Outlook memory/cpu usage

HorizonTech · 11-21-2008, 09:29 AM

I have a desktop that Outlook went crazy on. It started to use 99% of cpu usage, would take 10 minutes to open anything, and would not allow any other program to run because it was hogging everything.

I have run
scanpst.exe (thinking the pst file was corrupt)
detect and repair (thinking outlook itself was corrupt, reported missing a .dll but even after that was fixed it still does the same thing)
disk clean up
defrag

The computer is amd based, win xp pro, and now has 1 gb of ram.

Any suggestions before I uninstall outlook and reinstall it?

thanks ahead of time

**gistek** · 11-22-2008, 10:29 AM

I've never had this problem, but if I ever do, after doing what you've already done, I'll

Run Spybot-Search and Destroy
Do a full antivirus scan
Clean out old e-mails (don't forget to check the "Sent" folder.

I rarely keep e-mails in Outlook very long. If it's important enough for me to keep permanently, I save it to a file in the appropriate directory. If it's just something I need to take care of then can delete, I flag it with the due date, and delete it when I'm finished.

IMO, that .pst file is a major PITA. I've seen so many people who relied on it loose everything when their OS crashed or when some virus or trojan forced a repair or re-install.

HorizonTech · 11-24-2008, 07:48 AM

gistek

Thank you for the advise -

11-21-2008, 09:29 AM	#1 (permalink)
HorizonTech Registered User Join Date: Nov 2008 Location: OK Posts: 2 OS: XP Pro, Vista, Server 2003	Outlook memory/cpu usage I have a desktop that Outlook went crazy on. It started to use 99% of cpu usage, would take 10 minutes to open anything, and would not allow any other program to run because it was hogging everything. I have run scanpst.exe (thinking the pst file was corrupt) detect and repair (thinking outlook itself was corrupt, reported missing a .dll but even after that was fixed it still does the same thing) disk clean up defrag The computer is amd based, win xp pro, and now has 1 gb of ram. Any suggestions before I uninstall outlook and reinstall it? thanks ahead of time

11-22-2008, 10:29 AM	#2 (permalink)
gistek Folding Along Join Date: May 2007 Location: PA, USA Posts: 1,904 OS: Bobbi=xp, sp3 Muse=Vista Home Premium	Re: Outlook memory/cpu usage I've never had this problem, but if I ever do, after doing what you've already done, I'll Run Spybot-Search and Destroy Do a full antivirus scan Clean out old e-mails (don't forget to check the "Sent" folder. I rarely keep e-mails in Outlook very long. If it's important enough for me to keep permanently, I save it to a file in the appropriate directory. If it's just something I need to take care of then can delete, I flag it with the due date, and delete it when I'm finished. IMO, that .pst file is a major PITA. I've seen so many people who relied on it loose everything when their OS crashed or when some virus or trojan forced a repair or re-install. __________________ I am not a computer professional, My advice comes from personal experience and/or friends who are computer professionals. Learn By Doing Un-versity Interested in Search and Rescue? Check out the Civil Air Patrol. Come Fold with us. TSF Folding@Home Team

11-24-2008, 07:48 AM	#3 (permalink)
HorizonTech Registered User Join Date: Nov 2008 Location: OK Posts: 2 OS: XP Pro, Vista, Server 2003	Re: Outlook memory/cpu usage gistek Thank you for the advise -