Outlook 2007 converting html emails to plain text

djaef · 05-09-2008, 01:01 AM

I've got a really weird thing going on.
Some mails that I regularly get (newsletters etc) are suddenly coming into my inbox as plain text emails. I have emailed them and they say no, you are on the database to receive html emails. They've always been html emails before, just for a week or so they suddenly are plain text.
It's not affecting all html emails, just some. And from different providers. I think it's really weird.
Any ideas?

chauffeur2 · 05-09-2008, 01:09 AM

Hello djaef, Welcome to TSF!

Try going into the Tools Section of Outlook > Options > Read > untick the box Read all messages in Plain Text > OK

See if this works.

Kind Regards,

djaef · 05-10-2008, 04:51 AM

Thanks Dave.
There was no Read section under Options, but I did find something in Tools > Trust Centre > Email Security called 'Read all standard mail in plain text'. But it wasn't ticked, and like I said, it's not happening to all html emails, only some. Any other ideas?
Thanks

Geoff

05-09-2008, 01:01 AM	#1 (permalink)
djaef Registered User Join Date: May 2008 Posts: 7 OS: Vista	Outlook 2007 converting html emails to plain text I've got a really weird thing going on. Some mails that I regularly get (newsletters etc) are suddenly coming into my inbox as plain text emails. I have emailed them and they say no, you are on the database to receive html emails. They've always been html emails before, just for a week or so they suddenly are plain text. It's not affecting all html emails, just some. And from different providers. I think it's really weird. Any ideas?

05-09-2008, 01:09 AM	#2 (permalink)
chauffeur2 Manager, TSF Articles Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 8,287 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Outlook 2007 converting html emails to plain text Hello djaef, Welcome to TSF! Try going into the Tools Section of Outlook > Options > Read > untick the box Read all messages in Plain Text > OK See if this works. Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-10-2008, 04:51 AM	#3 (permalink)
djaef Registered User Join Date: May 2008 Posts: 7 OS: Vista	Re: Outlook 2007 converting html emails to plain text Thanks Dave. There was no Read section under Options, but I did find something in Tools > Trust Centre > Email Security called 'Read all standard mail in plain text'. But it wasn't ticked, and like I said, it's not happening to all html emails, only some. Any other ideas? Thanks Geoff