Can't download email - task stuck without error

bauhsoj · 09-10-2008, 12:37 PM

Outlook 2007 (with latest updates) keeps getting stuck downloading emails. It doesn't produce an error. It just sits there unable to download a 17.8K email file and all other email accounts similarly stop processing as a result.

What could be causing this?

JD5000 · 09-10-2008, 12:43 PM

Sounds like an internet connection issue. Are you on a network? Can anyone else send/receive emails?
Try rebooting.

bauhsoj · 09-10-2008, 12:59 PM

Quote:

Originally Posted by JD5000

Sounds like an internet connection issue. Are you on a network? Can anyone else send/receive emails?
Try rebooting.

I am using the same internet connection as the computer I am on. When Outlook starts it downloads some of the emails then suddenly stops. To top it off, Outlook will not quit when I try to exit the program. I can see it in the Task Manager still stuck doing something even though the program is no longer visible on the screen. I have to force it to quit using the Task Manager.

Restarting doesn't help. As soon as I start Outlook back up again after a restart it does the same thing.

**jcgriff2** · 09-10-2008, 03:23 PM

Please see your active BSOD thread in Vista - that needs to be dealt w/first.

http://www.techsupportforum.com/micr...een-error.html

Thread closed.

Regards. . .

jcgriff2

.

09-10-2008, 12:37 PM	#1 (permalink)
bauhsoj Registered User Join Date: Apr 2005 Location: United States Posts: 226 OS: Windows XP SP2	Can't download email - task stuck without error Outlook 2007 (with latest updates) keeps getting stuck downloading emails. It doesn't produce an error. It just sits there unable to download a 17.8K email file and all other email accounts similarly stop processing as a result. What could be causing this?

09-10-2008, 12:43 PM	#2 (permalink)
JD5000 Registered User Join Date: Sep 2008 Posts: 16 OS: XP Pro SP3	Re: Can't download email - task stuck without error Sounds like an internet connection issue. Are you on a network? Can anyone else send/receive emails? Try rebooting.

09-10-2008, 03:23 PM	#4 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: Palm Springs, California / Southern New Jersey Posts: 10,067 OS: Windows 7, Vista Ultimate My System	Re: Can't download email - task stuck without error Please see your active BSOD thread in Vista - that needs to be dealt w/first. http://www.techsupportforum.com/micr...een-error.html Thread closed. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ December 1, 2009