I use AOL (have to for work. I hate it) through Outlook 2003 on a laptop new as of a year and a half ago. I have had this set up no problem for 1.5 years then this month it is giving me problems.

The only thing I can think of that "changed" is about a month ago I archived some old emails and folders I dont use because Outlook was running so slow. I had never done that before. Dont know if this affects the below:

First my spam kept saying that there were several emails in the folder but they would not show up. Not even the headers were showing up - just the (10) after the folder saying I had 10 new emails in my spam. I could see the one old email in my Spam that i had already opened a while ago. If I logged on to AOL.com I could access the new spam emails.

Around this time something changed that made outlook only download headers not the whole message. I ctrl+shift+s to get to the send receive groups window and chose my spam and inbox to have them download message and headers. This worked and also made my spam show up, but...

I used to have just one imap.aol.com folder but now I have 4. One of them does not open at all, two open and show (among other folders like draft, sent, junk, saved...) a folder called inbox showing the actual # of new emails I have in my inbox now, one of them opens and shows an inbox with only emails as of last week (when the new folders showed up.)

I did delete and "reinstall" my account, but I would think that this would make 2 imap.aol.com folders at most if I did it wrong...

(Also, I have the problem of my favorites folder disapearing a lot... but not all of them, just the "inbox in imap.aol.com" folder. My outlook sent folder never deletes from the favorite folder.)

I used to hit delete on an email (or move it to a folder) and it would put a line through it and then delete it from the server (aol) when i hit purge deleted messages. Now, suddenly it deletes the whole message when i move it or delete it. The message dissapears from my inbox. But on the next send receive it shows up new because it is not deleting from the server. The message does not go to the deleted items folder / waste bin. The weird thing is... sometimes when i open Outlook it will do this, sometimes it will not. Yesterday it was deleting messages and i closed down and reopened and it went back to putting a line through then then purging on command. Today I cannot get anything to stop it from just temporarily deleteing them from my outlook folder.

I dont know if all of these problems are related and I need them fixed!!! It is making working very hard and I refuse to work out of AOL.com because AOL bites monkey butts.

mjtwomail

Side note - currently my spam folder is still doing the "hit delete, it puts a line through it, purge deleted mail and it dissapears" thing properly.

When i went on AOL.com and deleted some emails they now appear in my Outlook inbox with a line through them, but purge deleted messages does nothing to get rid of them...

azmak

in imap accounts setup on outlook like your aol email account. if you delete a message you will see a line through them. you cannot make it disappear.
you can configure the same aol email account as pop mail then if you delete the message it will be deleted permanently.
click on the link below for settings

http://www.postmaster.aol.com/tools/index.html

AOL POP SETTINGS

pop.aol.com
smtp.aol.com (port 587)

server requries authentication

mjtwomail

Thanks, but my problem is just the opposite. It has been functioning like you say for the past year and a half then it started just deleting the messages in Outlook not putting a line through them. So every time my send/receive refreshes all the "deleted" messages would come back because they were not clearing off the server.

I deleted and redid my Outlook account and if fixed that problem (for now, as I had to do that last week too to make it work) but I also now have 3 extra "IMAP.AOL" folders in my personal folders that I cannot delete.