help! - Outbox Frozen

rmgoss · 08-05-2008, 09:00 AM

I was attempting to send a email with photos.
The email is 24MB. too big to send, however
now it is frozen in there and will not let me delete it
it says - it has begun to transmitt this message-
What can I do to stop it and delete it

Robyn

darrensmith016 · 08-05-2008, 09:09 AM

disconnect youer computer from the internet. it should error, then delete it.

biz_kid1 · 08-05-2008, 09:22 AM

Or try: http://www.outlook-tips.net/howto/stuck_message.htm

rmgoss · 08-05-2008, 10:05 AM

Thank you

I tried that but I am getting so confused....
it says for the 02/03 version.
Are the steps diffrent for a 07?

Robyn

biz_kid1 · 08-05-2008, 10:39 AM

Start easiest - did you disconnect your LAN cable (or wireless) from the internet, and, if so, did it error out?

If you're unsure of the steps mentioned in above link, try:

File > Work Offline (to work offline)
Close Outlook
Reopen Outlook
Delete the message from the Outbox
File > Work Offline (to get back online)

Hope this helps!

darrensmith016 · 08-05-2008, 12:58 PM

that should work.

08-05-2008, 09:00 AM	#1 (permalink)
rmgoss Registered User Join Date: Aug 2008 Posts: 2 OS: Vista 32bit	help! - Outbox Frozen I was attempting to send a email with photos. The email is 24MB. too big to send, however now it is frozen in there and will not let me delete it it says - it has begun to transmitt this message- What can I do to stop it and delete it Robyn

08-05-2008, 09:09 AM	#2 (permalink)
darrensmith016 Registered User Join Date: Aug 2008 Location: Nottingham Posts: 149 OS: Dos, 3.11, Win95, 98, 2000 + Server, XP Home and Pro, Vista and Server 2003 SP2 and 2008 My System	Re: help! - Outbox Frozen disconnect youer computer from the internet. it should error, then delete it.

08-05-2008, 09:22 AM	#3 (permalink)
biz_kid1 Registered User Join Date: Jun 2008 Posts: 44 OS: Windows XP	Re: help! - Outbox Frozen Or try: http://www.outlook-tips.net/howto/stuck_message.htm

08-05-2008, 10:05 AM	#4 (permalink)
rmgoss Registered User Join Date: Aug 2008 Posts: 2 OS: Vista 32bit	Re: help! - Outbox Frozen Thank you I tried that but I am getting so confused.... it says for the 02/03 version. Are the steps diffrent for a 07? Robyn

08-05-2008, 10:39 AM	#5 (permalink)
biz_kid1 Registered User Join Date: Jun 2008 Posts: 44 OS: Windows XP	Re: help! - Outbox Frozen Start easiest - did you disconnect your LAN cable (or wireless) from the internet, and, if so, did it error out? If you're unsure of the steps mentioned in above link, try: File > Work Offline (to work offline) Close Outlook Reopen Outlook Delete the message from the Outbox File > Work Offline (to get back online) Hope this helps!

08-05-2008, 12:58 PM	#6 (permalink)
darrensmith016 Registered User Join Date: Aug 2008 Location: Nottingham Posts: 149 OS: Dos, 3.11, Win95, 98, 2000 + Server, XP Home and Pro, Vista and Server 2003 SP2 and 2008 My System	Re: help! - Outbox Frozen that should work.