Help with Outlook 2007 needed

helphelphelp · 01-07-2009, 07:26 PM

Hi. I have a problem with Outlook 2007. I am monitoring email from seven different accounts and only one particular account kept asking me for the password from time to time. I have already checked the option "Remember password", but it still happens periodically. The password for that account is definitely correct, so any ideas why it is doing this to me?

**peterhuang913** · 01-07-2009, 07:37 PM

What account/service is it?

helphelphelp · 01-07-2009, 09:04 PM

All seven accounts are from a third party email hosting company. Only one such account is always asking for the password.

lorraine144 · 01-07-2009, 10:45 PM

Where I work customers sometimes have this issue, what we have them do is type the domain name (exmple) solo\ lirish then tab to password and put it in. This usually happens once and after they type the domain name in before user id,it doesn't happen again.

helphelphelp · 01-07-2009, 11:12 PM

I see. However, for my case, our userid is the email address itself, i.e. myself@mycompany.com

We are not using an internal mail server but an external third party service provider, so I don't think the domain name thing is applicable.

01-07-2009, 07:26 PM	#1 (permalink)
helphelphelp Registered User Join Date: Oct 2007 Posts: 7 OS: XP SP2	Help with Outlook 2007 needed Hi. I have a problem with Outlook 2007. I am monitoring email from seven different accounts and only one particular account kept asking me for the password from time to time. I have already checked the option "Remember password", but it still happens periodically. The password for that account is definitely correct, so any ideas why it is doing this to me?

01-07-2009, 07:37 PM	#2 (permalink)
peterhuang913 TSF Enthusiast Join Date: May 2008 Posts: 946 OS: XP Home SP2	Re: Help with Outlook 2007 needed What account/service is it?

01-07-2009, 09:04 PM	#3 (permalink)
helphelphelp Registered User Join Date: Oct 2007 Posts: 7 OS: XP SP2	Re: Help with Outlook 2007 needed All seven accounts are from a third party email hosting company. Only one such account is always asking for the password.

01-07-2009, 10:45 PM	#4 (permalink)
lorraine144 Registered User Join Date: Jan 2009 Posts: 2 OS: mac	Re: Help with Outlook 2007 needed Where I work customers sometimes have this issue, what we have them do is type the domain name (exmple) solo\ lirish then tab to password and put it in. This usually happens once and after they type the domain name in before user id,it doesn't happen again.

01-07-2009, 11:12 PM	#5 (permalink)
helphelphelp Registered User Join Date: Oct 2007 Posts: 7 OS: XP SP2	Re: Help with Outlook 2007 needed I see. However, for my case, our userid is the email address itself, i.e. myself@mycompany.com We are not using an internal mail server but an external third party service provider, so I don't think the domain name thing is applicable.