outlook 2007 / vista problem

lostandfound · 05-13-2008, 11:38 AM

just got my shiney new laptop running vista with office 2007, have created account for family with mine as an administrator account, installed outlook for myself no problem, did same for other account and outlook has a problem. it opens fine but wont close or send e-mails etc stating that there is a dialogue box open close it and start again. well there isent as far as i know and so does task manager. I have deleted the account and tried again but no success the problem is the same......can anyone help please. l

misterdigital · 06-18-2008, 07:56 AM

Yes, I am having the exact same problem. I know there are no replies to your thread, but have you heard anything otherwise as far as a fix?

azmak · 06-19-2008, 08:49 AM

Hi,

Can you let me know if you have installed office sp1. If not install it.

Click on start => type outlook /safe and then check what happens.

misterdigital · 06-20-2008, 05:35 AM

Thank you for replying. Yes, I have sp1 installed for Office. I actually figured out that it was the .pst file, too big. What I ended up doing was letting Outlook create a new data file, then I opened the old data file and simply moved everything into the new one. Afterwards, I deleted the old file. Works fine now.

Thanks again.

05-13-2008, 11:38 AM	#1 (permalink)
lostandfound Registered User Join Date: May 2008 Posts: 1 OS: vista	outlook 2007 / vista problem just got my shiney new laptop running vista with office 2007, have created account for family with mine as an administrator account, installed outlook for myself no problem, did same for other account and outlook has a problem. it opens fine but wont close or send e-mails etc stating that there is a dialogue box open close it and start again. well there isent as far as i know and so does task manager. I have deleted the account and tried again but no success the problem is the same......can anyone help please. l

06-18-2008, 07:56 AM	#2 (permalink)
misterdigital Registered User Join Date: Jun 2008 Posts: 2 OS: Vista Ultimate, SP1	Re: outlook 2007 / vista problem Yes, I am having the exact same problem. I know there are no replies to your thread, but have you heard anything otherwise as far as a fix?

06-19-2008, 08:49 AM	#3 (permalink)
azmak Registered User Join Date: Jun 2008 Posts: 7 OS: XP / VISTA	Re: outlook 2007 / vista problem Hi, Can you let me know if you have installed office sp1. If not install it. Click on start => type outlook /safe and then check what happens.

06-20-2008, 05:35 AM	#4 (permalink)
misterdigital Registered User Join Date: Jun 2008 Posts: 2 OS: Vista Ultimate, SP1	Re: outlook 2007 / vista problem Thank you for replying. Yes, I have sp1 installed for Office. I actually figured out that it was the .pst file, too big. What I ended up doing was letting Outlook create a new data file, then I opened the old data file and simply moved everything into the new one. Afterwards, I deleted the old file. Works fine now. Thanks again.