Outlook 2003 send/receive problem

itguy2343 · 08-05-2008, 11:31 AM

When ever I try to force the send receive by clicking on the s/r(send/receive) button. Nothing happens. I currently have 2 messages in my outbox but neither will process (both under 10MB). I have double checked the settings for the account and have done a Detect and Repair on Outlook. I have updated the software to the latest service pack and still no luck. I have a strong feeling that something corrupted within the the users profile. I have also put the account on another PC and tested sending and it worked fine. I am about to delete the user profile and start over. Thanks for any input.

biz_kid1 · 08-05-2008, 12:49 PM

Are there just these 2 messages stuck in the Outbox and other messages send/receive okay or will no messages at all send/receive?

I would be tempted to:
1. Close Outlook
2. Rename the outcmd.dat and *.srs files for the user (this is toolbar customizations and send receive settings), found at C:\Documents and Settings\username\Application Data\Microsoft\Outlook to outcmd.datOLD and *.srsOLD
3. Reopen Outlook

itguy2343 · 08-05-2008, 01:53 PM

No messages will send. I will try out your suggestion. Thanks

itguy2343 · 08-07-2008, 07:23 AM

I tried your suggestion but it did not change anything. This morning I am just going to recreate the user profile.

**tosh9i** · 08-07-2008, 12:29 PM

Boot up in Safe Mode with Network and see if that works.

08-05-2008, 11:31 AM	#1 (permalink)
itguy2343 Registered User Join Date: Aug 2008 Location: Louisiana Posts: 3 OS: Win XP Pro SP3, Vista SP1	Outlook 2003 send/receive problem When ever I try to force the send receive by clicking on the s/r(send/receive) button. Nothing happens. I currently have 2 messages in my outbox but neither will process (both under 10MB). I have double checked the settings for the account and have done a Detect and Repair on Outlook. I have updated the software to the latest service pack and still no luck. I have a strong feeling that something corrupted within the the users profile. I have also put the account on another PC and tested sending and it worked fine. I am about to delete the user profile and start over. Thanks for any input.

08-05-2008, 12:49 PM	#2 (permalink)
biz_kid1 Registered User Join Date: Jun 2008 Posts: 46 OS: Windows XP	Re: Outlook 2003 send/receive problem Are there just these 2 messages stuck in the Outbox and other messages send/receive okay or will no messages at all send/receive? I would be tempted to: 1. Close Outlook 2. Rename the outcmd.dat and .srs files for the user (this is toolbar customizations and send receive settings), found at C:\Documents and Settings\username\Application Data\Microsoft\Outlook to outcmd.datOLD and .srsOLD 3. Reopen Outlook Last edited by biz_kid1; 08-05-2008 at 12:51 PM.

08-05-2008, 01:53 PM	#3 (permalink)
itguy2343 Registered User Join Date: Aug 2008 Location: Louisiana Posts: 3 OS: Win XP Pro SP3, Vista SP1	Re: Outlook 2003 send/receive problem No messages will send. I will try out your suggestion. Thanks

08-07-2008, 07:23 AM	#4 (permalink)
itguy2343 Registered User Join Date: Aug 2008 Location: Louisiana Posts: 3 OS: Win XP Pro SP3, Vista SP1	Re: Outlook 2003 send/receive problem I tried your suggestion but it did not change anything. This morning I am just going to recreate the user profile.

08-07-2008, 12:29 PM	#5 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,982 OS: Windows XP	Re: Outlook 2003 send/receive problem Boot up in Safe Mode with Network and see if that works.