Reply feature will not work in Outlook 2003

mrsbailey · 05-26-2008, 04:14 PM

I recently reformatted a computer and had to reinstall Office 2003. Every feature in Outlook seems to work properly except for "Reply." When I try to reply to a message, it is automatically sent to the outbox and the message is never sent. I can receive and send new messges just fine.

My operating system is XP.

Any ideas why this is just now popping up?

**djaburg** · 05-27-2008, 09:15 AM

How many e-mail accounts do you have in your computer? Perhaps one of the accounts doesn't have the outbound (SMTP) server settings correct. The reason I say this is because if we look at a hypothetical situation where you have 2 accounts (for simplicity 1 and 2) and account 1 is the "default" account. When you create a new message, account 1 is always used, unless you tell it otherwise and it sends from that one fine. But say you receive a message from account 2 and you reply, that will also use the account 2 outbound e-mail settings which might not be correct. I'd make sure you check those.

mrsbailey · 05-27-2008, 03:21 PM

Thank you! I'll need to check that. The computer is used by 2 different people (with 2 different e-mail accounts, so that could very well be the problem!

05-26-2008, 04:14 PM	#1 (permalink)
mrsbailey Registered User Join Date: May 2008 Posts: 3 OS: XP Service Pack 2	Reply feature will not work in Outlook 2003 I recently reformatted a computer and had to reinstall Office 2003. Every feature in Outlook seems to work properly except for "Reply." When I try to reply to a message, it is automatically sent to the outbox and the message is never sent. I can receive and send new messges just fine. My operating system is XP. Any ideas why this is just now popping up?

05-27-2008, 09:15 AM	#2 (permalink)
djaburg TSF Enthusiast Join Date: May 2008 Posts: 1,318 OS: XP SP3/Vista/7 Server 2K/2K3/2K8	Re: Reply feature will not work in Outlook 2003 How many e-mail accounts do you have in your computer? Perhaps one of the accounts doesn't have the outbound (SMTP) server settings correct. The reason I say this is because if we look at a hypothetical situation where you have 2 accounts (for simplicity 1 and 2) and account 1 is the "default" account. When you create a new message, account 1 is always used, unless you tell it otherwise and it sends from that one fine. But say you receive a message from account 2 and you reply, that will also use the account 2 outbound e-mail settings which might not be correct. I'd make sure you check those. __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The inherent vice of capitalism is the uneven division of blessings, while the inherent virtue of socialism is the equal division of misery. Last edited by djaburg; 05-27-2008 at 09:17 AM.

05-27-2008, 03:21 PM	#3 (permalink)
mrsbailey Registered User Join Date: May 2008 Posts: 3 OS: XP Service Pack 2	Re: Reply feature will not work in Outlook 2003 Thank you! I'll need to check that. The computer is used by 2 different people (with 2 different e-mail accounts, so that could very well be the problem!