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Old 04-13-2008, 09:24 PM   #21 (permalink)
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Re: Office keeps reinstalling

. It is a crappy problem to have and does not seem to be well documented or even acknowledged by MS.

This does not surprise me in the least bit!

Maybe end comment is the answer but I have done a complete reformat and clean install and that idnot cure the problem[/quote]

I have tried this as well and it didn't work. I suspect that this is a wonderful way to force people to upgrade to more current software -- without trying to sound like a conspiracy theorist! I have Office 07 on my laptop and no issues have popped up on that so it makes one wonder!
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Old 04-14-2008, 05:02 AM   #22 (permalink)
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Re: Office keeps reinstalling

Some people need to grow up and realise that they do not know every thing - I came looking for help - not condescension and yes I am running office 2003 / XP not vista / office 2007 but you obviously have not even bothered to check the internet - the problem is across the board from Office 2003 to 0ffice 2007 – and neither have you offered a solution as a hardware technician [which I respect] – please grant me the same respect as you know nothing about my age / gender / or professional qualifications
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Old 04-14-2008, 05:05 AM   #23 (permalink)
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Re: Office keeps reinstalling

Quote:
Originally Posted by workinonit View Post
. It is a crappy problem to have and does not seem to be well documented or even acknowledged by MS.

This does not surprise me in the least bit!

Maybe end comment is the answer but I have done a complete reformat and clean install and that idnot cure the problem


I have tried this as well and it didn't work. I suspect that this is a wonderful way to force people to upgrade to more current software -- without trying to sound like a conspiracy theorist! I have Office 07 on my laptop and no issues have popped up on that so it makes one wonder![/quote]

I agree - they have jumped to vista and as usually they have not ironed out problems with their previous releases - I think open office / Linux is the way to go for me I am not giving Bill Gates anymore of my harf eared cash !
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Old 04-14-2008, 05:13 AM   #24 (permalink)
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Re: Office keeps reinstalling

Let me ask some questions not asked or answered.

1. was office 2003 an upgrade, oem, student version or full version? If oem, did it come with that specific computer or another.
2. was office 2007 an upgrade, oem, student version or full version?
3. since you never been specific, what is the exact error message you are getting? Are you getting one that says something about insert cd...
4. do you have the original cd/dvd for both versions of office?
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Old 04-14-2008, 05:36 AM   #25 (permalink)
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Re: Office keeps reinstalling

• I am running XP with Office 2003 student version both on CD
not OEM version on my main desktop computer
• Sony Vaio laptop is unfortunately OEM XP but with the Student version of Office
• I also have Onenote running and that does exactly the same thing
• Other people have reported other programs also reinstalling themselves
• I do not have or want Office 2007 !! and I have never even tried it on my machines. However the problem because of time lap is being reported mainly on Office 2007 that is why I quoted those however there are other people getting issues with previous instalments of office
• I have CD disc for Student version Office 2003
• Error message is please wait while office installs itself
• Sometimes it seems to do a repair other times it asks for CD disc
• I am a PhD student Philosophy so word is in use constantly and this is driving me mad every time I reboot
• I have just wiped the hard drive and done a complete reinstall of everything in stages with images
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Old 04-14-2008, 05:51 AM   #26 (permalink)
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Re: Office keeps reinstalling

you confused me when you started posting stuff about 2007 so I was not sure.

Now I will make you mad at me, but I have to ask because I had gotten that error message before with the student/teacher version of office 2003 - before I knew better, but do you have anything microsoft installed illegally or in violation of microsofts eula? If you do, then that is what your problem is

Are you running anything microsoft thats normally a part of a microsoft office package but not the student/teacher version? For example, frontpage, publisher, access?
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Old 04-14-2008, 09:44 AM   #27 (permalink)
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Re: Office keeps reinstalling

Been out teaching so late reply. Being a philosophy / Theology research / student I am quite a patient soul it takes a great deal to make me mad and I would have no idea where to get or run an illegal program even if you wanted me to.

I have nothing illegal on the computer at all XP has been activated as has Office 2003 . My student version has excel / power point/ word.

Are you running anything microsoft thats normally a part of a microsoft office package but not the student/teacher version? For example, frontpage, publisher, access?

I do not use any of those you mention but I am running OneNote it it was a cheap offer that came with the package and that does the same thing occasionally.

I use Thunderbird and Firefox / Mailwasher/ Nod / Online Armour, / Spyware Terminator Spyware Blaster / Spyware Guard and am behind a router. I have P Shop Pro 7 and Paper port / Ph D programs and a couple of dictionaries and various utilities nothing else from Microsoft at all

I have one old and one young computer friend who has an MSc in computing and is also a Linux buff who has taught me all I know in the form of installing and setting up the computer myself otherwise it would cost me a fortune but I have to call him out for hardware issues – most of the time I can sort myself out. Microsoft's Windows Update appears buggy, and I've often had a lot of trouble getting the Windows PCs at home updated successfully

Having installed SP2 they said use the ‘The Software Patch’ site for any further updates and download them. I am not a geek and what Microsoft offers makes no sense to me whatsoever and they are all Windows service packs & updates for Windows XP and Windows Vista direct from Microsoft but the machine does not have to have WGA installed and is not probed by Microsoft so I have added most of 2005 – 2007 updates but not service pack 3
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Old 04-14-2008, 01:17 PM   #28 (permalink)
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Re: Office keeps reinstalling

I am running windows XP (I have the disk) with officeXP 03 full version.
I bought the machine used from a friend and I know that they purchased the software but I was not given a disk so I am assuming it was an upgrade.
I did recently run into some problems with the validation from microsoft when I tried to run media player and was told to reinstall my XP because it may have become corrupt; I want to be clear that this is a legally purchased version and I have the CD.

