sassygermanchik

I've followed the classic steps:
To configure a new e-mail account in Outlook:

Open Outlook 2002 or Outlook 2003.
On the Tools menu, click E-mail Accounts.
In the E-mail Accounts window, click Add a new e-mail account.
Click Next.
In the Server Type window, click IMAP.
Click Next.
In the Internet E-mail Settings (IMAP) window, enter the following information:
Your Name. Enter the name you wish to appear on outgoing e-mail.
E-mail Address. Enter your full AOL e-mail address, e.g., Gabby-Grace@aol.com.
User Name. Enter your AOL screen name, e.g., eyelvjennifer.
Password. Enter the password for your AOL account.
Incoming mail server (IMAP). Enter the following: imap.aol.com.
Outgoing mail server (SMTP). Enter the following: smtp.aol.com.
Click More Settings.
Click the Outgoing Server tab.
Click the My outgoing server requires authentication check box.
Click Use same settings as my incoming mail server.
Click the Advanced tab.
In the Outgoing mail (SMTP): field, change the number that displays to 587. Click OK.
Click Next.
Click Finish.

PERFECTLY, But it STILL wont work. The only thing is I can't find the box in the step I highlighted in red. When I click Advanced I get:



Server Port Numbers -------------------------

Incoming server (IMAP): [143]
[ ] This server requires an incrypted connection (SSL)

Outgoing server (SMTP): [25]
[ ] This server requires an incrypted connection (SSL)


Server Timeouts -----------------------------

Short _[]__________ Long 1 minute


Folders --------------------------------------

Root Folder Path: [ ]


When I hit Send/Recieve I get my comcast mail I renamed "Personal" just fine, but I get this error with the AOL mail that I renamed "S.T.G. Productions" (my business):

Task 'Checking for new mail in subscribed folders on S.T.G. Productions.' reported error (0x8004DF0B) : 'Outlook is unable to download folder (null) from the IMAP e-mail server for account S.T.G. Productions. Error: The connection to the server is unavailable. Outlook must be online or connected to complete this action. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'


But I still get my comcast mail! Someone please help me, I'm so frustrated, I have been using outlook for my mail and I really want to be able to use my business email on it too because that's more important and it's harder to organize on AOL.

simpswr

Hello and welcome to the forum

See if anything here helps: http://members.aol.com/adamkb/aol/mailfaq/imap/

sassygermanchik

Still getting these two errors when I send/recieve:


Task 'Checking for new mail in subscribed folders on S.T.G. Productions.' reported error (0x800CCC0E) : 'Outlook is unable to download folder (null) from the IMAP e-mail server for account S.T.G. Productions. Error: Unable to connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'


Task 'S.T.G. Productions: Folder:Inbox Check for new mail.' reported error (0x800CCC0E) : 'Outlook is unable to download folder Inbox from the IMAP e-mail server for account S.T.G. Productions. Error: Unable to connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

sassygermanchik

It seems to have at one point today with my fiddling, downloaded my aol folders and 2 messages in its inbox but when I go to open them it says they need to be downloaded and so I click okay to mark them for downloading but after the next error glazed send/recieve I go to open them and they say I have to be online to do that...I am online, wireless, I've been on all day so I'm confused

sassygermanchik

If anyone could help that would be great because I'd REALLY like to get this to work.

simpswr

I'm sorry .. I avoid AOL ( Like the plague it is ) and can't offer any more advice . . I suspect most here are in the same boat

sassygermanchik

Thank you anyway then....I hate AOL too but it was the only service I saw at the moment that would give me any domain name I wanted and it makes my business look more professional to have @stgproductions.com rather than @comcast.net. Darn, thank you anyway for your time in this.

BCCOMP

Hi,
You need to change the outgoing smtp from 25 to 587 manually under the advanced tab.
I have posted a screen shot of what it should look like.

Attached Images

AOL Mail.JPG (157.7 KB, 9 views)

sassygermanchik

Ya, that's exactly what it looks like and it says that the server is offline and can't download the mail or something

BCCOMP

In the Outgoing mail (SMTP): field, change the number that displays to 587.

Have you changed this # to 587 (manually) in the advance tab?
The default is #25
Thanks,
Bill

sassygermanchik

yes, 587. I've had it set that way since I read the tutorial, that's what's got me really frustrated. It's set up fine, it's just the stupid AOL won't work because it's the worse G.D. email provider ever! AOL SUCKS!