Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Microsoft Support > Microsoft Office support
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Microsoft Office support MS Office support forum

Reply
 
LinkBack Thread Tools
Old 09-17-2007, 09:54 PM   #1 (permalink)
Registered User
 
Join Date: Sep 2007
Posts: 2
OS: XP


Outlook Opens Links in Windows Explorer not Internet Explorer

I'm using Outlook 2003 Student and Teachers Edition. When I receive an email with a web link in it, upon clicking on it, outlook opens Windows Explorer, NOT Internet Explorer.

Obviously, most of the times I can highlight the link and copy and paste it into internet explorer, or hand type the url into internet explorer, but both methods are a pain. Occassionally, I will receive links that for some reason cannot be highlighted in order to be cut and paste.

Here is an example from the Tech Support Forum confirmation email:

Dear intlatjim, Thank you for registering at the Tech Support Forum. Before we can activate your account one last step must be taken to complete your registration. We do this to try and keep the spammers out.

Please note - you must complete this last step to become a registered member. You will only need to visit this url once to activate your account.

To complete your registration, please visit this url: *link removed*

This is an active hyperlink in the email itself. Upon clicking on it, it opens to My Documents, not Internet Explorer

I have tried right clicking hoping to see a "open with" option but no luck. This problem is severely limiting my ability to participate in a google group that I belong to.

Any help would be greatly appreciated

Jim

Last edited by Zazula; 09-17-2007 at 10:35 PM. Reason: removed link with exploitable personal data, to protect member
intlatjim is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 09-17-2007, 10:34 PM   #2 (permalink)
Manager Emeritus, I'm blond, James Blond
 
Zazula's Avatar
 
Join Date: Apr 2006
Location: Athens, Greece
Posts: 7,667
OS: Win XP Pro SP2


Send a message via MSN to Zazula
Re: Outlook Opens Links in Windows Explorer not Internet Explorer

What is the value of your HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command Registry key?
__________________

"Time is the wisest because it discovers everything" Thales of Miletus (ca.624BC-ca.546BC)
"Everything flows, nothing stands still." Heraclitus of Ephesus (ca.535BC-475BC)
"One thing I know, that I know nothing" Socrates of Athens (ca.470BC–399BC)
Zazula is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 09-20-2007, 10:30 PM   #3 (permalink)
Registered User
 
Join Date: Sep 2007
Posts: 2
OS: XP


Re: Outlook Opens Links in Windows Explorer not Internet Explorer

I don't know! How would I go about finding that? I typed that in to a cmn prompt but the path was invalid.
intlatjim is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 09-20-2007, 10:41 PM   #4 (permalink)
Manager Emeritus, I'm blond, James Blond
 
Zazula's Avatar
 
Join Date: Apr 2006
Location: Athens, Greece
Posts: 7,667
OS: Win XP Pro SP2


Send a message via MSN to Zazula
Re: Outlook Opens Links in Windows Explorer not Internet Explorer

Sorry that I wasn't explicit enough; you have to Start > Run > type regedit > OK, to open the Registry Editor, and then navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command key (in the left pane of Registry Editor) and post back its value (you will see that on the right pane).
__________________

"Time is the wisest because it discovers everything" Thales of Miletus (ca.624BC-ca.546BC)
"Everything flows, nothing stands still." Heraclitus of Ephesus (ca.535BC-475BC)
"One thing I know, that I know nothing" Socrates of Athens (ca.470BC–399BC)
Zazula is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 05:08 AM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85