The reason I am avoiding a reinstall of XP is because I have dreamweaver installed and the previous owner didn't have the serial numbers for it. I am researching how to keep this and still reinstall my XP but people automatically think I am trying to steal it and won't give me advice. haha don't blame them.

hope this covers your questions.
and thanks for the extra help I appreciate it.
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Old 04-14-2008, 01:49 PM   #29 (permalink)
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Re: Office keeps reinstalling

Since my last post I found a MAJOR CLUE and I hope it fixes yours too. I was going off of the missing msi info on a previous post of mine. I found and installed "INSTMSIW" file for office and it fixed all the office programs (word, excel, frontpage, access, powerpoint) -- except OUTLOOK!! It couldn't be that easy huh.
any ideas on this?
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Old 04-15-2008, 03:07 AM   #30 (permalink)
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Grin Re: Office keeps reinstalling

Quote:
Originally Posted by workinonit View Post
Since my last post I found a MAJOR CLUE and I hope it fixes yours too. I was going off of the missing msi info on a previous post of mine. I found and installed "INSTMSIW" file for office and it fixed all the office programs (word, excel, frontpage, access, powerpoint) -- except OUTLOOK!! It couldn't be that easy huh.
any ideas on this?
Sorry you have lost me now I don't understand what you are talking about
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Old 04-16-2008, 08:41 AM   #31 (permalink)
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Re: Office keeps reinstalling

Quote:
Originally Posted by workinonit View Post
The normal.dot didn't work for me either -- weirdly enough it fixed a problem I was having with an external hard drive!
I have not had time to read this but I found an article on missing msi files.
When my reinstall box pops up it states something about this when it trys to reinstall so I thought I would throw it out there to you.
Microsoft office online if you search locate a missing msi file you can read it if you find that it helps let me know I won't get to it for another week or so. I am not sure if the thread allows a link but this should work easily.
Sorry sometimes I go to fast to remember where I am -- haha
I mentioned earlier in our chats that I had found this article on microsoft but didn't know if I should post the link itself.
I had some time to locate the correct MSI file and download it -- after installing it all of my programs for office open fine without a problem except outlook so it must have something to do with the overall problem even if it didn't fix it completely.
What do you think about this?
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Old 04-16-2008, 12:38 PM   #32 (permalink)
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Re: Office keeps reinstalling

They wont let you put link just give me title of document and I will find it
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Old 04-16-2008, 10:49 PM   #33 (permalink)
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Re: Office keeps reinstalling

I don't have the exact title--sorry it is 1 a.m. and I am studying for finals so don't have time to look it up for you but wanted to let you know if you search on microsoft for keywords like: office, missing msi, installer.... something like that you should find it.
also I actually had the installer file in my programs folder but it appears that it was in the wrong area and it couldn't find it. So you might want to take a look at where this file is in your program folder and move it closer to the office programs. I am just throwing anything out there to see if it sticks. Sometimes with something this damn frustrating it is all you can do.
I hope this helps... sorry for the partial info but I am swamped.
Let me know if you find it and I will check back tomorrow.
I am still confused why it didn't stop outlook from doing it -- what do you think is the reason for that?
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Old 04-17-2008, 03:34 AM   #34 (permalink)
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Thumbs Up Re: Office keeps reinstalling

'It is 1 a.m. and I am studying for finals' - been there got the T shirt trying to do a PhD thesis 80.000 words and getting nowhere fast - wasting time fiddling with computer leave it with me I will find the article - all the best
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Old 04-18-2008, 09:54 AM   #35 (permalink)
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Re: Office keeps reinstalling

You are awesome! thanks
I did start thinking that I could just email this one to you but I don't have the student version so it might work.
if you want me to let me know.
back to the books--I do feel better now though my term paper is only a 20 pager! haha
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Old 04-20-2008, 02:35 PM   #36 (permalink)
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Re: Office keeps reinstalling

Open your registry editor by running "regedt32" and browse to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\OAddin.Addin

Then change the value of the LoadBehaviour key and change it to 0. This will disable the Add-in.

Go to your Start Menu, All Programs -> Microsoft Office -> Microsoft Office Tools -> Microsoft Office Diagnostics.

Let Microsoft Office Diagnostics finish its run and it should mention under Setup Diagnostic that it repaired all Microsoft Office installation problems it could find, or it might say it repaired one but couldn't repair the other. Either way it is fine.

Reboot and everything should be fixed for you. If for some reason it is not go back into the registry and change the value to 1 instead of 0, then run the diagostics again.
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