Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead

locko69 · 05-22-2008, 05:01 AM

I have a strange problem. I just upgraded from Outlook 2003 to Outlook 2007. Everytime my emails are received by Microsoft Exchange they are NOT automatically viewable in the "inbox" folder. Instead, I need to click on the right hand folder called "Unread" to view and then when I click back on Inbox they appear in that folder as read items.......

Why are all new emails not going to Inbox by default? Anyone else experiencing this problem?

Any help or advice much appreciated.....

Thank you

scibes · 06-11-2008, 06:36 AM

Locko69,
I am expierencing the same issue. Did you ever resolve your issue?

locko69 · 06-12-2008, 04:57 AM

Hi, No. i still have the same problem.

Enoelf · 06-12-2008, 12:36 PM

Greetings,
Try a right-click on the inbox, go to properties and on the first tab there uncheck "Automatically Generate Microsoft Exchange Views".

**djaburg** · 06-13-2008, 10:35 AM

It sounds like you've applied a filter at one point so you may have to undo it. While in the inbox, click on VIEW>ARRANGE BY>CURRENT VIEW and see if there are any filters specified. That seems to be the common reason for that.

azmak · 06-19-2008, 10:12 AM

start = > run => outlook /clearviews

azmak · 06-19-2008, 10:13 AM

start = > run => outlook/CleanViews

mueoy01 · 08-14-2008, 03:59 PM

I have this problem and I've done/checked all the suggestions above and still have this issue. Any further suggestions/advice? Thanks!

koshiro · 09-24-2008, 05:33 PM

http://techrepublic.com.com/5208-623...sageID=2108392

ThomasV · 09-23-2009, 08:16 AM

My issue was similar to this issue the only difference was that my new emails were not automatically popping up in the inbox...the number count went up but i was forced to click any other folder and than had to click back on inbox for the email to populate.

Ok, here is what fixed the issue for me...

All you have to do is go to

1. TOOLS > TRUST CENTER > ADD INS > click on GO (at bottom)...

2. Disable ALL of the addins...
3. Click OK
4. Close outlook
5. Re-open Outlook
6. Repeat Step 1.
7. Re-enable all addins except for the BUSINESS CONTACT MANAGER.
Click ok and
8. send yourself a test email.
**It was the business contact manager for me that was cuasing the issue...it MIGHT not be the same for you...what I would suggest doing is disabling all and reenabling one at a time and do a test each time until you find out which one is causing your issue. Just keep adding on more and more addins until you finally have them all checked or find your issue...than do the whole disable process over and only renable the good ones.

It worked for me! Fortunately for me the person who was using this computer didnt even use the business contact manager so this was an option just to keep it disabled. IF you reliant on the contact manager than I feel sorry for you since I dont have a fix for that.

05-22-2008, 05:01 AM	#1 (permalink)
locko69 Registered User Join Date: Feb 2008 Posts: 12 OS: winXP SP4	Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead I have a strange problem. I just upgraded from Outlook 2003 to Outlook 2007. Everytime my emails are received by Microsoft Exchange they are NOT automatically viewable in the "inbox" folder. Instead, I need to click on the right hand folder called "Unread" to view and then when I click back on Inbox they appear in that folder as read items....... Why are all new emails not going to Inbox by default? Anyone else experiencing this problem? Any help or advice much appreciated..... Thank you

06-11-2008, 06:36 AM	#2 (permalink)
scibes Registered User Join Date: Jun 2008 Posts: 1 OS: XP	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead Locko69, I am expierencing the same issue. Did you ever resolve your issue?

06-12-2008, 04:57 AM	#3 (permalink)
locko69 Registered User Join Date: Feb 2008 Posts: 12 OS: winXP SP4	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead Hi, No. i still have the same problem.

06-12-2008, 12:36 PM	#4 (permalink)
Enoelf Registered User Join Date: Jun 2008 Location: Columbus Ohio Posts: 38 OS: Vista SP1	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead Greetings, Try a right-click on the inbox, go to properties and on the first tab there uncheck "Automatically Generate Microsoft Exchange Views". __________________ Good Luck. "If everyone is thinking alike, then somebody isn't thinking." Gen. George S. Patton

06-13-2008, 10:35 AM	#5 (permalink)
djaburg TSF Enthusiast Join Date: May 2008 Posts: 1,319 OS: XP SP3/Vista/7 Server 2K/2K3/2K8	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead It sounds like you've applied a filter at one point so you may have to undo it. While in the inbox, click on VIEW>ARRANGE BY>CURRENT VIEW and see if there are any filters specified. That seems to be the common reason for that. __________________ Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The inherent vice of capitalism is the uneven division of blessings, while the inherent virtue of socialism is the equal division of misery.

06-19-2008, 10:12 AM	#6 (permalink)
azmak Registered User Join Date: Jun 2008 Posts: 215 OS: XP / VISTA / Win 7	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead start = > run => outlook /clearviews

06-19-2008, 10:13 AM	#7 (permalink)
azmak Registered User Join Date: Jun 2008 Posts: 215 OS: XP / VISTA / Win 7	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead start = > run => outlook/CleanViews

08-14-2008, 03:59 PM	#8 (permalink)
mueoy01 Registered User Join Date: Aug 2008 Posts: 1 OS: WinXP	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead I have this problem and I've done/checked all the suggestions above and still have this issue. Any further suggestions/advice? Thanks!

09-24-2008, 05:33 PM	#9 (permalink)
koshiro Registered User Join Date: Sep 2008 Posts: 1 OS: xp	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead http://techrepublic.com.com/5208-623...sageID=2108392

09-23-2009, 08:16 AM	#10 (permalink)
ThomasV Registered User Join Date: Sep 2009 Posts: 1 OS: winxp, win 2000	Re: Outlook 2007 Inbox not showing "new" emails. They all go to Unread folder instead My issue was similar to this issue the only difference was that my new emails were not automatically popping up in the inbox...the number count went up but i was forced to click any other folder and than had to click back on inbox for the email to populate. Ok, here is what fixed the issue for me... All you have to do is go to 1. TOOLS > TRUST CENTER > ADD INS > click on GO (at bottom)... 2. Disable ALL of the addins... 3. Click OK 4. Close outlook 5. Re-open Outlook 6. Repeat Step 1. 7. Re-enable all addins except for the BUSINESS CONTACT MANAGER. Click ok and 8. send yourself a test email. *It was the business contact manager for me that was cuasing the issue...it MIGHT not be the same for you...what I would suggest doing is disabling all and reenabling one at a time and do a test each time until you find out which one is causing your issue. Just keep adding on more and more addins until you finally have them all checked or find your issue...than do the whole disable process over and only renable the good ones. It worked for me! Fortunately for me the person who was using this computer didnt even use the business contact manager so this was an option just to keep it disabled. IF you reliant on the contact manager than I feel sorry for you since I dont have a fix for that. Last edited by ThomasV; 09-23-2009 at 08:21 AM.*