Problems with Outlook 2007

distinctprop · 10-18-2008, 12:57 PM

My primary email account provider is Gmail. When I send an email from GMAIL to a SPECIFIC person this person recieves my email. However, I use Outlook 2007 to manage my email , contacts etc.

When I send the SAME email to the SAME person above, they do not recieve the email. Help! Any suggestions as to why only this person is not recieving my emails when sent from Outlook 2007

**gistek** · 10-18-2008, 03:24 PM

Have you tried adding that e-mail address to your "Safe Recipient List" in Outlook?

Does the message show up in your Sent folder? or Draft folder?

Does the message go to the recipient's Spam folder?

I know this one's obvious, but it is often overlooked. Are you using the correct e-mail address in Outlook?

If it was everyone, I'd say check your smtp setting, but since others receive your e-mails, I doubt that's the problem.

The other common problem is that your e-mail address somehow got into your recipient's Spam list. But since that person receives e-mail sent direct from gmail, this, too is doubtful.

Do you receive any error messages or "bounce" e-mails? If so, you may need to go through G-mail's help / Trouble shooting until you get to the "My problem isn't listed" and send them the specifics. In addition to what they request, I suggest sending your friend's domain in your message.

distinctprop · 10-19-2008, 12:10 PM

thanks for the reply.....I checked everything that you mentioned and had already done everything.....as an aside I can recieve email into my outlook from this individual

the messages i send to him never get bounced back...they dont appear in drafts...they so appear in my sent folder

i am using the correct email address

10-18-2008, 12:57 PM	#1 (permalink)
distinctprop Registered User Join Date: Oct 2008 Posts: 2 OS: vista	Problems with Outlook 2007 My primary email account provider is Gmail. When I send an email from GMAIL to a SPECIFIC person this person recieves my email. However, I use Outlook 2007 to manage my email , contacts etc. When I send the SAME email to the SAME person above, they do not recieve the email. Help! Any suggestions as to why only this person is not recieving my emails when sent from Outlook 2007

10-18-2008, 03:24 PM	#2 (permalink)
gistek Folding Along Join Date: May 2007 Location: PA, USA Posts: 1,904 OS: Bobbi=xp, sp3 Muse=Vista Home Premium	Re: Problems with Outlook 2007 Have you tried adding that e-mail address to your "Safe Recipient List" in Outlook? Does the message show up in your Sent folder? or Draft folder? Does the message go to the recipient's Spam folder? I know this one's obvious, but it is often overlooked. Are you using the correct e-mail address in Outlook? If it was everyone, I'd say check your smtp setting, but since others receive your e-mails, I doubt that's the problem. The other common problem is that your e-mail address somehow got into your recipient's Spam list. But since that person receives e-mail sent direct from gmail, this, too is doubtful. Do you receive any error messages or "bounce" e-mails? If so, you may need to go through G-mail's help / Trouble shooting until you get to the "My problem isn't listed" and send them the specifics. In addition to what they request, I suggest sending your friend's domain in your message. __________________ I am not a computer professional, My advice comes from personal experience and/or friends who are computer professionals. Learn By Doing Un-versity Interested in Search and Rescue? Check out the Civil Air Patrol. Come Fold with us. TSF Folding@Home Team

10-19-2008, 12:10 PM	#3 (permalink)
distinctprop Registered User Join Date: Oct 2008 Posts: 2 OS: vista	Re: Problems with Outlook 2007 thanks for the reply.....I checked everything that you mentioned and had already done everything.....as an aside I can recieve email into my outlook from this individual the messages i send to him never get bounced back...they dont appear in drafts...they so appear in my sent folder i am using the correct email address