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Old 01-09-2008, 06:34 AM   #1 (permalink)
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Join Date: Oct 2007
Posts: 7
OS: XP SP2


Microsoft Office Accounting 2007 - Cannot open company!

Hi guys,

I recently installed Office Accounting 2007 Professional on a Windows Server 2003 machine with SQL Server 2005 (installed on an existing instance) and updated Office Accounting with service pack 1. However, after I have created the company file, other users were unable to open it. The error message was "The company could not be opened. Please ensure the SQL Server exists, the service is running and access has been granted."

Below are some of the stuff I had done, but still cannot solve the problem:

- Under "Manage users and roles", I granted full control to all users in the AD.
- Made the company.sbc as well as the multiuser.sbc file available to everyone on the server's shared drive.
- Granted full control to all users in the AD for the above mentioned shared drive.
- Copied the company.sbc and multiuser.sbc files onto all client computers.
- Ensured that SQL Server is running.
- Checked the security options for the linked database to ensure all users have the necessary rights.
- Enabled TCP/IP and named pipes as well as the port 5356 and have restarted the services.
- Added port 5356 as an exception in Windows firewall on all client computers.
- I even switched off Windows Firewall on the server just to eliminate this possibility!
- Tried everything listed in http://support.microsoft.com/kb/910012

I still get that error message on all client computers!!! What else have I left out? God bless me...

Last edited by helphelphelp; 01-09-2008 at 06:36 AM.
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