Outlook Duplicates messages

Hawkeye36 · 04-07-2007, 06:34 PM

A friend of mine uses Outlook 2003. He has Windows XP Pro on a Dell computer. He said if he leaves the email program running and comes back to the computer after an hour or so, he will have 180+ emails. However each one of them has been duplicated four or five times. Sometimes it duplicates faster than he can delete them. He just turns off Outlook and goes straight to his account on his IP and reads them. He contacted his IP and they told him it must be the email program. Anyone have any ideas to work out a solution??

Ray

SoePayLay · 04-08-2007, 09:06 AM

Please Update your outlook 2003.

http://windowsupdate.microsoft.com/
and
http://office.microsoft.com/en-us/do...s/default.aspx

Duplicate e-mail messages are downloaded from a POP3 e-mail server account in Outlook 2003

Start by checking Rules to be sure that copies are not being made to the Inbox, and make sure that all your rules end in "Stop Processing" actions.

Then check the task manager to be sure that there is only one instace of Outlook running. Two instances of outlook.exe running can produce two messages arriving at the same time. You will need to then determine why two instances of Outlook were running in the first place.

Another thing you can do is to delete/remove ALL your e-mail accounts and recreate them. This worked for some people.

Also, if your running Outlook XP, be sure that you are at service pack 2 or later. You can tell if you need to upgrade at Microsoft Product Updates.

Finally, another person had this happen when he had two e-mail accounts set up - using two e-mail addresses, but the same POP3 incoming and same SMTP outgoing. What happened is that the second account was getting the e-mails from the POP3 server before they were actually deleted after the first account was finished. If this is the problem you can disable the receive on the second account. There is a Microsoft article explaining the problem more thoroughly at :

You are prompted for your password, and you may receive duplicate e-mail messages if your profile has two POP3 accounts in Outlook

Hawkeye36 · 04-11-2007, 10:40 AM

Thanks for your help. The DETECT and REPAIR feature in Outlook's Help worked.

04-07-2007, 06:34 PM	#1 (permalink)
Hawkeye36 Registered User Join Date: Oct 2006 Location: TN Posts: 8 OS: XP	Outlook Duplicates messages A friend of mine uses Outlook 2003. He has Windows XP Pro on a Dell computer. He said if he leaves the email program running and comes back to the computer after an hour or so, he will have 180+ emails. However each one of them has been duplicated four or five times. Sometimes it duplicates faster than he can delete them. He just turns off Outlook and goes straight to his account on his IP and reads them. He contacted his IP and they told him it must be the email program. Anyone have any ideas to work out a solution?? Ray

04-08-2007, 09:06 AM	#2 (permalink)
SoePayLay Registered User Join Date: Apr 2007 Location: Myanmar Posts: 30 OS: XP My System	Re: Outlook Duplicates messages Please Update your outlook 2003. http://windowsupdate.microsoft.com/ and http://office.microsoft.com/en-us/do...s/default.aspx Duplicate e-mail messages are downloaded from a POP3 e-mail server account in Outlook 2003 Start by checking Rules to be sure that copies are not being made to the Inbox, and make sure that all your rules end in "Stop Processing" actions. Then check the task manager to be sure that there is only one instace of Outlook running. Two instances of outlook.exe running can produce two messages arriving at the same time. You will need to then determine why two instances of Outlook were running in the first place. Another thing you can do is to delete/remove ALL your e-mail accounts and recreate them. This worked for some people. Also, if your running Outlook XP, be sure that you are at service pack 2 or later. You can tell if you need to upgrade at Microsoft Product Updates. Finally, another person had this happen when he had two e-mail accounts set up - using two e-mail addresses, but the same POP3 incoming and same SMTP outgoing. What happened is that the second account was getting the e-mails from the POP3 server before they were actually deleted after the first account was finished. If this is the problem you can disable the receive on the second account. There is a Microsoft article explaining the problem more thoroughly at : You are prompted for your password, and you may receive duplicate e-mail messages if your profile has two POP3 accounts in Outlook __________________ Try Your Best! Don't give me any reasons.

04-11-2007, 10:40 AM	#3 (permalink)
Hawkeye36 Registered User Join Date: Oct 2006 Location: TN Posts: 8 OS: XP	Re: Outlook Duplicates messages Thanks for your help. The DETECT and REPAIR feature in Outlook's Help worked.