outlook wasn't closed properly

Cyberslam · 04-08-2008, 04:09 AM

Hello,

Every morning one of my users starts up their machine and opens Outlook 2003 SP2 only to have it report it wasn't shut down properly and then sit there and do a recovery. I have tried reinstalling Outlook, resetting up the profile etc but still doing it?

Any idea's what could cause this problem?

jeevkap · 04-08-2008, 10:15 AM

Hi There,

Remove all the PST Personal folders from outlook and relaunch the outlook
to remove personal folders Start- Settings -control panel - mail - data files and remove it, once the outlook launch properly add the pst file back...it could be a curropted pst file

04-08-2008, 04:09 AM	#1 (permalink)
Cyberslam Registered User Join Date: Sep 2007 Posts: 8 OS: Windows XP	outlook wasn't closed properly Hello, Every morning one of my users starts up their machine and opens Outlook 2003 SP2 only to have it report it wasn't shut down properly and then sit there and do a recovery. I have tried reinstalling Outlook, resetting up the profile etc but still doing it? Any idea's what could cause this problem?

04-08-2008, 10:15 AM	#2 (permalink)
jeevkap Registered User Join Date: Feb 2008 Posts: 3 OS: XP	Re: outlook wasn't closed properly Hi There, Remove all the PST Personal folders from outlook and relaunch the outlook to remove personal folders Start- Settings -control panel - mail - data files and remove it, once the outlook launch properly add the pst file back...it could be a curropted pst file