Cannot setup my mail profile

Jim Hughes · 12-23-2006, 02:54 PM

I have installed office 2002 on my new XP Media Center PC and outlook will not let me setup my mail profile. It keeps telling me it cannot access the registry. When I add a profile it will not accept and gives me the error cannot access the registry however when I exit and come back the entry I made is in place but cannot add any settings to the profile. How do I fix this? All my other programs work well.

tahakhamis · 12-27-2006, 11:30 AM

start microsoft excel
from the help menu point to Detect and repair
then let the office help trying to fix the problem
if it did not worked with you
try to reinstall the office again
thanks & BR

Jim Hughes · 12-28-2006, 08:56 AM

Thankyou for the assistance.
I tried the office repair feature from excel to no avail. Finally I simply uninstalled the entire package and discovedred I had 2 versions of office loaded which may have instigated the problem. I completely cleaned my system of Office then reinstalled and all is well. I now have my outlook operating so I am happy for now.

Thanks again for your help.
Regards
Jim

12-23-2006, 02:54 PM	#1 (permalink)
Jim Hughes Registered User Join Date: Dec 2006 Location: Vancouver, B.C., Canada Posts: 2 OS: XP	Cannot setup my mail profile I have installed office 2002 on my new XP Media Center PC and outlook will not let me setup my mail profile. It keeps telling me it cannot access the registry. When I add a profile it will not accept and gives me the error cannot access the registry however when I exit and come back the entry I made is in place but cannot add any settings to the profile. How do I fix this? All my other programs work well.

12-27-2006, 11:30 AM	#2 (permalink)
tahakhamis Registered User Join Date: Dec 2006 Posts: 21 OS: WinXP	try Detect and Repair tool start microsoft excel from the help menu point to Detect and repair then let the office help trying to fix the problem if it did not worked with you try to reinstall the office again thanks & BR

12-28-2006, 08:56 AM	#3 (permalink)
Jim Hughes Registered User Join Date: Dec 2006 Location: Vancouver, B.C., Canada Posts: 2 OS: XP	Cannot setup my mail profile. Thankyou for the assistance. I tried the office repair feature from excel to no avail. Finally I simply uninstalled the entire package and discovedred I had 2 versions of office loaded which may have instigated the problem. I completely cleaned my system of Office then reinstalled and all is well. I now have my outlook operating so I am happy for now. Thanks again for your help. Regards Jim